All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

March 23, 2022

We love Better Reports! It has helped tremendously with sending reports and they are immediately on it, whatever the question! If we could change one thing, it would be that we would prefer to speak to someone on the phone.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Great app and even better customer service! The team are so helpful and will go to the ends of the earth to try and create what you require. Purchase with confidence.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2022

Our business is very complex and we had custom reports written with custom code for everything. Once Better Reports allowed developers to use their SQL Server to create custom variables I was sold. It's transformed the way we do reporting and we've been able to remove thousands of lines of code from our codebase and give a lot more freedom to the non-engineering departments to monitor KPIs and other reports.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

This app gives you the power to build custom-tailored reports that are far more useful than what Shopify provides. Support is top-notch too they are very quick to respond to requests.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2022

This app is so versatile! You can literally create and automate any reports you have in mind! Highly recommend, it's worth the money if you value your time.

Store

PLAINE

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

This review is not in regards to Better Reports functionality. We loaded the free trial, loved what we saw, but ultimately did not move forward as we were not ready to on our side. This review is in regards to the professional service and response we received during this trial process. They were quick to assist us getting it spun up (which is pretty easy) but when we were looking for some reporting information that did not appear to be there "out of the box" they created this report quickly without us really asking. It rare to see this level of response and service these days so it should not go unacknowledged.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2022

The app is fantastic and the service is the best I have ever seen. Everyone of the Better Reports team is efficient and helpful and the reports have saved us hundreds of work hours. I really can't say enough good things about it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

I wanted to be able to look at different reports and inventory amount so I decided to get the Better Reports app...I am so glad I did!! I can look at totals or orders, inventory and other things from so many different angles...it really opens your eyes to everything going on in your store!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 24, 2022

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

Store

DopeBoo

Using app

7 months

Total reviews

19

Average rating

4.3

5 / 5 Share

Feb. 22, 2022

Good app, allows you to filter out information. We used it to prepare cash flow statements, the app made it a lot easier to get the right information and numbers. Our products were illogically stored in Shopify yet with the help of this app we were able to prepare a good report nonetheless!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Great app. Saved us tons of time. I love how we are able to customize the reports to our preference instead of some generic pre-filled template that we have to get around with instead.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Better Reports unlocked so much more information that we were not able to get out of our version of Shopify. In addition, their support team is very quick to respond and help us to create the report that we need.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I love the customer service from Better Reports. They are quick, friendly, efficient and 100% successful in being able to create a custom report to meet my business needs. Highly recommend using them. They elevate the Shopify experience tremendously.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

The customizable options are amazing. The techs are super helpful and best of all the reports could be schedule and deliver straight into my Google drive!

Store

FINESSE

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

I am so thrilled that I discovered Better Reports. It has made a world of difference. We have atypical reporting needs as a nonprofit, and not only does Better Reports have the capability to get me the reports I need, but the folks who work on the app are amazing! I was a bit turned off at first that you couldn't get phone support, but they are so attentive to email communication that it doesn't matter. I was able to explain our bizarre and specific needs, and they made us custom reports and explained to us what was and wasn't possible within shopify as well as suggested some work arounds to get the info we needed. And, every time I come up with a new need, there they are responding to my many questions. I've loved working with everybody there. You can't go wrong with Better Reports, high value if you need anything beyond shopify's canned reports.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Good support service...................................................................................... !

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

This app is exactly what we needed to see more granualar reporting and insights into all aspects of our business, something which Shopify out-of-the-box reporting was lacking. The Better Reports support team is one of the best support teams I've come across, their response times are extremely quick and they can create absolutely any report that we ask for or are struggling to create ourselves with a really quick turnaround. Highly recommended.

Store

EQVVS

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Was apprehensive to pay for an app that Shopify should natively be able to do. However, I needed more detailed reports, and Better Reports did not disappoint. The support is amazing and helped me create reports on the spot. Well worth the money.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

For anyone that loves deep-dive analysis, this is the perfect app, and customer service is A+. Strongly suggest!

Using app

18 days

Total reviews

2

Average rating

5.0