All reviews

Rating Breakdown

  • 5
    96% (1,050 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,030)
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4 / 5 Share

Feb. 24, 2022

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

Store

DopeBoo

Using app

About 2 months

Total reviews

19

Average rating

4.3

5 / 5 Share

Feb. 22, 2022

Good app, allows you to filter out information. We used it to prepare cash flow statements, the app made it a lot easier to get the right information and numbers. Our products were illogically stored in Shopify yet with the help of this app we were able to prepare a good report nonetheless!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Great app. Saved us tons of time. I love how we are able to customize the reports to our preference instead of some generic pre-filled template that we have to get around with instead.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Better Reports unlocked so much more information that we were not able to get out of our version of Shopify. In addition, their support team is very quick to respond and help us to create the report that we need.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

The customizable options are amazing. The techs are super helpful and best of all the reports could be schedule and deliver straight into my Google drive!

Store

FINESSE

Using app

7 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

I am so thrilled that I discovered Better Reports. It has made a world of difference. We have atypical reporting needs as a nonprofit, and not only does Better Reports have the capability to get me the reports I need, but the folks who work on the app are amazing! I was a bit turned off at first that you couldn't get phone support, but they are so attentive to email communication that it doesn't matter. I was able to explain our bizarre and specific needs, and they made us custom reports and explained to us what was and wasn't possible within shopify as well as suggested some work arounds to get the info we needed. And, every time I come up with a new need, there they are responding to my many questions. I've loved working with everybody there. You can't go wrong with Better Reports, high value if you need anything beyond shopify's canned reports.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

This app is exactly what we needed to see more granualar reporting and insights into all aspects of our business, something which Shopify out-of-the-box reporting was lacking. The Better Reports support team is one of the best support teams I've come across, their response times are extremely quick and they can create absolutely any report that we ask for or are struggling to create ourselves with a really quick turnaround. Highly recommended.

Store

EQVVS

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

For anyone that loves deep-dive analysis, this is the perfect app, and customer service is A+. Strongly suggest!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

This is a game changer. I find it very useful. I had questions and the service was so quick and friendly. Great discovery, very happy.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

We use the app to supplement Shopify reports. It is very easy to modify reports or just filter data in order to get the information needed to make decisions. Support has been fast and provides needed assistance in order to optimize use of the app.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

April 29, 2022

Outstanding service! Delivers above and beyond with very very responsive support team. I use these reports to manage stock buying, forecast, inventory management and recently customer sales . Excellent for custom reporting! Thank you Better Reports! Ronak, Company director

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

All very helpful with finding reports that made our business more successful. She was very prompt with her responses too.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Sooo many reports. Reached out about a couple custom reports and very quickly received exactly what I needed. Amazing, thank you!

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

I was able to extract the data I need for my overall P+L report in one simple report. Navigating through multiple reports and screen in shopify in time consuming, plus certain information is not available without upgrading to the next account up which is not a cost effective solution for what is effectively just allowing access to your own data. Better reports were able to extract key information and populate the report. The customer service (Claudia) is brilliant, seh actually created the report for me on the back of my enquiry and got the brief exactly right first time. I rarely leave reviews as I often test apps but find they aren't suitable or cost effective, however I am impressed with both product and customer service with his provider.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Super flexible app with absolutely stellar support. We had a time-sensitive issue that needed resolving and support came through for us.

Store

Sigr

Using app

About 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

March 7, 2022

So far I have only been using this reporting app for a few weeks. However, I am impressed with the customer supports ability to help assist with questions and customizations. Much appreciated! Update 3/7/2022: Have been using better reports for a few months now and their customer service is amazing! Love the chat/email function. They are able to help me solve issues and save me so much time!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I love the app and the customer service provided with timely responses! Shout out to Claudia who helped with taxes today!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

A much more powerful and flexible reporting system than the standard reports that come in Shopify. Easy to save custom templates that show only and exactly what you need at the click of a button. The support is quick and thorough if you need any help - they even made a custom variable for me to get my reports organized precisely as I needed them to be.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Should really be called Best Reports. Has everything you could possibly need, new features and variables are added frequently, and for everything else the SUPPORT is so responsive and helpful.

Using app

Over 1 year

Total reviews

4

Average rating

5.0