All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Feb. 5, 2022

This is a game changer. I find it very useful. I had questions and the service was so quick and friendly. Great discovery, very happy.

Using app

19 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

We use the app to supplement Shopify reports. It is very easy to modify reports or just filter data in order to get the information needed to make decisions. Support has been fast and provides needed assistance in order to optimize use of the app.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2022

Outstanding service! Delivers above and beyond with very very responsive support team. I use these reports to manage stock buying, forecast, inventory management and recently customer sales . Excellent for custom reporting! Thank you Better Reports! Ronak, Company director

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

All very helpful with finding reports that made our business more successful. She was very prompt with her responses too.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Sooo many reports. Reached out about a couple custom reports and very quickly received exactly what I needed. Amazing, thank you!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I was able to extract the data I need for my overall P+L report in one simple report. Navigating through multiple reports and screen in shopify in time consuming, plus certain information is not available without upgrading to the next account up which is not a cost effective solution for what is effectively just allowing access to your own data. Better reports were able to extract key information and populate the report. The customer service (Claudia) is brilliant, seh actually created the report for me on the back of my enquiry and got the brief exactly right first time. I rarely leave reviews as I often test apps but find they aren't suitable or cost effective, however I am impressed with both product and customer service with his provider.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Super flexible app with absolutely stellar support. We had a time-sensitive issue that needed resolving and support came through for us.

Store

Sigr

Using app

About 4 years

Total reviews

11

Average rating

4.9

5 / 5 Share

March 7, 2022

So far I have only been using this reporting app for a few weeks. However, I am impressed with the customer supports ability to help assist with questions and customizations. Much appreciated! Update 3/7/2022: Have been using better reports for a few months now and their customer service is amazing! Love the chat/email function. They are able to help me solve issues and save me so much time!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I love the app and the customer service provided with timely responses! Shout out to Claudia who helped with taxes today!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

A much more powerful and flexible reporting system than the standard reports that come in Shopify. Easy to save custom templates that show only and exactly what you need at the click of a button. The support is quick and thorough if you need any help - they even made a custom variable for me to get my reports organized precisely as I needed them to be.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Should really be called Best Reports. Has everything you could possibly need, new features and variables are added frequently, and for everything else the SUPPORT is so responsive and helpful.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

2 / 5 Share

Jan. 18, 2022

Way too expensive! $39/month for us just to use it occasionally (maybe 1 a month at most) it makes it not worth keeping. Too bad because we liked the reports.

Using app

9 days

Total reviews

2

Average rating

2.5

5 / 5 Share

Jan. 13, 2022

The support team responds really quickly and really help us solve the issue. Love the app, it gives you multiple options to make awesome resports

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Incredible App and service: They are always quick to respond and help to give us exactly what we are requesting!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Saves me a lot of work from when I was just using Shopify's native reporting platform. Their support team is really responsive too.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 7, 2022

I've been searching and trying reporting APP's on Shopify for awhile now. I stumbled upon Better Reports the other day. I added this App on the 14 day free trial. I was instantly blown away by Better Reports with the very first reports (of the 60) they offer that I tried! I, also needed a custom report specific to my products. Better reports responded within an hour, they also created a custom report for me within that same hour. We all know how frustrating it can be continually add 'trial Apps' and so many times, removing Apps before that 14 day trial period ends! Better Reports will save me SO much time getting the information I need! 100% the best App of ALL the other reporting Apps I've tried! Better reports won't be removed after my 14 day trial period!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

They've created two Custom Reports for us, within minutes. You can't ask for more than that! We're working on our quarterly tax reports and this makes it SO much easier for us! Highly recommend!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

This app helps me organize performance and payout information for all of the clients I create merch for. The support team is extremely helpful in setting up the exact reports you need for you.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Keanna worked hard to find the root of the issue. Created a new and better report. Also pointed me to more documentation for an additional resource. Very grateful.

Using app

7 months

Total reviews

3

Average rating

5.0