All reviews

Rating Breakdown

  • 5
    96% (1,048 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
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5 / 5 Share

May 13, 2022

Their support team is great. They provided a customized report rather quickly and exactly what we were looking for.

Store

HC

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

Better Reports has an exceptional customer service. Whatever you need, they'll be there for you as they truly care about your business. Apart from that, their app user experience and its capabilities is everything I needed.

Using app

3 months

Total reviews

7

Average rating

3.4

5 / 5 Share

May 5, 2022

Easy to use, they are also very prompt anytime we've every had any questions. Also, the app itself is very flexible…we were able to build several custom reports within an hour of downloading that we never could have built using Shopify's pre-built features. We would highly recommend Better Reports!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2022

Better Reports is an amazing source of data and insights for any business. Their staff is super helpful in assisting you through building dashboards, pulling data, and making the most of the platform. Special shoutout to Claudia Aubin!

Store

Rhone

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 29, 2022

Claudia Aubin helped today to update the report with the features we need right away. Her cheerful and professional manner made working together a pleasure.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

This app is simply amazing! The data analysis this app empowers is incredible. It can get very complex quickly so the fact that the customer support is very quick and top notch really makes this app worth every penny.

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 23, 2022

I find it difficult to create a proper report, however... Their response team is always quick to help and they are very good at creating the report you want!

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 11, 2022

The app is great! Perfect for tracking inventory and cost of goods. The customer service is super helpful and responsive. They will create custom reports in less than 24 hours.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

I used this app to create a report of sales by state. Shopify basic does not offer this basic report and this app is very complete and robust to create almost everything (I have not tried completely) and the customer support is good!

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 29, 2022

This app provides us much better reporting on all aspects of our store. And the ability to easily modify reports is huge. I've also requested several custom reports that they created for me....response was incredibly fast and they were very easy to work with. Overall this is a great reporting tool to add to your Shopify store. I'd definitely recommend Better Reports to anyone.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

Extremely happy with the support team. Keanna has been a great help customizing our needs for reporting. The app is very robust for any reporting needs.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Great help. Cleared up the reporting question I had on sales tax. Fortunately, the answer they gave was that we were doing something the right way!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

March 23, 2022

We love Better Reports! It has helped tremendously with sending reports and they are immediately on it, whatever the question! If we could change one thing, it would be that we would prefer to speak to someone on the phone.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

Our business is very complex and we had custom reports written with custom code for everything. Once Better Reports allowed developers to use their SQL Server to create custom variables I was sold. It's transformed the way we do reporting and we've been able to remove thousands of lines of code from our codebase and give a lot more freedom to the non-engineering departments to monitor KPIs and other reports.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

This app gives you the power to build custom-tailored reports that are far more useful than what Shopify provides. Support is top-notch too they are very quick to respond to requests.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

This review is not in regards to Better Reports functionality. We loaded the free trial, loved what we saw, but ultimately did not move forward as we were not ready to on our side. This review is in regards to the professional service and response we received during this trial process. They were quick to assist us getting it spun up (which is pretty easy) but when we were looking for some reporting information that did not appear to be there "out of the box" they created this report quickly without us really asking. It rare to see this level of response and service these days so it should not go unacknowledged.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2022

The app is fantastic and the service is the best I have ever seen. Everyone of the Better Reports team is efficient and helpful and the reports have saved us hundreds of work hours. I really can't say enough good things about it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

I wanted to be able to look at different reports and inventory amount so I decided to get the Better Reports app...I am so glad I did!! I can look at totals or orders, inventory and other things from so many different angles...it really opens your eyes to everything going on in your store!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 24, 2022

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

Store

DopeBoo

Using app

About 2 months

Total reviews

19

Average rating

4.3

5 / 5 Share

Feb. 22, 2022

Good app, allows you to filter out information. We used it to prepare cash flow statements, the app made it a lot easier to get the right information and numbers. Our products were illogically stored in Shopify yet with the help of this app we were able to prepare a good report nonetheless!

Using app

About 1 month

Total reviews

1

Average rating

5.0