All reviews

Rating Breakdown

  • 5
    96% (1,074 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,049)
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5 / 5 Share

Oct. 28, 2020

I used this app to help streamline my ability to track orders. The customer service has been absolutely phenomenal. Extremely helpful and quick to respond. Highly recommend checking out this app.

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

The support provided by the team at Better Reports is so very good! they respond quickly and are ever so helpful! The value provided by this app and the team behind it greatly outweighs the cost, which is very affordable on its own. Great job, Better Reports!

Using app

3 months

Total reviews

3

Average rating

3.0

5 / 5 Share

Oct. 13, 2020

exactly what i needed for my basic shopify store without paying so much more to jump to the next level. made it super easy to find the analytics on everything i was looking for!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

Better Reports has seriously upped our analytics. The custom reports allow me to pull the exact information that I am looking for, without the hassle of a bunch of complicated excel files. We've had this app for about two months and it is already the most useful app that we have. Their support team is very supportive and quick to reply. Don't hesitate to add this app to your store, you are going to love it!

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 9, 2020

I used this app to provide additional Inventory, Sales and Cost of goods sold information. I have also used it in the past to get more detail by location. The support is amazing - fast and accurate.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

These reports give you the option to customize it completely and send yourself and your team updates whenever you choose on a schedule. Super convenient. The team is responsive and helpful.

Using app

About 1 hour

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 1, 2020

We have been using this APP for a while now and there were some new reports that I needed that were not offered. I emailed them and they promptly responded with a custom report that suited my needs perfectly! Above and beyond customer service!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

The team at Better Reports are an absolute pleasure to deal with and, as yet, I've not found anything that I want reporting on that they can't help me with. They respond so quickly and are so helpful it's genuinely a pleasure and a delight that I have this app on my store. It has paid for itself over and over again by me having the ability to look at my data in ways that Shopify can barely do.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Great customer support. We needed reports using tags as well as some other info so we reached out and they created and linked us to the reports quickly. Excellent customer service. Recommended if you're needing to run regular reports outside of Shopify's capabilities.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Super App and customer support is excellent, very quick turnaround on queries and super helpful. Easy to use also.

Using app

3 days

Total reviews

16

Average rating

4.9

5 / 5 Share

Sept. 17, 2020

Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Exceptional app for reporting and the customer service is even better. I would highly advise downloading.

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 4, 2020

Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 3, 2020

I needed the app to create customized reports. I was surprised that they offer free customer service. The rep was very good and answered my questions and created the report I needed quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

amazing app! very very good costimer service and really advanced reports. very recommended to everyone.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Great app, best helpdesk asked for a report, and they directly made it. Fast and easy reporting after your data is loaded into the app.

Using app

1 day

Total reviews

9

Average rating

5.0

4 / 5 Share

Aug. 28, 2020

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 25, 2020

This is the best app to use for generating reports. Their support team is also very kind and prompt with their responses. If you're using a different app to generate reports, you need to switch to Better Reports ASAP.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

I've contacted support for many apps in the past, and I've been especially pleased with the support for this app. They did the complex customization I requested and they did it perfectly! Thanks for the great support!

Using app

10 months

Total reviews

4

Average rating

5.0