All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

June 8, 2023

Really great customer support. The app is fantastic. 5 stars! Have helped resolved a lot of our reporting pains of vanilla Shopify. Also, the automation feature is great!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Great customer service from Claudia to get a custom report done within minutes of my first email request. Still evaluating this reporting app - it would be great if it had a dashboard capability. Really miss that feature.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2023

This app is awesome! So many options for prebuilt, powerful reports. And then you can create your own custom reports and include a TON of information. Then, the best part is being able to schedule reports so that they can be emailed to you every day or on whatever schedule you need. The customer service is incredible. I had a questions about adding a specific field to my custom report, and I received a reply from Claudia in less than 10 minutes that she had added it to my report for me. Highly recommend this app for anyone looking to level up their reporting capability in Shopify!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

June 2, 2023

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 31, 2023

Support staff is EXCELLENT. Fast response, efficient, accurate and courteous. They don't just send links or videos, they actually resolve the inquiry, explain how they did it and all within a very short timeframe. I recommend this platform and support staff immensely!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

May 31, 2023

Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 31, 2023

these guys are FRIENDLY AND HELPFUL, what a combination. if the report does not exist in their archive just ask!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Better Reports is amazing - amazing functionality, amazing performance, amazing customer service. I had never even though an app experience could be this good. There's a reason their reviews are so stellar. I hope they keep it up!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Super easy app that allows you to build your own custom reports. Love the scheduling tool as well. Support is super responsive and very helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2023

It was great! We got a quick and really detailed answer complete with screenshots which I really appreciate as a visual person. Rishika Badwal was very nice, respectful and patient with me too. Thank you very much. Fany

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 17, 2023

Always quick service and this report helps so much to get my invoices collected quickly as I can sort it and create totals for the customers. Its not perfect but so much better than what I am doing now.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

We worked with Kritesh to develop a very specific style of report that we needed for our store and he was so patient, helpful, and timely in responding with every iteration we wanted to try. He was able to make the report just the way we wanted it! This app is very powerful with the pre-made reports it has as well, and the ability to schedule reports to send to our accountant, etc. is so nice to be able to take one more thing off our plate each month.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 16, 2023

We have had a very good experience with Better Reports. The Support team has been very quick to respond with help on our reporting needs.

Store

Wrabyn

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

One of the best add on apps. Customization is fast and accurate by the team! If they don't have it they will build it.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app! The customer service support was really good. If you are wanting to get better understanding of your shopify data, use this app!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2023

Great help on my day-to-day work as I'm alone doing all the ecommerce work from its management to operations. It helps me not wasting my time buidlign the report and focus on analysing them and finding insights rather than spending hours on excel building tables.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

So far so good with these guys. This reporting app is more than the others but after using it for a few days I now know why. Support is fantastic and the data that moves from Shopify to the app is so much faster than the other reporting app I tried. Price has been justified!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2023

Brilliant support received from Claudia. Prompt responses, helped with my queries and offered suggestions

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Amazing support team!! They will help you with any special requests for custom reports quickly when you ask :)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports! That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

Using app

11 months

Total reviews

1

Average rating

5.0