All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2021

I love this app and its customer support team so much! This app feels limitless is what it can do. The report capabilities are so much better than the basic Shopify reports. If for any reason you get stumped on how to build a report or need more ways to compare your data, the Better Reports team always comes through and makes it all work. Truly one of the best customer service teams I've ever dealt with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

awesome support. they were very competent. good app. has the features i wish shopify had. worth my money.

Store

PMM

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

So far so good. The customer service is excellent and all emails were answered the same day with custom revisions made to my saved reports.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I used this app to pull a list of customers subscribed to marketing emails and was able to modify and input the list to another app for our marketing campaigns. It was quick, simple and very helpful when I needed it urgently. Looking forward to taking advantage of more reports.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 20, 2021

We are a not for profit supplying new clothing free of charge to our customers who are also charities. Almost all of Shopify reports are based around $ which means they are of no use to us. Better Reports has enabled us to extract data in a different way and in much more detail. Their customer service is fantastic - really responsive and helpful, especially with creating custom reports on request. 100% recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Utilicé la aplicación para crear reportes de mis ventas. Tiene muchas opciones, es versátil y permite crear reportes personalizados y programarlos mes a mes. Por presupuesto no continué con la aplicación, pero mas adelante espero poderla instalar nuevamente.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Stellar support, intuitive editor, custom fields (but I bet you won't need 'em), and multi-store support. Truly, exactly what I want from a Reporting App.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

This app provided the detail in reporting we required for our heavily regulated store. The Team was incredibly responsive to any and all questions or concerns that we had. I absolutely recommend using Better Reports.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Super handy, easy to use, support are quick to action custom built reports. Bit pricey but very good.

Using app

22 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 2, 2021

Excellent customer service provided by the team. Very prompt response to requests and happy to create bespoke reports where standard ones do not fit specific requirements.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

This has been a fantastic tool to help us dig deeper into the stats of the site to get a more accurate pic of inventory and sales. Response and help time from the team has been fantastic! Every store on shopify should use this tool to really understand what's going on on the site.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

The customer support for this app is truly amazing. They quick to respond and are extremely helpful. The app works perfectly for what I needed.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Customer service is outstanding - I often hear back the same day of reaching out. They offer tips to create reports and if there isn't a feature available to get the data you're looking for, they'll create a custom report for you. There are several variables I hope will added to the filter list. Overall great app and worth the price.

Using app

4 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 26, 2021

The App: A really useful App, it creates detailed reports pulling out all sorts of information in different combinations according to one's needs. The only slight issue I found is not knowing what the various fields meant...saying that, I am not that technical and this is where their fantastic Staff come in.... The Staff: If I need a particular Report, I email and staff have come back to me very fast with a solution and sometimes a video to explain how to acheive what I want!!! BRILLIANT. I must mention Keanna who has been awesome and has always got back to me straight away with a solution on how to tailor a report. Sadly they don't have a phone number so sometimes if one wants a solution on how to achieve a particular report, one has to articulate what one wants in an email. However the response is always swift and if you ask for an explanation on how to do x,y,z; you will get an explanation. I would recommend Better Reports...It is a great product and has saved us hours and hours which we can utilise to focus on the business... Multiform Canada

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great customer support with a customized report within a few hours. Thank you for your help Keanna!!

Store

Spark*l

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

All I can say is I am blown away by the number of reports Better Reports provides for you. And to think I was about to upgrade to the Shopify Advanced plan just for their reports and analytics. Better Reports just made my life 1000x easier. Definitely worth $20 a month.

Store

Dormi

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 19, 2021

We love Better Reports App. The app is beyond impressive, especially when compared to Shopify's native tool. Perhaps even more impressive is their team - they're always willing and eager to assist, and respond very quickly via email. This assistance even includes creating reports FOR us if needed. Thank you Better Reports Team!

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 19, 2021

I haven't used it much, but it's worked well for my needs. I needed to know my sales by country and some other breakdowns. It's laid out pretty simply and easy to figure out

Using app

3 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 19, 2021

We use this for company reporting and it allows me to extract data without relying on others! The Support team are super helpful

Store

Le Col

Using app

Almost 2 years

Total reviews

2

Average rating

4.5