All reviews

Rating Breakdown

  • 5
    96% (1,074 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,049)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2022

Le service est très efficace. Il me manque quelques donnés sur mes rapports que Better Reports n'est pas en mesure de me donner mais au sens large je suis satisfait du travail et de l'app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

The Better Reports app and team have drastically increased our productivity. Their out-of-box reports are great and offer quick and concise reporting. However, it is the customization that helps us the most! Their team is also very responsive and helps prepare the custom reports if required (usually within a day or so).

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I use this app to run detailed reports on my inventory levels and sales over time. We also use it to run very specific product category reports. Love this app and the support is top notch!

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 26, 2021

Absolutely love the app and even more the service! The app can make any report you need and the team helps you build it. Definitely recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Better Reports has been such a great addition to our reporting needs. The custom capabilities they offer make it so easy for everything to live in one place. The team at Better Reports is very friendly, knowledgeable and helpful. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Always super helpful! The app is easy to use but when I need help with a complicated report the team are always happy to help

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I've been using Better Reports for a few weeks now and it's really opened up how we can use shopify reporting and immediately added value and insight into our customer shopping trends. The customisation is huge with this App and really breaks down the walls Shopify put up around it's reporting. What's even better, however, is the support. The response time is incredible and the agents are always incredibly helpful and willing to support on anything, even just as simple as navigation or finding the right measure they already have in. They are also happy to help build reports if you are struggling.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Amazing app that is crucial for our business. Support is amazing as well and if you ever need anything custom they are on top of it!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

This app revolutionized our ability to track shipments, which allowed us to focus on issues and improve customer satisfaction.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

so far so good (1 week) . Really like the app and the support, when you need to add an extra field or 1 or 2 or 3 or .... , is amazing! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

We were hesitant to move away from our old desktop POS system to Shopify POS due to the lack of reporting. That was until we found Better Reports. It has a library of stock and custom reports that we needed to make the transition. The scheduling features are also extremely handy. The support has always been very responsive and helpful, I would highly recommend Better Reports.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I love this app and its customer support team so much! This app feels limitless is what it can do. The report capabilities are so much better than the basic Shopify reports. If for any reason you get stumped on how to build a report or need more ways to compare your data, the Better Reports team always comes through and makes it all work. Truly one of the best customer service teams I've ever dealt with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

awesome support. they were very competent. good app. has the features i wish shopify had. worth my money.

Store

PMM

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

So far so good. The customer service is excellent and all emails were answered the same day with custom revisions made to my saved reports.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I used this app to pull a list of customers subscribed to marketing emails and was able to modify and input the list to another app for our marketing campaigns. It was quick, simple and very helpful when I needed it urgently. Looking forward to taking advantage of more reports.

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 20, 2021

We are a not for profit supplying new clothing free of charge to our customers who are also charities. Almost all of Shopify reports are based around $ which means they are of no use to us. Better Reports has enabled us to extract data in a different way and in much more detail. Their customer service is fantastic - really responsive and helpful, especially with creating custom reports on request. 100% recommend.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Stellar support, intuitive editor, custom fields (but I bet you won't need 'em), and multi-store support. Truly, exactly what I want from a Reporting App.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Super handy, easy to use, support are quick to action custom built reports. Bit pricey but very good.

Using app

22 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 31, 2021

This has been a fantastic tool to help us dig deeper into the stats of the site to get a more accurate pic of inventory and sales. Response and help time from the team has been fantastic! Every store on shopify should use this tool to really understand what's going on on the site.

Using app

6 months

Total reviews

7

Average rating

5.0