All reviews

Rating Breakdown

  • 5
    96% (1,047 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,028)
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5 / 5 Share

Oct. 23, 2024

Hands down the best reporting app. Shopify's own offering isn't even close.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Great product and great Support Team. Claudia helped me get setup and was able to create a much appreciated custom report.

Store

CECCE

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

A powerful and easy to use report tool. You can start with one of the built in reports and easily save it as a custom report and redesign it in the way you want. The support is amazing. I reached out to them when I needed help with a report. I got a very swift response from Claudia who created a new version of the report where she adjusted it just the way I needed it, and also posted a very instructive and enjoyable video.

Store

HENMARK

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Better Reports provide top notch service. They are always prompt at replying to queries and can always build the custom reports we require. Excellent app!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Great service. Support ticket was answered in a few hours and the report update I needed was perfect.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Store

Fuego

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Great app. Great reports. Customer support is very responsive to create custom columns for reports. We needed an AOV calculation and they created the calculation and sent loom to explain. Highly recommended.

Using app

About 1 month

Total reviews

13

Average rating

5.0

3 / 5 Share

Oct. 4, 2024

Its ok, but it doesnt do anything Shopify doesnt do.

Using app

6 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 2, 2024

This blows the native shopify reporting out of the water! Super handy, and Claudia at Better Reports has been super kind and helpful in helping me get some reports off the ground! $40 well spent.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Exactly what we needed!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Amazing app and the best and most important part: the customer service is AMAZING and HUMAN! There is no chatbot you have to get through, you just go straight to a human who is VERY VERY knowledgeable on how the app works. Claudia is who I have worked with and she is so so so helpful! Thank you Claudia and the better reports team.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

This addon is quite flexible which is very helpful in creating customized reports tailored to one's specific needs. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Claudia Aubin was a great help to me when I was trying to figure out some differences in reporting! She was very responsive to my multitude of questions and I'm very grateful for her. Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great response and service!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Incredible app for custom reporting with great functionality. Support was fast and thorough, Ciara was great.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Intuitive, and great customer service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

ABSOLUTLY FANTASTIC CUSTOMER SERVICE AND SYSTEMS!!!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Wonderful service, fast and they always seem to be able to create any report I need! Thanks Claudia.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Using app

9 months

Total reviews

1

Average rating

5.0