All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

April 13, 2020

First off, the reporting is hands down the best, most powerful option out there. Customization is so easy and quick. If you need something custom, you can message them. I needed something special and Kritesh in the matter of about 2 minutes had a custom field set up for me to pull my reporting / auto updating a special field. Incredible app & Incredible customer service. Thanks again Kritesh

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2020

Better reports has very robust reports available to help manage your business. However if the canned reports they have already created are not what you are looking for, their support team is amazing at creating custom reports to help you manage your site and business and you don't have to pay anything more for these customize reports.

Using app

18 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 9, 2020

I wish I'd known about this app weeks ago as it would have made my business far more straight forward

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

I set up custom reports in a jiffy, with exactly the data I needed for our processes. When I ran into a snag, the customer support was simply excellent, putting together a custom field for me in a matter of seconds. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Work great so far!! really help to short what is need to be done! Also good and quick support when I got questions.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Good support, flexible and reliable. Easy to communicate with. Looking forward to integrating this in to our store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

App's customer service was amazingly quick and comprehensive Kritesh M. was my support person, gave me everything I needed in minutes for an important meeting with our owner,,, thank you

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2020

The app is expensive, but so far it has created what I needed to run Royalty reports and the customer support has been great.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2020

Supportive and responsive customer service team! This is a great app for building any custom report that shopify cannot offer.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

This app has provided the detailed reports I need so far. Customer service very helpful & quick to respond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

The reports are very easy to use and build. Excellent support for building complicated and detailed reports!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

Amazing app and great customer service!! They were quickly able to create a custom report that will make us so much more efficient in preparing orders for daily pick-up and delivery.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2020

I'm AMAZED by the customer service of this Company and Kritesh in particular that was there to help in matter of minutes!!!! 110% worth it

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

Fantastic support setting up the reports - Does exactly what we need - Keep up the amazing work - We love it

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2020

Better Reports est une app extrêmement complète qui permet d'obtenir des export personnalisés et poussés utilisant toutes les datas stockées par Shopify. Cet outil est utile à tous les services de la société (comptabilité, logistique, marketing, dev,...) L'équipe support de Better Reports est à l'écoute et extrêmement réactive notamment concernant les besoins de personnalisation des exports. Je recommande totalement !

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2020

I use a pick up date and time app and support team helped me almost instantly with a daily recap report for my pick up inventory. I would be lost without them. Outstanding support team, app is easy to use!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2020

We have tried a few different Shopify report writers in the past, but they were all cumbersome and gave us questionable results. Better Reports is a great report writer for Shopify and GREAT Customer Service!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 18, 2020

I worked with the support team to get a sales history by SKU & "units sold" which exactly what I wanted. This saved us from upgrading our Shopify subscription. I see many other reports that will help us. Additionally using the custom reports is awesome and the support for this is top-notch.

Using app

4 months

Total reviews

11

Average rating

4.6

4 / 5 Share

March 5, 2020

Great support and a bespoke report quickly put together for me which is easy to use and solved my problem...really happy thank you.

Using app

About 3 years

Total reviews

1

Average rating

4.0