All reviews

Rating Breakdown

  • 5
    96% (1,050 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,030)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 5, 2021

GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.

Using app

1 day

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 18, 2025

The rep took time refining a custom report that works for my particular needs. I appreciate the prompt response of a report that fit my needs.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

Better Reports has much more helpful information for us to run reports for paying sales tax and comparing monthly sales. The support is amazing too - very responsive, quick and helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

We've been using the app to create automated reporting for our sales and marketing teams and it has worked great!

Using app

22 days

Total reviews

5

Average rating

4.8

5 / 5 Share

April 27, 2021

We run our company off analytics, we run and analyze reports daily, weekly, and monthly. There were a lot of reporting we needed that weren't able to be ran in Shopify analytics. Not only does this application have the reports we've been longing for, but there's we can automate and schedule reports to be ran down to the day and time it is ran which saves our team a ton of time.

Using app

About 1 month

Total reviews

11

Average rating

4.9

5 / 5 Share

April 26, 2021

Best reports app out there. first, you can schedule report, which save lots of time. i need the same reports every week, so i have created them in 'better report' and i schedule to get them on a weekly basis. second, great support, always received an answer quickly (often in less than an hour) and their team created new element i needed when they were not there. so flexible and efficient.

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 25, 2021

Excellent customer service and really helpful in building out our customised reports which are now generated automatically. Thank you :)

Using app

9 days

Total reviews

10

Average rating

1.9

5 / 5 Share

Feb. 18, 2025

Needed to see the returning customers within a period of 2 years. They made the report very quick and correct!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2021

I use this app to handle all of my reporting and analytics. It is much more granuar than Shopify. would love to see more data visualization options like with looker

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

April 22, 2021

I get really fast answers and efficient help. Until now this application has been really helpful for us.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

Best app there is, amazing customer service. It is an accountants dream app. Shopify analytics are not very good, better reports fixes that problem!!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

Great app, very versatile - allows you to do a lot of the things you wish Shopify Reports would let you do. Excellent customer support, very prompt with helping & creating custom solutions.

Store

Paragon

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2021

It has been amazing so far! I'm so impressed by the support and their quick & helpful replies. It's rare to find such stellar customer support! Also, the data is easy to analyze once you get the hang of how the app works. The team is incredibly helpful and will guide you through anything you don't understand!

Using app

7 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 15, 2021

Amazing customer service!! ...which is a major plus when dealing with financial reports. Their response is always very quick. And not to mention their reports can literally do any combination of reporting that you need to pull. They are always happy to help you create the reports you need if you're not able to do it on your own. Love them!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

Designed my custom report within a days' time. Not to forget, the predefined reports are a bliss! Kudos to the team.

Using app

2 days

Total reviews

11

Average rating

4.2

5 / 5 Share

April 7, 2021

Always a great customer support experience from the team! Always on hand to produce customary reports! Highly recommend.

Using app

10 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 6, 2021

Great platform and amazing customer service. The help function is always replied to promptly and efficiently. Cannot recommend enough. Any form of report is possible it seems.

Store

Fiole

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 30, 2021

I love Better Reports customer service! When I need help customizing a report, not only do they create it for me and will help modify so that it is pulling the exact information I need, they also send a video of how to do it so I know for next time. Fantastic customer service!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2021

Love that d customer support is really efficient n productive. Bravo to the team, special shout out to Tiia!

Using app

Over 2 years

Total reviews

10

Average rating

4.8

5 / 5 Share

March 26, 2021

This app makes very detailed reports very easy. The customer support is also right on point and very responsive.

Using app

1 day

Total reviews

2

Average rating

5.0