BR ‑ Better Reports
Reporting and analytics app for all your Shopify store data
Rating
4.9
feedback
1,094
chart
#214
All reviews
Review RSS Feed
Sept. 22, 2021
awesome support. they were very competent. good app. has the features i wish shopify had. worth my money.
Sept. 22, 2021
So far so good. The customer service is excellent and all emails were answered the same day with custom revisions made to my saved reports.
Sept. 21, 2021
I used this app to pull a list of customers subscribed to marketing emails and was able to modify and input the list to another app for our marketing campaigns. It was quick, simple and very helpful when I needed it urgently. Looking forward to taking advantage of more reports.
Sept. 20, 2021
We are a not for profit supplying new clothing free of charge to our customers who are also charities. Almost all of Shopify reports are based around $ which means they are of no use to us. Better Reports has enabled us to extract data in a different way and in much more detail. Their customer service is fantastic - really responsive and helpful, especially with creating custom reports on request. 100% recommend.
Sept. 7, 2021
Stellar support, intuitive editor, custom fields (but I bet you won't need 'em), and multi-store support. Truly, exactly what I want from a Reporting App.
Sept. 3, 2021
Super handy, easy to use, support are quick to action custom built reports. Bit pricey but very good.
Aug. 31, 2021
This has been a fantastic tool to help us dig deeper into the stats of the site to get a more accurate pic of inventory and sales. Response and help time from the team has been fantastic! Every store on shopify should use this tool to really understand what's going on on the site.
Aug. 30, 2021
The customer support for this app is truly amazing. They quick to respond and are extremely helpful. The app works perfectly for what I needed.
Aug. 27, 2021
Customer service is outstanding - I often hear back the same day of reaching out. They offer tips to create reports and if there isn't a feature available to get the data you're looking for, they'll create a custom report for you. There are several variables I hope will added to the filter list. Overall great app and worth the price.
Aug. 26, 2021
The App: A really useful App, it creates detailed reports pulling out all sorts of information in different combinations according to one's needs. The only slight issue I found is not knowing what the various fields meant...saying that, I am not that technical and this is where their fantastic Staff come in.... The Staff: If I need a particular Report, I email and staff have come back to me very fast with a solution and sometimes a video to explain how to acheive what I want!!! BRILLIANT. I must mention Keanna who has been awesome and has always got back to me straight away with a solution on how to tailor a report. Sadly they don't have a phone number so sometimes if one wants a solution on how to achieve a particular report, one has to articulate what one wants in an email. However the response is always swift and if you ask for an explanation on how to do x,y,z; you will get an explanation. I would recommend Better Reports...It is a great product and has saved us hours and hours which we can utilise to focus on the business... Multiform Canada
Aug. 25, 2021
Great customer support with a customized report within a few hours. Thank you for your help Keanna!!
Aug. 21, 2021
All I can say is I am blown away by the number of reports Better Reports provides for you. And to think I was about to upgrade to the Shopify Advanced plan just for their reports and analytics. Better Reports just made my life 1000x easier. Definitely worth $20 a month.
Aug. 19, 2021
We love Better Reports App. The app is beyond impressive, especially when compared to Shopify's native tool. Perhaps even more impressive is their team - they're always willing and eager to assist, and respond very quickly via email. This assistance even includes creating reports FOR us if needed. Thank you Better Reports Team!
Aug. 19, 2021
I haven't used it much, but it's worked well for my needs. I needed to know my sales by country and some other breakdowns. It's laid out pretty simply and easy to figure out
Aug. 19, 2021
We use this for company reporting and it allows me to extract data without relying on others! The Support team are super helpful
Aug. 18, 2021
The service support behind Better Reports is incredibly responsive. The team are always willing to explore our requests and tailor the reports to our business. I would recommend this app and service without hesitation.
Aug. 10, 2021
I use this app to make my monthly sales report. The customer support is incredible and the pre-built reports cover everything! They're colour-coordinated, organised, and properly arranged which I love!
Aug. 9, 2021
Amazing customer service!! I needed help with a custom form and not only were they super quick at getting back to me they helped immensely.
Aug. 6, 2021
We used this app to supplement our Basic Shopify plan and it allowed us to do all kinds of custom reporting in addition to their standard ones. The support staff has been unfailingly helpful and responsive to every question we've asked. Highly recommend! Now that we're upgrading to the standard Shopify plan we're going to see if we can get by with Shopify's own reporting but if not, we'll be back. Thanks for everything, Rishika!