All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

July 14, 2022

Wonderful and very helpful service — has provided everything we needed! Thank you to the team for creating all our custom reports too.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2022

Easy to use and generate reports and great customer service. Thank you Keanna D. for your amazing help!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2022

Better Reports is a great app. I was easily able to build custom reports and support was always very fast to respond when I couldn't figure something out.

Using app

Almost 3 years

Total reviews

13

Average rating

4.8

5 / 5 Share

July 13, 2022

It's all in the name! Better Reports has definitely given our marketing team "Better Reports". We needed to see more specifics in order to track our performance more efficiently. We're very satisfied so far.

Store

AXIL

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

I used this app to create custom monthly reports so that my monthly process was quicker and easier. Their team was fast and effective at helping me achieve this!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

Customer Support is phenom! Rishika responded not just with an answer but actual built-out reports within 24 hours that saved me a ton of time and effort.

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 7, 2022

very hard to figure out how to make the tax reports i needed but Deanna was 10/10 extremely helpful in organizing the report for what I needed.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 5, 2022

Best app ever! Shopify is missing so many reports, it's not funny. BetterReport fills the gap. Their team is super-responsive and creates reports like magic.

Store

Italeau

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2022

Endlessly useful data reporting tool - have been able to pull far more information out of Better Reports than Shopify. The best part is the team at Better Reports that go above and beyond to provide support and help you get the data you need. 10 stars if I could!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 28, 2022

Excellent functionality and wonderful support from the team. Highly recommend using this app and working with them.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 22, 2022

While I don't necessarily find the user interface to be the easiest to use, the support that comes with this app is absolutely fantastic. We've contacted the team a number of times to build custom reports and they've always been super responsive and have been able to create what we've needed. Thanks again. :)

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

June 20, 2022

The app is really powerful, but what is really notable is how exceptional the customer service is. Every time I have a question, they come back with not only a more than satisfactory answer, but they go ahead and build or fix the report that I was having trouble with. I'm definitely impressed.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2022

Really helps fill the gap that Shopify leaves in reporting. Support was also fantastic and immediately helped pull a unique field that default Shopify reports had no ability to reference.

Store

Hydrow

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2022

Better Reports is an accurate name for this app. Claudia has helped me twice now on two different reports and her responses are invaluable. Not only does she get the problem solved, she helps me better understand how the app works and how to get the results I need.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 10, 2022

Claudia is amazing! Better Reports has saved our team a lot of time searching for reports that we realized didn't exist without her assistance. We also gained a lot of new knowledge of our products with key metrics that we wish we had and now do. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

We were after a quite complex report (units sold, orders placed and revenue) for each of our SKU, for different custom date ranges based on today's date. Better Reports helped us do all this, in one custom report! Absolutely amazing app and people behind it!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 7, 2022

Best experience with any app. Claudia was a life saver and made us custom reports that perfectly fit our needs. I had been looking for a report like this for so long and she was so helpful getting every detail perfect! Thank you!!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2022

extremely helpful support and very powerful app that helps us answer questions that otherwise we couldn't

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 30, 2022

The app provides great reports and is intuitive to use. That said the support both in its helpfulness and speed of response is excellent! Well recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

This app has been SUPER helpful for reporting purposes, and the customer support (Claudia) has been immensely helpful in helping getting my reports set up. Thank you.

Using app

4 months

Total reviews

3

Average rating

5.0