All reviews

Rating Breakdown

  • 5
    96% (1,074 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,049)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2021

Awesome product. EVEN BETTER SERVICE. Best service I've had from a Shopify yet. Can't say enough good things - they have really smart people at the helm, not just randos they hired off the street to read a script. Thank you!!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2021

This app is easy to use, I love how quick the response time is when I need help creating a custom report for my business!

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 19, 2021

Great source for information. Customer service is extremely responsive and helpful. I had custom fields created within a couple hours after sending my requests.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2021

Helps you really harness the power of the data your store holds, a huge improvement on the standard analytics/reports from Shopify. The customer service is excellent and they helped us create a number of custom reports. Highly recommended. The only app that has ever made me want to go and review it!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

Better Reports is providing our organization with significant value both in terms of analytics that go way beyond shopify's native reporting limitations and time saved by our staff who used to spend hours cobbling together KPIs and now can do it in minutes. Our business use of shopify plus is quite customized and sophisticated compared to the "out of the box" configuration and we needed a reporting app that can be similarly customized. The app support team is very accessible and willing to help customize more complex reports when needed, although the UI is fairly simple to learn for configuring our own saved reports. Overall this is a great investment offering immediate ROI by providing superior data visualization to drive strategy at a higher level, as well as enabling increased efficiencies.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

The app gives me the ability to look back for years and get the reports that I always wanted - quick and easy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

We have had a great experience with Better Reports when we switched our POS over to Shopify they were a huge help in setting up our automated reports. I would highly recommend to anyone looking for more detailed reporting.

Store

AREO

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

Amazing app ! Is great for making data driven decisions.... You can take a deep dive into your data with this app

Using app

9 days

Total reviews

13

Average rating

4.9

5 / 5 Share

May 10, 2021

We use this app for several reporting needs across our company. As somebody with limited Excel experience, BetterReports makes creating an incredibly customized app a breeze. I've had the pleasure with working directly with their team (shoutout to Keanna) to create a custom filter for a report as well, which is going to save me a ton of time in the long run.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Great, quick support to make custom reports but even better, to at the same time show you how to do it yourself the next time.

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

May 6, 2021

App works amazing, saves a lot of time and frustration. It can be a little overwhelming but the support is amazing as well.

Store

Coughy

Using app

23 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 6, 2021

The app is really useful and the team behind it provides exceptionally great support. Therefore, I can only recommend this app to anyone who wants to get more out of Shopify's data.

Store

Modbrix

Using app

About 1 month

Total reviews

8

Average rating

5.0

4 / 5 Share

May 5, 2021

GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.

Using app

1 day

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 18, 2025

The rep took time refining a custom report that works for my particular needs. I appreciate the prompt response of a report that fit my needs.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

Better Reports has much more helpful information for us to run reports for paying sales tax and comparing monthly sales. The support is amazing too - very responsive, quick and helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

We've been using the app to create automated reporting for our sales and marketing teams and it has worked great!

Using app

22 days

Total reviews

5

Average rating

4.8

5 / 5 Share

April 27, 2021

We run our company off analytics, we run and analyze reports daily, weekly, and monthly. There were a lot of reporting we needed that weren't able to be ran in Shopify analytics. Not only does this application have the reports we've been longing for, but there's we can automate and schedule reports to be ran down to the day and time it is ran which saves our team a ton of time.

Using app

About 1 month

Total reviews

12

Average rating

4.9

5 / 5 Share

April 26, 2021

Best reports app out there. first, you can schedule report, which save lots of time. i need the same reports every week, so i have created them in 'better report' and i schedule to get them on a weekly basis. second, great support, always received an answer quickly (often in less than an hour) and their team created new element i needed when they were not there. so flexible and efficient.

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 25, 2021

Excellent customer service and really helpful in building out our customised reports which are now generated automatically. Thank you :)

Using app

9 days

Total reviews

10

Average rating

1.9

5 / 5 Share

Feb. 18, 2025

Needed to see the returning customers within a period of 2 years. They made the report very quick and correct!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0