BR ‑ Better Reports
All reviews
Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.
Support staff is EXCELLENT. Fast response, efficient, accurate and courteous. They don't just send links or videos, they actually resolve the inquiry, explain how they did it and all within a very short timeframe. I recommend this platform and support staff immensely!
Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.
these guys are FRIENDLY AND HELPFUL, what a combination. if the report does not exist in their archive just ask!
Better Reports is amazing - amazing functionality, amazing performance, amazing customer service. I had never even though an app experience could be this good. There's a reason their reviews are so stellar. I hope they keep it up!!
Super easy app that allows you to build your own custom reports. Love the scheduling tool as well. Support is super responsive and very helpful!
It was great! We got a quick and really detailed answer complete with screenshots which I really appreciate as a visual person. Rishika Badwal was very nice, respectful and patient with me too. Thank you very much. Fany
We worked with Kritesh to develop a very specific style of report that we needed for our store and he was so patient, helpful, and timely in responding with every iteration we wanted to try. He was able to make the report just the way we wanted it! This app is very powerful with the pre-made reports it has as well, and the ability to schedule reports to send to our accountant, etc. is so nice to be able to take one more thing off our plate each month.
We have had a very good experience with Better Reports. The Support team has been very quick to respond with help on our reporting needs.
One of the best add on apps. Customization is fast and accurate by the team! If they don't have it they will build it.
Great app! The customer service support was really good. If you are wanting to get better understanding of your shopify data, use this app!
Great help on my day-to-day work as I'm alone doing all the ecommerce work from its management to operations. It helps me not wasting my time buidlign the report and focus on analysing them and finding insights rather than spending hours on excel building tables.
So far so good with these guys. This reporting app is more than the others but after using it for a few days I now know why. Support is fantastic and the data that moves from Shopify to the app is so much faster than the other reporting app I tried. Price has been justified!
Brilliant support received from Claudia. Prompt responses, helped with my queries and offered suggestions
Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports! That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)
Excellent app and incredible support! We've created a lot of useful reports that simply aren't possible with stock reports in Shopify Analytics.
I am thoroughly impressed with this app and use it daily without ever being disappointed. The support team is outstanding, consistently providing assistance whenever I need custom reports. Their reliability and dedication have never let me down, making this app an indispensable tool in my daily operations.
Nothing but good things to say about this App! Every time I request a report they get back to me quickly. They always check to see if that is what I needed or if they need to change anything. Extremely helpful to my accountant as well. Thanks for the A+ service!
This has been great! We're able to analyze our data in a deeper form. Plus the support system is great, they've been so helpful in building reports when we get stuck.
This App works fantastic!!! We have the Basic Shopify eCommerce plan, but also use Shopify POS for our small retail store. For my retail store, I needed to be able to generate a couple reports where weekly or monthly sales could be run for a specific vendor or product. Shopify Analytics would not give me this option. Turned-out I needed to have the "regular" Shopify plan (not basic) in order to get access to the "better" retail reports! This would have cost me $50 extra per month, at least. For $19 per month, I was able to use Better Reports, to get the exact reports I needed. Saves me $30+ per month by using this App! Also, they give a trial period before starting monthly charges, which gave me time to ensure that the app would be able to generate the reports I needed, which they did. They also will create custom reports for you, if needed. Definitely recommend.
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