All reviews

Rating Breakdown

  • 5
    96% (1,092 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2018

This app is fantastic! Highly intuitive, click and drag, with instant results so you can see what your report will look like before it’s done. But the best part, hands down, is the support the team provides. I worked in the IT industry for 16 years and Clement and his team are literally the best support staff I have ever worked with. They are bright, polite, patient and quick to respond. I’ve provided them some tough tasks and gone back and forth with screenshots several times and have never not been able to be provided with what I need. Thank you, Clement, for a wonderful tool for our small business. I literally would not be able to close our monthly books without your incredible app and the support you and the team provide. ~ Ray Rolando President, Oceans of Calm

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Great app that allows us to get more actionable information from our Shopify data. I emailed Clement for a custom report and he had it back to me in thirty minutes! Exceptional service. Highly recommended.

Using app

About 1 month

Total reviews

17

Average rating

4.9

5 / 5 Share

Oct. 30, 2018

Better Reports has allowed me to export the sales and product data I need from my site and organize it in a clear way that Shopify alone couldn't do, which is allowing us to pull off our biggest Thanksgiving holiday yet! On top of that, Clement is always quick to respond in an incredibly helpful and hands-on way whenever I run into a question. I highly recommend this app if you're looking for nimble and clear reporting.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

This app is definitely worth it. SAves us a ton of time and the exports come out really clean which I appreciate.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Excellent customer service - Clement went above and beyond to help configure the reports to my needs

Store

SVILU

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

Needed Inventory Retail Value report. Contacted Clement and he helped out straight away. Highly recommend!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

Building a custom report is easier with this app than others we have tried. Clement has been responsive and helpful when we needed additional help. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 21, 2018

after several emails back and forth, this company and it's founder were unable to figure out how to generate a report from shopify products to be uploaded to amazon. He even said the blank CSV from amazon with the basic information they needed was "confusing". That concerns me. A company who works with reports and CSV documents should be able to decipher a straight forward CSV from Amazon. I'm not specially trained in this but I could decipher the CSV from Amazon. I was just looking for an easier way to move products from shopify to amazon. this is not the way.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 19, 2018

Better Reports is a vital part of our business. It helps you get analytics on almost every statistic possible in Shopify. We have created over 30 reports, many of which we get emails about whenever we want. Often the reports help us see which products we should take off the site. We have many 'failsafe' email reports. For example, imagine if you have logic that depends on a tag called 'preorder'. And then you stock that product so it's no longer a 'preorder' but you forget to remove the tag--potentially creating errors on your site--better reports sends you an email report so you never make mistakes like that. Support is a 10/10. We get responses and help with report setup within hours of emailing them.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

We're using this app to improve efficiency in inventory re-ordering. With the help of the Better Reports team, we now have access to great reporting that allows us to assess weeks of inventory on-hand based on current inventory counts and historical sales (at best, a painfully slow V-lookup without Better Reports).

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 11, 2018

Qnts.dk is a big fan - all the reports we need. Excellent support - and custom reports / also during test period.

Store

QNTS.dk

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

I used this app to help export daily reports from our Shopify site to our fulfillment center. We are a start-up company and tried two other app developers, who were not responsive and could not help us. Clement has been very responsive, helpful and seems to understand exactly what we need. It's great to find someone who is friendly, supportive and very knowledgable.

Using app

9 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 10, 2018

This app is extremely helpful and provides all of the reports I need. Makes my life so much easier!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

I used this app to track unpaid invoices and create monthly Statements for outstanding accounts. The creator was more than happy to immediately provide additional resources and new fields to accommodate our requests. All the time communicating quickly and explaining how to use the information. We are very happy to move from free trial to monthly payments. Thank you so much for your help Clement.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

Easy to use and way more powerful than standard Shopify analytics. A good complement to Google Analytics. A+++ for support and very fair pricing

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 8, 2018

Excellent fast & friendly support, fast installation and easy to use once you get the hang of it....

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 4, 2018

The Better Reports app provides our team with easy access to the data they need. Great support and help with customisation too!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Amazing out of the box and the support/customisation level makes it perfect for understanding our business. 10/10.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

Really impressed with the way they were able to customize reports for us. We use sales quantities to dictate our production runs and Better Reports has helped us to compile data pretty seamlessly, across several variants. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Very helpful support so far- quick to respond and help us set up the reports that we needed.

Using app

27 days

Total reviews

2

Average rating

4.5