All reviews

Rating Breakdown

  • 5
    96% (1,089 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

May 13, 2022

Their support team is great. They provided a customized report rather quickly and exactly what we were looking for.

Store

HC

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

Better Reports has an exceptional customer service. Whatever you need, they'll be there for you as they truly care about your business. Apart from that, their app user experience and its capabilities is everything I needed.

Using app

3 months

Total reviews

7

Average rating

3.4

5 / 5 Share

May 6, 2022

A very detailed report. I love that you can export the data from the report and that the free version provides a good amount of information.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Easy to use, they are also very prompt anytime we've every had any questions. Also, the app itself is very flexible…we were able to build several custom reports within an hour of downloading that we never could have built using Shopify's pre-built features. We would highly recommend Better Reports!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2022

Better Reports is an amazing source of data and insights for any business. Their staff is super helpful in assisting you through building dashboards, pulling data, and making the most of the platform. Special shoutout to Claudia Aubin!

Store

Rhone

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 3, 2022

Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2022

Claudia Aubin helped today to update the report with the features we need right away. Her cheerful and professional manner made working together a pleasure.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2022

Easy to use and if you have questions the team is quick to respond with solutions! You can build reports tailored to your company's needs with ease!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

This app is simply amazing! The data analysis this app empowers is incredible. It can get very complex quickly so the fact that the customer support is very quick and top notch really makes this app worth every penny.

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 23, 2022

I find it difficult to create a proper report, however... Their response team is always quick to help and they are very good at creating the report you want!

Using app

About 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

April 11, 2022

The app is great! Perfect for tracking inventory and cost of goods. The customer service is super helpful and responsive. They will create custom reports in less than 24 hours.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

The app is very flexible and the customer service is fantastic. If you have a report idea but can't figure out how to create it, the Better Reports team is happy to help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

The app is easy to use, I requested an special report and they create it for me right away and sent it to my email. It works like a pivot table, it is pretty easy to customize the reports I need for my store.

Using app

10 days

Total reviews

7

Average rating

4.3

5 / 5 Share

April 5, 2022

I used this app to create a report of sales by state. Shopify basic does not offer this basic report and this app is very complete and robust to create almost everything (I have not tried completely) and the customer support is good!

Using app

16 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 29, 2022

This app provides us much better reporting on all aspects of our store. And the ability to easily modify reports is huge. I've also requested several custom reports that they created for me....response was incredibly fast and they were very easy to work with. Overall this is a great reporting tool to add to your Shopify store. I'd definitely recommend Better Reports to anyone.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

Extremely happy with the support team. Keanna has been a great help customizing our needs for reporting. The app is very robust for any reporting needs.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Great help. Cleared up the reporting question I had on sales tax. Fortunately, the answer they gave was that we were doing something the right way!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

March 23, 2022

We love Better Reports! It has helped tremendously with sending reports and they are immediately on it, whatever the question! If we could change one thing, it would be that we would prefer to speak to someone on the phone.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Great app and even better customer service! The team are so helpful and will go to the ends of the earth to try and create what you require. Purchase with confidence.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2022

Our business is very complex and we had custom reports written with custom code for everything. Once Better Reports allowed developers to use their SQL Server to create custom variables I was sold. It's transformed the way we do reporting and we've been able to remove thousands of lines of code from our codebase and give a lot more freedom to the non-engineering departments to monitor KPIs and other reports.

Using app

About 2 years

Total reviews

2

Average rating

5.0