BR ‑ Better Reports

Oct. 1, 2020

We have been using this APP for a while now and there were some new reports that I needed that were not offered. I emailed them and they promptly responded with a custom report that suited my needs perfectly! Above and beyond customer service!

Sept. 16, 2022

The team at Better Reports are an absolute pleasure to deal with and, as yet, I've not found anything that I want reporting on that they can't help me with. They respond so quickly and are so helpful it's genuinely a pleasure and a delight that I have this app on my store. It has paid for itself over and over again by me having the ability to look at my data in ways that Shopify can barely do.

Sept. 29, 2020

Great customer support. We needed reports using tags as well as some other info so we reached out and they created and linked us to the reports quickly. Excellent customer service. Recommended if you're needing to run regular reports outside of Shopify's capabilities.

Sept. 25, 2020

Super App and customer support is excellent, very quick turnaround on queries and super helpful. Easy to use also.

Sept. 17, 2020

Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.

Sept. 10, 2020

Exceptional app for reporting and the customer service is even better. I would highly advise downloading.

Sept. 4, 2020

Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.

Sept. 3, 2020

I needed the app to create customized reports. I was surprised that they offer free customer service. The rep was very good and answered my questions and created the report I needed quickly.

Sept. 3, 2020

amazing app! very very good costimer service and really advanced reports. very recommended to everyone.

Sept. 3, 2020

Great app, best helpdesk asked for a report, and they directly made it. Fast and easy reporting after your data is loaded into the app.

Aug. 28, 2020

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

Nov. 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

Aug. 25, 2020

This is the best app to use for generating reports. Their support team is also very kind and prompt with their responses. If you're using a different app to generate reports, you need to switch to Better Reports ASAP.

Aug. 21, 2020

I've contacted support for many apps in the past, and I've been especially pleased with the support for this app. They did the complex customization I requested and they did it perfectly! Thanks for the great support!

Aug. 21, 2020

The Better Reports app has been a useful tool for our company. The customer support staff have been really helpful, and their response time is quick and efficient. They have helped in creating custom reports to better suit our needs!

Aug. 21, 2020

Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.

Aug. 20, 2020

This works exactly as I was hoping it would! No problems with it whatsoever and has made my life a lot easier!

Aug. 19, 2020

Quick response, solving a long standing reporting issue unique to my business model associated with the Zapiet app we use! Awesome! Now to solve the pdf export orientation and it'll be perfect!

Aug. 18, 2020

No app can create the detailed reports the Better Reports can. Also, the customer service is fantastic!

Aug. 12, 2020

If it wasn’t for the Better Reports app we’d have ditched Shopify for another platform. This app makes it possible to get the financial reporting necessary to reconcile Shopify’s deposits in Quickbooks. Something that would otherwise not be possible. Also a big shout out to Kritesh from the Better Reports support team for providing excellent app customer support in a timely manner.