All reviews

Rating Breakdown

  • 5
    96% (1,047 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,028)
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5 / 5 Share

Feb. 14, 2024

The most helpful and attentive customer service teams! I suck at making reports but they make it easy.

Store

CORDOVA

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Better Reports have made so many excellent custom reports for me that helps me to work more efficiently. They are always willing to tweak them and try to figure out the best ways for me to look at information.

Using app

Over 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 14, 2024

I totally love this APP and have been using it for 2 years . It is such a time saver for accounting!! The service is very quick and very friendly! They are always there for you. I just had them add another report which allowed me to view my annual sales on line per country which I need for year end ! Love it !! It is so worth it !! Thank you Better Reports ! I cannot live without you !!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Great experience with the better reports team! Definitely love this service.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Amazing app - but even better support team that really helped me get set up. Claudia has been fantastic at working with me and could not recommend her or the app more!

Store

AILLEA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Excellent reporting capabilities! I am now able to build reports using tags in Shopify which is very helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Claudia was very helpful in creating the best report for our business. She helped after many headaches of trying to find the right report on Shopify. We're thankful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Assistenza sempre gentile ed efficiente, app consigliata!

5 / 5 Share

Feb. 22, 2024

Claudia did a great job providing me with reports I requested. Thanks Claudia!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Farnaz & Ciara were able to create important reports for me quickly and efficiently. They took their time to figure out how to best display the data I was requesting, I truly appreciate their help!

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

It's a great App with an even better team. Claudia is so helpful and will tailor a report to meet your needs. So far it has really exceeded our expectations. Would highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Switched from another reporting app. They have a great variety of fields available to be reported on. Supported by an awesome, thoughtful, and timely customer service team to back it up. They allow you to build more complex and valuable reports.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Kind of challenging to use, and expensive (pricing is based on your shopify plan, not usage of the app itself-- kinda wild) but support is both responsive and helpful Also they could fix the load times of complex reports, especially for the amount we pay EDIT: their support kindly fixed the loading time issue by restructuring the report, working great now

Using app

6 months

Total reviews

9

Average rating

4.4

5 / 5 Share

Jan. 30, 2024

really easy experience using Better Reports. Especially since once I signed up all I had to do was send an email of what I wanted and a representative sent me the report I needed.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I would absolutely recommend this to others as it has been a great experience thus far. The team also is very fast at responding and helping in any way possible!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Get this app! You can configure reports any way you need to. And don't be worried about difficulty because they will help you the whole way. Their service team created 10+ automated reports that send daily, weekly, and monthly exactly as we need them, for 8 different stores! Their level of customer service is above and beyond. And even more impressive with how affordable the plugin is. Awesome app & company!!

Store

Maceoo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Fantastic app! Their reports are intuitive and their support is suburb when you need a little help. This is a must if you have a store with thousands of items and need to really see what you are selling by product type, channel, etc.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Keanna D helped me build a custom report in a matter of minutes. It's exactly what I needed for a complex project. Fantastic service. Thank you.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

The best App recommended by a Shopify advisor among others. You can see the valid support in action. This app is providing the reports we need and we should have in the first place. I needed help with a report that would display revenue with both USD and EU currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue the shop captures in multi-currency from all markets. Best support team and awesome app user experience, even for people who are not the stats guru. Very easy to use, and if you cannot use tit , they will create the reports for you.   Just ask what you need. The app saves me so much time creating my 4 quarterly reports needed to report my annual revenues from all sales channels and all payment gateways. It helps me  get an overview of the analytics of where the orders are coming from to be able to optimize the shop marketing strategy and target new markets. Shopify should acquire this app and make it available to all... KIMLUD.COM

Store

KIMLUD

Using app

About 1 month

Total reviews

9

Average rating

4.4