All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

April 15, 2021

It has been amazing so far! I'm so impressed by the support and their quick & helpful replies. It's rare to find such stellar customer support! Also, the data is easy to analyze once you get the hang of how the app works. The team is incredibly helpful and will guide you through anything you don't understand!

Using app

7 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 15, 2021

Amazing customer service!! ...which is a major plus when dealing with financial reports. Their response is always very quick. And not to mention their reports can literally do any combination of reporting that you need to pull. They are always happy to help you create the reports you need if you're not able to do it on your own. Love them!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

I absolutely love this app. I haven't even dived into a third of what this app can do, report wise, and its already made my life so much easier. The information it gathers for you in a quick snapshot is so helpful. I've mainly been using this to help me gather my tax collected and that is literally just 1 of the 30+ reports it can run. Great app, thanks for building it!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

Designed my custom report within a days' time. Not to forget, the predefined reports are a bliss! Kudos to the team.

Using app

Over 1 year

Total reviews

9

Average rating

4.0

5 / 5 Share

April 7, 2021

Always a great customer support experience from the team! Always on hand to produce customary reports! Highly recommend.

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 6, 2021

Great platform and amazing customer service. The help function is always replied to promptly and efficiently. Cannot recommend enough. Any form of report is possible it seems.

Store

Fiole

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 30, 2021

I love Better Reports customer service! When I need help customizing a report, not only do they create it for me and will help modify so that it is pulling the exact information I need, they also send a video of how to do it so I know for next time. Fantastic customer service!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2021

Love that d customer support is really efficient n productive. Bravo to the team, special shout out to Tiia!

Using app

Over 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

March 26, 2021

This app makes very detailed reports very easy. The customer support is also right on point and very responsive.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

Better reports support team are amazing. They are always quick to reply with amazing useful customized reports. I really appreciate their help, their reports help to solve alot of issues and keep things organized.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

100% the best Shopify app I currently use. Customer service is second to none and is a crucial tool for our business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2021

Best customer service! Quick to respond and super accommodating with custom reports. Highly recommend.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2021

Pretty handy and crafty app, in comparison with other similar apps tried this one seemed to shine the most! If you are in need of some datacrunching, this might be of great use to you. ;-)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

I am blown away by how good this app is. What used to take hours to mine for and report on takes mere minutes. Not to mention the supportive and helpful customer service. They are quick to answer questions and can help your reporting when you get stuck.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

As an experienced retailer it's been hard to find a no nonsense / intuitive app where you can manipulate data and report on all fields available in Shopify. This is a one stop shop for everything from sales / customer / inventory / margin (and more) reporting. If something isn't available they will add it. The support so far has been outstanding. The app isn't pretty, but nor is excel so I don't mind. It's also not cheap (I'm paying the full subscription) but happy to pay as it's saved so many headaches.

Using app

21 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 15, 2021

They are GREAT to work with. Always answer my questions promptly. We are new to this and I can be a little annoying.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2021

The app support is incredible! They are so quick to respond and help to get the exact custom report that I need.

Store

Rainbo

Using app

About 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

March 14, 2021

We LOVE this app!! it is sooo useful and the support is AMAZING!! Thank you for enabling us to have all the answers to our crazy hectic store and orders at our finger tips :)

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

March 14, 2021

Better Reports is an incredible app that has completely revolutionized the way we do reporting across our business. The app is very intuitive, and the support team is very responsive and able to assist in the creation of any custom report.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2021

This is a great app, the customer service is absolutely amazing! Anytime I need a special report, I ask for help and then they set it all up for you pretty quickly.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8