All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

March 9, 2021

The single best app in Shopify. The power and flexiblity combined with the speed and helpfulness of the support team are exceptional. Shopify could spend hundreds of thousands of dollars building out the functionality that this app offers and wouldn't come close to it. We have the reports connected to a full Business Intelligence dashboard in Power BI that provides information and analysis to the whole business. Thanks BR team.

Store

SeaVees

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 4, 2021

Tiia helped me twice with my request and did exactly what I needed !! Thank you so much for your help !! This is the 3rd time I needed a customized report and was done exactly how I wanted it to be in a very timely manner

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Better Report has really improved our shop. They set-up many custom reports for us for us to help track customers buying habits. They can pretty much measure anything and once the report is built you can run it whenever you want. This is helping us to tailor offerings to certain customers. We now know if a customer purchases x then they are likely to buy y. This helps us target promotions. My recommendation would be to take advantage of the 14 day free trail. Ask the support team (they are very responsive) to make your dream report and see how you like it! Nothing but good things to say about this app and team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I had a very quick assistance which is exactly or even better that what I asked for !! Thank you so much Rishika !!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

Tried out better reports, got overwhelmed with the options. Sent an enquiry to customer support and got everything I asked for and more answered! Kritesh is probably one of the best support person I have ever came across. Wish they are able to pull out reports from advertising platforms as well. Nonetheless.. Great product, great team, more efficiency for us! Kudos Better Reports team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

I was looking for a report to give our business insight into our fulfillment performance and Better Reports' support team built out 3 custom reports for me in less than 12 hours. It gave me exactly the information I was looking for and couldn't have been easier.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

Great for all reports, even PayPal transaction IDs, we are delighted. Can only recommend the app. Thanks!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2021

This is a very useful addon for analytics and reporting. We needed some more detailed custom reports and their customer service was excellent and fast. Helped us setup custom fields to pull out order receipt metadata which were not initially available.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great customer service! Helped out with several questions I had and definitely made reporting and analysis simpler and more efficient.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Kritesh took the time to thoroughly understand and explain everything to me and fixed my issue. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

I used this app to get a report by state, to simplify paperwork necessary for business license renewal, and tax filing. Keanna Driedger really came through for me, by creating a custom report for me!! THANK YOU SO MUCH!!!

Using app

6 days

Total reviews

7

Average rating

4.4

4 / 5 Share

July 15, 2024

Claudia has been an amazing support. We use Better Reports A LOT, like DAILY. When we made changes in how we represent floor models in the shops, she helped us integrate it into our daily inventory reports. Much appreciated!

Store

Cookery

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 22, 2021

brilliant app. the customised reports is already saving time and money. Absolutely FANTASTIC customer service from Kritesh.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Great support! Always really quick to assist, thanks for everything. We are using a custom report to help with our back-end system.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

The best reporting tool for shopify. Can create quite unique reports, that no one else can do. Kritesh is the best guy, helped a lot. Recommend

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Customer service is super responsive and able to adjust according to your business needs. Recommend

Store

NICOBLU

Using app

About 2 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Feb. 17, 2021

Using with Zapiet Store Pickup + Delivery-- we had a question on sorting by pick-up dates and times and customer support (Kritesh!) got back to us surprisingly fast with extremely clear and detailed instructions. We've yet to reach a dead-end with any functionality we've aimed for-- fantastic!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

The Better Reports has been awesome!! Anytime I have a question I can press the blue button and I have an emailed answer shortly .

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 16, 2021

Best customer experience I have ever encountered in an app. Super responsive & quick help w/reports.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

We appreciate the multi-store reporting feature on this app. The support team has been top-notch in helping us get reporting set up the way we want to see it.

Using app

26 days

Total reviews

1

Average rating

5.0