BR ‑ Better Reports
Reporting and analytics app for all your Shopify store data
Rating
4.9
feedback
1,094
chart
#214
All reviews
Aug. 5, 2021
The support is out of this world from Better reports, Thank you Rishika and Keanna, you are very helpful and always ready to assist.
Aug. 5, 2021
Service is outstanding. Fast and consistently, aggressively helpful. Functionality is highly customizable. Absolutely sets a new high bar for app function and customer support.
Aug. 5, 2021
Does exactly what it says, gives you better reports. Great app with a great support team, easy to use interface.
July 28, 2021
Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.
July 28, 2021
Great app and even better supports! If you want to step up your data game definitely check this out.
July 24, 2021
Wanted to wait for a while before we rated it and so far, I feel like this app is really intuitive and it sorts out what needs to be filtered and it reports just want you need. Like the fact that they were able to help customize
July 23, 2021
Better Reports serves our complex, multi-location needs as far as Register Summaries, Daily Finance reports, complex inventory reporting, etc.. and the Support staff is top shelf when we need something explained, tweaked, or completely new!
July 23, 2021
I love this app because it can provide everything from pre-built, ready-to-present reports or I can dig into the raw data and utilize this in other tools/templates for planning. We have been using it for almost 2 years and have continued to be excited about how easy it is to get to the data we need. Their customer service is also fantastic - quick to respond and so personable in helping you solve any issue that may arise.
July 21, 2021
Great app and excellent customer service. Easy to use and packed full of features. Would highly recommend.
July 15, 2021
This app has helped us tremendously with getting the reports that Shopify doesn’t offer. Their customer service has been some of the best that we have ever received. They respond promptly to any message that is sent and they are eager to help. If they don’t already have what I need amongst the many reports they already have set up in the application they will create what ever you need. Shopify could learn a thing or two from “Better Reports” If you have a Shopify store you really should automatically sign up for this app. I just hope and pray they don’t raise the price and make it unaffordable. Without “Better Reports” we would have to search for another POS system. We certainly hope Shopify knows what an asset this company is to them. Sending a huge THANK YOU to everyone there at “Better Reports” The only recommendation we have would be for them to change their name to “Best Reports” Again, thank you for being such a great addition to our team.
July 13, 2021
I really like this app! Possibility to create any report you want and the customer service is great.
July 13, 2021
This is amazing :) Great customer feedback and super responsive. Kritesh has helped me customise the report as per our requirement quickly. Highly recommended. Thank you!
July 9, 2021
This reporting and email scheduling app is so useful in our business and the support staff are so quick and helpful. They have the fix for any custom issue
Nov. 12, 2025
Having Better Reports as a Shopify App is an excellent advantage! Kritesh Madan, with whom we worked to create custom reports such as sales tax, sales accrual, bank deposits, gateway fees, product category, etc., understands our particular needs and implements solutions rapidly. Thank you so much!
July 5, 2021
We've been so pleased with the level of personalized service from this app. they've gone above and beyond in helping us creating specific reports that work for our business. So helpful and responsive. 5 out of 5 stars for sure!
July 2, 2021
Highly recommend you download this app for data exports of any kind because even if the report you want is not a template (even though they have 1000+ to choose from), it can be in 5 minutes from you asking! And the customer support (Keanna is who helped us) is amazing!!!!!! I was in a hurry to switch our data applications because the other one just wasn't cutting it or giving us what we needed (which you think would be a simple report), but they couldn't do it, and after 2 weeks of agonizing, I finally decided to search for another app that could save me tons of time. Better Reports made the report we wanted within 5 minutes of downloading the app and emailing them. FINALLY, I can just export what I need and use it. Thank you so much, Keanna and the team. We really, really appreciate it! Great work!
July 1, 2021
Great App, And better customer service. Highly recommend this app for genterating indepth reports!!!
June 17, 2021
This app and its reports have very quickly assisted us in views on fulfillment, inventory and sales that took a lot of manual work, previously. The best part is how responsive the team is when we ask questions or need assistance with a report. I highly, highly recommend. We use daily.
June 16, 2021
We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!
June 16, 2021
Great functionality and customizability, with an extremely responsive and helpful support team, highly recommended.