All reviews

Rating Breakdown

  • 5
    96% (1,091 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

March 3, 2020

Really great support from their team, every customisation we requested was actioned and within 48hours max, we would have the report ready. We really cannot recommend them enough for those looking to pull additional reports from Shopify.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

Great app, easy, multi-functional, trustfully and with super-super quickly and efficient customer attention. They help you to make new reports.

Using app

3 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Feb. 28, 2020

Indispensable app, and the service is stellar. They go above and beyond. Highly recommended. Thank you Kritesh,

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Better Reports really is better! We were in desperate need of an app to write custom reporting to satisfy the requirements of several business areas along with something that allowed us to export data and upload it into SAP. This app allowed us to do exactly that. My CTO also worked with their support group, which was responsive and very helpful. The app is extremely easy to use, The reporting data met all of our needs plus gave us ideas for additional reporting. Highly recommended. UPDATE: I have thrown all kinds of questions at them and they always have a fast answer with a perfect solution! 7-8-21 Still loving Better Reports, even after using it for more than a year. It is so useful, robust and their techs are super helpful. 8-31-2022 Still loving this app and it has helped me many times over to trouble-shoot issues in Shopify. I would be lost without it! Support is also fast, reliable and knowlegeable.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Really good app, super easy to use. Kristesh was really helpful when our store needed custom reports. Highly recommend!

Store

Tinc

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Best report app I ever used! The customer service has been more than helpful, always here to assist you in your custom report!! Thank a lot!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Offering robust reporting and always extremely responsive in building custom reports when needed. Huge thank you to the BR team!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

I have been super pleased with this app- I LOVE how I can customize it to meet all my needs, and the customer service team is extremely responsive and friendly. I use this app for tracking sales, taxes, refunds, discounts, and fees through shopify. My husband uses it to track inventory sales trends, for reordering products, and for various inventory management tasks. It's an amazing app, I highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

This is literally the best and most useful app. The reporting goes beyond Shopify reporting and their customer support is stupendous. I email them almost every week asking for a new report to be written and I hear back within 24 hours and sometimes within the hour. Their reporting has been a game changer for my company and they work endlessly to fine tune it until it is exactly to my needs. I had tried numerous reports and when I finally stumbled upon Better Apps I felt like a weight had been lifted. We have many sales channels that Shopify does not have a field to capture in their reports. We use tags. Better Reporting allows me to use these tags in my reports so I am now able to run Wholesale, Trade, POS and Online in separate reports without having to move to an entire separate Shopify for each of them. The reports are also incredibly user friendly, I am now able to make my own if necessary but my Customer Service Expert is always there to help me if I need it. You can also schedule reports to be sent to any team member on a weekly, monthly, quarterly basis. I highly recommend this app! Kerri Rosenthal Kerri Rosenthal LLC

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Easily the best Shopify reporting app on the market. What's even better is their service -- if you have questions or custom report ideas, shoot them a message and they'll work with you to deliver the report. AWESOME!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

This is the one stop do everything you need reporting solution. If you need something crazy like a column containing a substring of one field concatenated with another field - support will build the column for you. Support has been fantastic and quick and comprehensive. I couldn't be happier with this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2020

I usted this app because I needed a very specific report, and they not only did exactly what we needed but also saved us an incredible amount of time. Now we can focus in selling without the need of spreadsheets. The customer support was amazing and the comunication was great, Kritesh was able to understand our need even when our main language is not english. Say goodbye to spreadsheets and install this app right now, it is a must have for any Shopify store.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

I got this app to figure out net revenues (minus any sales, discounts, etc.) by product, making it easier for me to pay commissions to my store contributors. The app works perfect!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

This app does a great job of filling the gaps in Shopify's native reporting tools. The user interface is not super intuitive, but the support is AMAZING - any time I need a report created or modified, all it takes is an email to them and the changes I need are created within a day. SO helpful. Highly recommend this app if you require any degree of comprehensive reporting.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

My experience with Better Reports has been great so far. I needed some custom reports, and the person who made these reports, Kritesh was able to make the ones I needed and do it in a timely manner. Also he was courteous and understanding. The reports I have now will enable me to make better decisions about what changes to make moving forward with my business. Thanks, Better Reports!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

This does everything that I was left wanting from Shopify Reports. It's saved me so much time instead of manually exporting orders and sorting spreadsheets. Their support is also very quick and helpful.

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 20, 2020

This is the best app for reporting so far. The support is also very helpful and quick. Also, work fine with POS

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

It's exactly what the name says - Better Reports. It's easy to use and was very helpful in getting extremely specific and relevant data for analytics.

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

June 17, 2020

Love the app. It fills in a lot of the holes from Shopify to help facilitate sales and inventory analysis. Very helpful staff too when I have questions. I only gave this 4 of 5 stars since I am still wanting to have a report that can show inventory next to sales in the same report. UPDATE: Kritesh at Better Reports came through and I now have the ultimate report for recapping both sales and inventory in one report! Thank you so much for being so responsive and helpful. I would recommend this App 100%

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

Been using this for 1 week and so far very impressed. Super easy to use with prompt and effective support from the team.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0