All reviews

Rating Breakdown

  • 5
    96% (1,050 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,030)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2021

We are using Better Reports for Weekly Reporting and it's been really easy to set up, thanks to the Better Reports' Customer Service team! Specifically, we are using Better Reports for a detailed view of our customer payouts, which has helped us a lot for our Accounting related tasks. All of our questions/demands/needs are always answered very rapidly by the Better Reports team! Sometimes even within the hour. :)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

This app helped me find all the sales associated with all SKUs, even those with 0 counts. I used this to help forecast my inventory and also plan my POs more accurately.

Store

Pearler

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

The support team at Better Reports has been amazing!!! They've helped me to create very specific and detailed custom reports. They have always responded in a very timely manner and always made sure the reports were exactly the way I needed them to be. Absolutely thrilled with this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Excellent app! Support is very responsive. We use it to split our transactions and orders by till, schedule reports, etc.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

I used this app to help me reconcile my shopify sales to settlements and create journals to load to MYOB. Team are super helpful and responsive

Store

Oasis

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

I asked for a customized field in a Report. I received an answer within few hours and it was exactly what I asked for! Exceeded normal output standards!!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Very good reports, great service. They respond quickly and even created a custom measure for me. Highly recommended.

Using app

15 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 31, 2022

Le service est très efficace. Il me manque quelques donnés sur mes rapports que Better Reports n'est pas en mesure de me donner mais au sens large je suis satisfait du travail et de l'app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

The Better Reports app and team have drastically increased our productivity. Their out-of-box reports are great and offer quick and concise reporting. However, it is the customization that helps us the most! Their team is also very responsive and helps prepare the custom reports if required (usually within a day or so).

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I use this app to run detailed reports on my inventory levels and sales over time. We also use it to run very specific product category reports. Love this app and the support is top notch!

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 26, 2021

Absolutely love the app and even more the service! The app can make any report you need and the team helps you build it. Definitely recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Better Reports has been such a great addition to our reporting needs. The custom capabilities they offer make it so easy for everything to live in one place. The team at Better Reports is very friendly, knowledgeable and helpful. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Always super helpful! The app is easy to use but when I need help with a complicated report the team are always happy to help

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I've been using Better Reports for a few weeks now and it's really opened up how we can use shopify reporting and immediately added value and insight into our customer shopping trends. The customisation is huge with this App and really breaks down the walls Shopify put up around it's reporting. What's even better, however, is the support. The response time is incredible and the agents are always incredibly helpful and willing to support on anything, even just as simple as navigation or finding the right measure they already have in. They are also happy to help build reports if you are struggling.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I have a B2B company with a complex sales process and needed specialized reporting on our orders. The app is easy to use and customer service ROCKS! Saved me literally dozens of hours!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Amazing app that is crucial for our business. Support is amazing as well and if you ever need anything custom they are on top of it!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

This app revolutionized our ability to track shipments, which allowed us to focus on issues and improve customer satisfaction.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

so far so good (1 week) . Really like the app and the support, when you need to add an extra field or 1 or 2 or 3 or .... , is amazing! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

We were hesitant to move away from our old desktop POS system to Shopify POS due to the lack of reporting. That was until we found Better Reports. It has a library of stock and custom reports that we needed to make the transition. The scheduling features are also extremely handy. The support has always been very responsive and helpful, I would highly recommend Better Reports.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.

Using app

9 days

Total reviews

2

Average rating

5.0