All reviews

Rating Breakdown

  • 5
    96% (1,074 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,049)
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5 / 5 Share

March 9, 2021

Better Report has really improved our shop. They set-up many custom reports for us for us to help track customers buying habits. They can pretty much measure anything and once the report is built you can run it whenever you want. This is helping us to tailor offerings to certain customers. We now know if a customer purchases x then they are likely to buy y. This helps us target promotions. My recommendation would be to take advantage of the 14 day free trail. Ask the support team (they are very responsive) to make your dream report and see how you like it! Nothing but good things to say about this app and team.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I had a very quick assistance which is exactly or even better that what I asked for !! Thank you so much Rishika !!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

I was looking for a report to give our business insight into our fulfillment performance and Better Reports' support team built out 3 custom reports for me in less than 12 hours. It gave me exactly the information I was looking for and couldn't have been easier.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

Great for all reports, even PayPal transaction IDs, we are delighted. Can only recommend the app. Thanks!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2021

This is a very useful addon for analytics and reporting. We needed some more detailed custom reports and their customer service was excellent and fast. Helped us setup custom fields to pull out order receipt metadata which were not initially available.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great customer service! Helped out with several questions I had and definitely made reporting and analysis simpler and more efficient.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Kritesh took the time to thoroughly understand and explain everything to me and fixed my issue. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

I used this app to get a report by state, to simplify paperwork necessary for business license renewal, and tax filing. Keanna Driedger really came through for me, by creating a custom report for me!! THANK YOU SO MUCH!!!

Using app

About 1 hour

Total reviews

8

Average rating

4.5

4 / 5 Share

July 15, 2024

Claudia has been an amazing support. We use Better Reports A LOT, like DAILY. When we made changes in how we represent floor models in the shops, she helped us integrate it into our daily inventory reports. Much appreciated!

Store

Cookery

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 22, 2021

brilliant app. the customised reports is already saving time and money. Absolutely FANTASTIC customer service from Kritesh.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

The best reporting tool for shopify. Can create quite unique reports, that no one else can do. Kritesh is the best guy, helped a lot. Recommend

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Customer service is super responsive and able to adjust according to your business needs. Recommend

Store

NICOBLU

Using app

10 days

Total reviews

8

Average rating

4.0

5 / 5 Share

Feb. 16, 2021

The Better Reports has been awesome!! Anytime I have a question I can press the blue button and I have an emailed answer shortly .

Using app

About 1 month

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 16, 2021

Best customer experience I have ever encountered in an app. Super responsive & quick help w/reports.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

We appreciate the multi-store reporting feature on this app. The support team has been top-notch in helping us get reporting set up the way we want to see it.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

This application is very useful, the support will help you in a very efficient and fast way. Voila Voila !

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Used a few competitors before this app and this is by far the best - great interface, easy to use and awesome support. 5 stars from us - thanks heaps!

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

This app provides much more powerful reporting than the native Shopify functionality. They are also very helpful in generating custom reports to help parse your sales data. I'd recommend giving them a try.

Using app

3 months

Total reviews

7

Average rating

3.0

5 / 5 Share

Feb. 9, 2021

The Better Reports app has made our whole team happy. This app has the highest ROI for the monthly cost. The customer support was incredible in helping set up a custom report for accounting. The ability to quickly & easily create custom reports for every area of our store is exactly what we were looking for.

Store

Ambler

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Great app. There hasn't been a report that I haven't been able to run with Better Reports. I also prefer this to having to upgrade my Shopify plan to see a few more reports. Definitely would recommend it.

Using app

29 days

Total reviews

1

Average rating

5.0