All reviews

Rating Breakdown

  • 5
    96% (1,050 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,030)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2025

amazing, easy to use and layout, it pulls tons of data. we use to to sync to google sheets and have an entire automated workflow setup based on that single report that saves us approxmiately 10 man hours a week. and we have just started to scratch the surface of its functionality. UPDATE: this product gets better and better. we needed some custom reports and the team made them in a few hours - automated them to google sheets for our financial guy and boom - probably another 5 hours per week saved.

Using app

Over 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 6, 2020

It's my go to reporting app for pulling data from our Shopify store. It takes a few minutes to get the hang of it but the filtering options are so much better than what Shopify analytics is capable of, plus they will create custom fields for you.

Using app

Over 2 years

Total reviews

9

Average rating

4.8

5 / 5 Share

June 3, 2020

Great customer service ever!!!!!!!!!! Fantastic customer service for my question to create a report I really needed.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2020

I use this app for all my reporting for almost 2 years. It's reliable, flexible and very easy to use. Honestly, the best reporting app I came across so far. On top of that, the team at Better Report is absolutely legends. They are super responsive and always have a solution! Definitely recommend using! !

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Better Reports is not only an amazing and super useful App. They have the absolute best customer service. Fast, helpful and supportive response. If I could give them more stars I would They respond quickly and comprehensively and work tirelessly to get the customized reports doing exactly what we need.

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

May 27, 2020

I was unable to even use this app. Every time I clicked the app it just kept refreshing the page and saying server error. But every other app on my Shopify works. This app looks good, but I wasn't able to even try it because of this glitch.

Using app

14 minutes

Total reviews

3

Average rating

1.7

5 / 5 Share

Nov. 2, 2021

A very powerful reporting tool that is much, much faster than the alternatives we've tried - even large reports are provided in a few seconds. I don't know how this is possible! Their customer service is also very good - responsive, knowledgeable and really helpful. They just developed a complexcustom report for us that is super-useful for us in 30mins. Amazing! My only quibble is that an SFTP option would be useful for us. I would definitely recommend.

Store

PANGAIA

Using app

Over 1 year

Total reviews

6

Average rating

5.0

4 / 5 Share

May 26, 2020

We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 23, 2020

This app has been immensely helpful in calculating taxes as well as keeping track of year end stock.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2020

I love it! Kritesh from Better report has kindly helped to create a report that saved me hours of work. Many thanks Carolina

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2020

It is A GRATE APP! It makes your life easier and less stress. Various filters you will have that Shopify report does not have!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Better Reports allows me to extract data out of Shopify that would otherwise be inaccessible. It has allowed me to make data based decisions, and makes up for Shopify's very limited reporting capabilities. I am able to automate reports that feed Google Sheets, and from there I can use data visualization tools to better display data. The icing on the cake is that Better Reports customer service is always quick and extremely helpful! I'd highly recommend this tool!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

May 21, 2020

This app has made running reports a breeze. I spent hours trying to create a custom report and was unable to do so. I emailed customer service and received a response with a link for the report I needed the following day. A+ service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Very robust app and great customer service as well. Would highly recommend as a solution for anyone looking to expand the range of reports and analysis out of Shopify.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2020

There really is no other report app- if you have a large business don't waste your time checking them all- this is the one you want

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

May 12, 2020

Kritesh at Better Reports has been a great help in creating a range of custom reports to meet our very specific needs. The support has been outstanding and gratefully received, thank you.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

It's difficult to put into words how good the customer support is on this app and Kritesh in particular has been outstanding. Having tried another app and wasted 4 weeks of inaccurate reports and poor communication and interpretation of our needs from the other app developers, we chose BetterReports and could not be happier. It is a powerful app that has achieved things we were told were not possible by the other app developers. They are super-quick in replying and we've never had to clarify our requirements beyond the initial request - they've always got it spot on, first time. I cannot recommend it highly enough if you're looking for a reporting tool that meets complex needs and the very best in customer service response.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2020

とても簡単に使えます。 Shopify上の自分が必要なデータカラムをつなぎ合わせてCSVにするのが簡単にできます。 SQLが分からなくてもこのアプリがあれば必要なデータをわかりやすく表示させることができます。

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2020

the app is great and so is customer service. we would recommend to anyone looking to add a better reporting system !

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2020

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Using app

3 days

Total reviews

2

Average rating

5.0