All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

May 18, 2020

Great customer support! They provided very prompt responses and solutions. Don't know if we could have done it without them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

Thorough and detailed reports available and customizable, far better than the tools you receive directly from Shopify. Prompt and helpful support.

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

May 15, 2020

There really is no other report app- if you have a large business don't waste your time checking them all- this is the one you want

Using app

About 2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

May 12, 2020

Kritesh at Better Reports has been a great help in creating a range of custom reports to meet our very specific needs. The support has been outstanding and gratefully received, thank you.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

We use this app for ditribution in and around Amsterdam. I love that you can inform your customers and that it is very easy to use

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Great for creating pick lists, shipping status reports, sales reports, etc. Very easy to use and support is very responsive.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

It's difficult to put into words how good the customer support is on this app and Kritesh in particular has been outstanding. Having tried another app and wasted 4 weeks of inaccurate reports and poor communication and interpretation of our needs from the other app developers, we chose BetterReports and could not be happier. It is a powerful app that has achieved things we were told were not possible by the other app developers. They are super-quick in replying and we've never had to clarify our requirements beyond the initial request - they've always got it spot on, first time. I cannot recommend it highly enough if you're looking for a reporting tool that meets complex needs and the very best in customer service response.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

とても簡単に使えます。 Shopify上の自分が必要なデータカラムをつなぎ合わせてCSVにするのが簡単にできます。 SQLが分からなくてもこのアプリがあれば必要なデータをわかりやすく表示させることができます。

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2020

the app is great and so is customer service. we would recommend to anyone looking to add a better reporting system !

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2020

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

Better Reports continues to be a vital app that we depend on for reporting. Support is always quick to respond with any questions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2020

This is an invaluable app to run both ad hoc and regular reports. The customization is outstanding. Their customer support is attentive and answers complex questions about how to calculate different measures and dimensions. Couldn't do business without it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

This is the fourth store we have installed on - cannot count the hours we have saved. Great support from their team! Thanks!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

We need to prepare a report that selects only Drop-Ship items for a report to our fulfillment house. Better Reports does that well and allows us to filter out Cancelled and Archived orders too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

I used this app to create a report to assess the possible financial impact of cancellations due Covid19 - I tagged all products that are affected in Shopify and then created a report using Better Reports which listed all orders (including order value, date, status) which were tagged "covid"! It was very straightforward, I tried 2 other report apps today but Better Reports is the only one that worked for me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

This is the best APP EVER. Download NOW. I recommend this to everyone,this is the best thing that ever happened to me.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

April 21, 2020

Great app, provides the additional insight and information easily - was exactly what we were after, highly recommend

Store

Votch

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

Great app with amazing customer service. Very easy to modify every report, add filters and change the output and best, if a field is missing, just click on the link that ready "need a custom field?" and in no time you'll receive an email with a new report. Can't ask for a better app to manage all my reporting needs.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

This is the third site I have installed this app on and, somehow, it gets better and better each time. Customer service is unparalleled. There is no other app that gives you the flexibility and control in running your business the way YOU need to, versus the way Shopify capabilities allow. It is a game changer when it comes to using Shopify for non-traditional online sale use (such as restaurants and class-heavy educational groups). Thanks again, Clement and staff, for really going above and beyond to support businesses of all types and sizes!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2020

Really good and effective app that helps us a lot. Any report is possible. You only need to ask the right questions and this app will get you the answer. Great customer service, fast, kind and professional.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0