All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Nov. 15, 2021

I used this app to help me reconcile my shopify sales to settlements and create journals to load to MYOB. Team are super helpful and responsive

Store

Oasis

Using app

Almost 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

I asked for a customized field in a Report. I received an answer within few hours and it was exactly what I asked for! Exceeded normal output standards!!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Very good reports, great service. They respond quickly and even created a custom measure for me. Highly recommended.

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 31, 2022

Le service est très efficace. Il me manque quelques donnés sur mes rapports que Better Reports n'est pas en mesure de me donner mais au sens large je suis satisfait du travail et de l'app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

The Better Reports app and team have drastically increased our productivity. Their out-of-box reports are great and offer quick and concise reporting. However, it is the customization that helps us the most! Their team is also very responsive and helps prepare the custom reports if required (usually within a day or so).

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

I use this app to do monthly payout to my vendors and it has been the best app on Shopify for this. Great customer service and resolutions. They are so helpful and the reports are bang on perfect!! I highly recommend this app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I use this app to run detailed reports on my inventory levels and sales over time. We also use it to run very specific product category reports. Love this app and the support is top notch!

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 27, 2021

I used the app to help troubleshoot some data pulling issues we were having. Claudia Aubin was a fantastic help, and they resolved the issue quickly which helped our order accuracy.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 26, 2021

I've searched for a long time to find an app that lets me build reports with the descriptions and metrics that i am looking for, add filters etc. as you would with a BI system like Oracle. It also allows you to create your own calculated metrics. The only thing I am missing is a guide that has the definition of some metrics. I am especially interested in finding out how to calculate return rates on quantities.

Using app

21 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 26, 2021

Absolutely love the app and even more the service! The app can make any report you need and the team helps you build it. Definitely recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Better Reports has been such a great addition to our reporting needs. The custom capabilities they offer make it so easy for everything to live in one place. The team at Better Reports is very friendly, knowledgeable and helpful. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Always super helpful! The app is easy to use but when I need help with a complicated report the team are always happy to help

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I've been using Better Reports for a few weeks now and it's really opened up how we can use shopify reporting and immediately added value and insight into our customer shopping trends. The customisation is huge with this App and really breaks down the walls Shopify put up around it's reporting. What's even better, however, is the support. The response time is incredible and the agents are always incredibly helpful and willing to support on anything, even just as simple as navigation or finding the right measure they already have in. They are also happy to help build reports if you are struggling.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I have a B2B company with a complex sales process and needed specialized reporting on our orders. The app is easy to use and customer service ROCKS! Saved me literally dozens of hours!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Amazing app that is crucial for our business. Support is amazing as well and if you ever need anything custom they are on top of it!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

This app revolutionized our ability to track shipments, which allowed us to focus on issues and improve customer satisfaction.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

so far so good (1 week) . Really like the app and the support, when you need to add an extra field or 1 or 2 or 3 or .... , is amazing! Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

We were hesitant to move away from our old desktop POS system to Shopify POS due to the lack of reporting. That was until we found Better Reports. It has a library of stock and custom reports that we needed to make the transition. The scheduling features are also extremely handy. The support has always been very responsive and helpful, I would highly recommend Better Reports.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Used this app for multiple different Shopify stores and works great. Support is very responsive and helpful.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I installed this app because I need to export the costs of Goods Fulfilled. The CS team was very supportive and fast to respond. They created the custom reports I needed for me and helped me get the information I need every day. Very nice people! I recommend!

Using app

5 months

Total reviews

1

Average rating

5.0