All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

June 7, 2021

This application has helped me understand our customer and sales data. It allows me to project and segment customer data. Super efficient customer service as well.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 4, 2021

Better Reports turns what is a good POS system from Shopify into a GREAT POS system. Without it we would not have access to the kind of detailed reports that we need to run our retail business. The support is also second to none!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2021

The customer service for this app is outstanding and they were very helpful with every question I had and made me custom reports which I was not able to make myself! I would highly recommend this app and the customer service are very kind and overall just fantastic, they will help you with any question you have. This app also has a wide range or reports and allows you to create your own reports to suit your needs. Thank you for all your support Better Reports! :)

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 2, 2021

Absolutely perfect!! And amazing, quick customer service. I had a fairly complicated custom report that I needed to create and they took care of it within a matter of just a few hours after receiving my inquiry. Amazing! Love this app so much. It can literally provide you with any report that you need.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

By far the best data analysis tool I have used with Shopify. What's more I am still in the trial and was given immediate support, within minutes. I asked if a custom report was possible and they answered by producing the exact report for me. Tiia was great. Thanks guys I will be subscribing

Using app

5 months

Total reviews

9

Average rating

4.1

5 / 5 Share

June 1, 2021

We use this app on our Japan store. This app allowed us to have the flexibility to sell in Yen, but have a second custom field show the USD cost of the items. We were able to get the exact reporting we wanted to show our sales. Their support reps are quick to respond to inquiries and easy to work with. They are always able to help with customizations unless there is a limitation on the Shopify side. You won't be sorry if you use this app on your Shopify store.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

I downloaded this app to provide detailed sales reporting, I was able to pull together a customised report (with help from the team!) and it's exactly what I was looking for. The team are quick and efficient in responding which is much appreciated.

Store

Ksoni

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

We used this app to dive deeply into customer repeat shopping behavior. The team was incredibly helpful and fast with their support. The reports have provided invaluable insight for decision making.

Store

Asutra

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2021

Awesome product. EVEN BETTER SERVICE. Best service I've had from a Shopify yet. Can't say enough good things - they have really smart people at the helm, not just randos they hired off the street to read a script. Thank you!!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2021

This app is easy to use, I love how quick the response time is when I need help creating a custom report for my business!

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 19, 2021

Great source for information. Customer service is extremely responsive and helpful. I had custom fields created within a couple hours after sending my requests.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2021

Helps you really harness the power of the data your store holds, a huge improvement on the standard analytics/reports from Shopify. The customer service is excellent and they helped us create a number of custom reports. Highly recommended. The only app that has ever made me want to go and review it!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2021

Better Reports is providing our organization with significant value both in terms of analytics that go way beyond shopify's native reporting limitations and time saved by our staff who used to spend hours cobbling together KPIs and now can do it in minutes. Our business use of shopify plus is quite customized and sophisticated compared to the "out of the box" configuration and we needed a reporting app that can be similarly customized. The app support team is very accessible and willing to help customize more complex reports when needed, although the UI is fairly simple to learn for configuring our own saved reports. Overall this is a great investment offering immediate ROI by providing superior data visualization to drive strategy at a higher level, as well as enabling increased efficiencies.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

The app gives me the ability to look back for years and get the reports that I always wanted - quick and easy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

We have had a great experience with Better Reports when we switched our POS over to Shopify they were a huge help in setting up our automated reports. I would highly recommend to anyone looking for more detailed reporting.

Store

AREO

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

Amazing app ! Is great for making data driven decisions.... You can take a deep dive into your data with this app

Using app

Over 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

May 11, 2021

One of the best apps available and the customer servicer is always prompt. I really don't know how I went for so long without this app.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2021

We use this app for several reporting needs across our company. As somebody with limited Excel experience, BetterReports makes creating an incredibly customized app a breeze. I've had the pleasure with working directly with their team (shoutout to Keanna) to create a custom filter for a report as well, which is going to save me a ton of time in the long run.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Great, quick support to make custom reports but even better, to at the same time show you how to do it yourself the next time.

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

May 6, 2021

App works amazing, saves a lot of time and frustration. It can be a little overwhelming but the support is amazing as well.

Store

Coughy

Using app

23 days

Total reviews

3

Average rating

3.7