All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

May 4, 2023

Maaaaaannnnn, these guys were AMAZING. Seriously, so, so helpful. They absolutely exceeded my expectations, delivered exactly what I needed and I'm so grateful I found them.

Store

Anupaya

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Excellent app and incredible support! We've created a lot of useful reports that simply aren't possible with stock reports in Shopify Analytics.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

I am thoroughly impressed with this app and use it daily without ever being disappointed. The support team is outstanding, consistently providing assistance whenever I need custom reports. Their reliability and dedication have never let me down, making this app an indispensable tool in my daily operations.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2023

Nothing but good things to say about this App! Every time I request a report they get back to me quickly. They always check to see if that is what I needed or if they need to change anything. Extremely helpful to my accountant as well. Thanks for the A+ service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

This has been great! We're able to analyze our data in a deeper form. Plus the support system is great, they've been so helpful in building reports when we get stuck.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2023

This App works fantastic!!! We have the Basic Shopify eCommerce plan, but also use Shopify POS for our small retail store. For my retail store, I needed to be able to generate a couple reports where weekly or monthly sales could be run for a specific vendor or product. Shopify Analytics would not give me this option. Turned-out I needed to have the "regular" Shopify plan (not basic) in order to get access to the "better" retail reports! This would have cost me $50 extra per month, at least. For $19 per month, I was able to use Better Reports, to get the exact reports I needed. Saves me $30+ per month by using this App! Also, they give a trial period before starting monthly charges, which gave me time to ensure that the app would be able to generate the reports I needed, which they did. They also will create custom reports for you, if needed. Definitely recommend.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Great app and fantastic customer service. We had some complex reporting needs for our Shopify store and BR was able to turn it around in minutes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Stellar customer support! Really helpful and friendly and super quick. Plethora of reports to choose from.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2023

Thank you! I appreciate all of the help. Thanks Thanks Thanks. Got reports I needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

The app works great, and the customer service is top notch! Any time I have been unable to figure out how to create a custom report I need (which is fairly frequently), the Better Reports team helps me through the process and makes it very simple. Better Reports gives you access to the data you need at a very reasonable price. I highly recommend it!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2023

We use this app every day and it is super reliable. The support is incredible. We have been using it for a few years and don't need support often but when we do, it is fast and answers are complete. Can't rate high enough!!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 7, 2023

Love this app. Very easy to navigate the reporting setup and scheduling options. The team is always extremely helpful! The customer service is excellent - I've had quite a few questions and requests, and they are always quick to respond and find a solution. Highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

Keanna created customized reports for me and they are great!!! This is a great app. Thank you!!!!!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Really helpful! Helps us analyse our data and make calculated decisions! It has been very helpful and I'm so grateful! Thank you :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

I've been using Better Report for a year and a half, and the customer support it's amazing! They are responsive and always try to meet the customer's needs. Highly recommended.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

I am a Data Strategy Manager working on building a new pipeline for E-commerce. Better Reports has been excellent to work with in helping me add custom reports. Their support team is extremely knowledgeable and responds to my request quickly. I've been working outside of 9-5 hours, sometimes early in the morning and late in the evening. Regardless Better Reports Tech Team is responsive day or night. Thank you for being an app that lives up to their claims.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2023

Better Reports is nothing short of amazing. I have been using it for a while now and it has completely transformed the way of working in my business. The insights that I have gained from using this app are invaluable, and have helped me make smarter and more informed decisions. One of the things that sets this app apart from others is the exceptional quality of their staff. Every member of their team is not only incredibly knowledgeable, but also quick to respond to any questions or concerns that I may have. They are always willing to go the extra mile to ensure that I am fully satisfied with the app and the service that they provide. Overall, I cannot recommend this app enough. If you are looking for a powerful reporting tool to help you grow your business, this is the app for you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

These people are amazing! I have been using Quickbooks POS and it’s being discontinued. Better Reports could make all my reports in very little time. They have great customer service!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

Excellent response. The BR team understood our request and developed what we needed to move forward. We are very satisfied and learned more about the software and how to use it to improve our internal responsiveness.

Using app

About 1 year

Total reviews

2

Average rating

5.0