All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Sept. 16, 2022

Me ayudó a obtener información valiosa para mi negocio y valores que no podía obtener con los reportes de Shopify. Su servicio de soporte es muy amable y rápido.

Store

ECRU

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 15, 2022

It helps me understand my sales, help me make informed decisions. Also, the chat support team is super helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

We use Better Reports nearly daily. The interface could probably be a bit more user friendly, but I'm really pleased with the speed of reports and excellent customer service!

Store

ROAD iD

Using app

About 5 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 6, 2022

Great app from Better Reports, with their ability to also tailor reporting so you can have even more specific results at just the touch of a button. A great help in many areas of our business, from product sales, to trends, forecasts etc.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

The support team's amazing. They tried to help me out with creating a way too specific report with all the data I needed.

Store

Pier 1

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

The reports a very detailed. You can make your own reports and the tech support is very helpful with advanced reports that might be too complex to make on your own.

Using app

22 days

Total reviews

2

Average rating

3.5

5 / 5 Share

May 27, 2023

I use the app for running far more sophisticated and complex reports that I can from Shopify. The subscription is not cheap, however, one receives a platinum class service which can save me not hours, but days of work and pulls data, which I cannot, from raw Shopify. Yes painful to pay but well worth the money. Their staff are highly knowledgeable and respond with working solutions in a very short timeframe.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 23, 2022

Very easy to set up custom fields and reports for our planning needs. Customer Service is wonderful, too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

The app provides deep insights that you won't get out of the box with Shopify Analytics. If you are needing deeper information about your business, products, inventory, etc. This is the solution. Their Support team has been extremely helpful and responsive when we have reached out. Keanna in Support was especially helpful.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

They are always very quick to reply to any requests and make adjustments as needed. We always have a great experience with Better Reports!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

The experts at Better Reports were so helpful in creating custom reports that have made bookkeeping 1000 times easier. They have pre made reports that are very beneficial as well, but anything else we needed they were happy to create while also explaining why there is so much nuance with the Shopify reports. The best reporting app!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 12, 2022

This app is amazing! Detailed reporting is so much easier with this app and the reporting is so robust. Highly recommend- especially for separating our reporting based on collections (which is a function shopify doesnt have).

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Love Better Reports App, the absolute best customer service, great price, and Claudia from support is very detailed, helpful, and attentive. Had an overall great experience using the Better Reports App.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2022

This app is a must have for Shopify reporting. The customer service is fast and very helpful. If I can't figure something out they are always eager to help me out.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

I used this app to build a custom YOY item-level reporting that was not available in Shopify native reports. I needed some help building this custom report and the customer service available was very responsive and I got what I needed within hours.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

The report I created didn't include the information I needed. Keanna quickly adapted the report to meet my needs.

Using app

About 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 21, 2022

Excellent Reports and excellent customer support. This app saves us tons of time. I had a question for a custom report and the support was able to help me within 15 minutes.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

Am super-impressed with the customer service; best I've seen in the Shopify-verse. Powerful app; well worth it!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Better Reports team are helpful and supportive, helping you build constructive reports and effective supports for workflow. The structuring is pretty complex for a new comer so I do suggest using support in the short term while you get the hang of it. Dustin.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2022

Great app and outstanding customer service! Better Reports support staff have been amazing to work with! They go above and beyond in helping us create our reports.

Using app

5 days

Total reviews

1

Average rating

5.0