All reviews

Rating Breakdown

  • 5
    96% (1,047 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,028)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2024

Very good and quick work. Really helped me out

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Claudia and Keanna have been very helpful. They are quick to respond and they understand my requests. Willing to make adjustments as needed, too!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Amazing

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Love it ! has made my life so much easier - great customer support

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

Great service with help in building reports. Love how I can just email them with all the specifics needed for a report and they have it up within 24 hours.

Store

PAP MD

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 30, 2024

I messaged Better Reports on Sunday afternoon to see if there was a report available that I needed. They came back to me on Monday morning with a custom report for me to try and it was perfect. Thanks Better Reports you definitely deserve 5*

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Ingenious app with maximum flexibility and excellent support (best customer service I have ever experienced in terms of speed and quality.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Fantastic and intuitive product on its own, with even better service and attention to helping you understand your problems, provide a solution but equally educate you on helping yourself in the future.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Claudia at Better Reports understood my request and was super prompt producing the custom report I needed. Customer service fantastic! This report has saved me hours!. Thoroughly recommend Better Reports!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

I would highly recommend this app. It can do and show much more than Shopify itself can do. And the Customer service is amazing.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Always a quick turnaround on custom reports!

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

July 10, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2024

amazing app, with really good and granular data about shopify store, and excellent support from BR team.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2024

Just had some excellent support on this app and wanted to leave this review to reflect that. Thanks Kritesh

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

so helpful

Using app

Over 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 3, 2024

Better reports is the most cohesive app I've found for reporting. Their customer service is the best! I always get a quick and helpful response!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 2, 2024

I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!

Store

Stance

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

very friendly and helpful :)

Store

OMNES

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0