All reviews

Rating Breakdown

  • 5
    96% (1,050 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,030)
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2 / 5 Share

Jan. 18, 2022

Way too expensive! $39/month for us just to use it occasionally (maybe 1 a month at most) it makes it not worth keeping. Too bad because we liked the reports.

Using app

6 days

Total reviews

2

Average rating

2.5

5 / 5 Share

Jan. 13, 2022

The support team responds really quickly and really help us solve the issue. Love the app, it gives you multiple options to make awesome resports

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Incredible App and service: They are always quick to respond and help to give us exactly what we are requesting!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I've been searching and trying reporting APP's on Shopify for awhile now. I stumbled upon Better Reports the other day. I added this App on the 14 day free trial. I was instantly blown away by Better Reports with the very first reports (of the 60) they offer that I tried! I, also needed a custom report specific to my products. Better reports responded within an hour, they also created a custom report for me within that same hour. We all know how frustrating it can be continually add 'trial Apps' and so many times, removing Apps before that 14 day trial period ends! Better Reports will save me SO much time getting the information I need! 100% the best App of ALL the other reporting Apps I've tried! Better reports won't be removed after my 14 day trial period!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

They've created two Custom Reports for us, within minutes. You can't ask for more than that! We're working on our quarterly tax reports and this makes it SO much easier for us! Highly recommend!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Keanna worked hard to find the root of the issue. Created a new and better report. Also pointed me to more documentation for an additional resource. Very grateful.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

This app has helped us identify and track very specifics in regards to our product assortments. The support from the team exceeds expectations and they work to ensure your questions are answered swiftly and with accuracy. Highly recommend BETTER REPORTS app for all of your store front needs

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Claudia was amazing to work with. I love this app. the customer services was the best i have ever dealt with

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I used app to create quarterly reports. App provides many filters to customize report—such as filtering for specific items. Very quick and useful app.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 16, 2021

This app is a lifesaver for us. It is giving us valuable information for our business and helps us make better choices for our upcoming seasons.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

After trying a few different reporting apps, this was the only one that had the options that I needed. I also like that I can schedule reports to be sent out regularly via email. Support is also very helpful.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Better Reports make reports look easy especially with people like Claudia - Thank you for the superb customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

I used this app to help me create a report for fullfilling orders daily with all relevant information

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

I use this app for reports and packing slips for my upcoming deliveries. The app works well, and the customer service is great- quick to respond and sets up new reports for me in a short turn around.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

I used this app to run a report on sales per collection. (This report does not exist on shopify). Was very helpful and informative. When I had a question, the got back to me right away and helped me out. Highly reccomend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Better Reports has really helped us with organizing in-house perishable product by automating custom product tally reports tailored for each department and sending them to the department heads. Gone are the days of doing hand tallies. Claudia and Keanna have been incredible to work with, amazing support and help in creating custom reports. Thank you.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

This app is amazingggg--wished we found this sooner. Very straightforward reporting, and offers many different types of reports / insights.

Using app

About 3 hours

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 3, 2021

BEST SUPPORT EVER! I asked for help with a custom report and they responded within minutes. After a few revisions the report was exactly what I needed. They even sent a video showing me how to make a couple tweaks to reports myself. If you need better reports than Shopify gives you by default you will NOT regret getting this app.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Better Reports is easy to use with no fluff! Great to view a bunch of important metrics that Shopify doesn't give.

Store

Homely

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

I use this app to create and use various custom reports in addition to the standard existing reports. Its fairly simple to use and you can tweak the existing reports to suit your needs. Customer support is quick to respond and gives additional tips based on your queries. Wish the team all the very best.

Store

Bronze

Using app

Over 2 years

Total reviews

8

Average rating

4.6