All reviews

Rating Breakdown

  • 5
    96% (1,054 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,034)
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5 / 5 Share

Aug. 15, 2018

Exactly the reports we needed, good pricing, minimal hassle

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Great product and the support to back it up!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Better Reports is exactly what we were looking for. Clement and his team are super helpful if you need modifying of any reports. Thank you!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2018

We use this due to having large amount of SKU's and variations of products. The built in reports are great and if you need anything customized, all it takes is a quick e-mail to support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

So, I sell widgets I make online, wholesale, and at various markets around the country. Reporting is vital to my business, and Better Reports is the only package that has the flexibility, and level of detail that works for my business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

In our 12 years of business, this is the first app/service I have used that has truly blown me away! This app comes HIGHLY recommended. It is SO easy to use, works flawlessly and comes with support that is totally unheard of... seriously, I have never seen anything like it. For our business, this app is essential, and the value we get from it is well worth it.

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

July 24, 2018

Great reporting app! Had a lot of great reporting tools for our store.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 9, 2018

Great app, helps me look at monthly sales by product as well as cost of inventory which is something that should have been included with Shopify. Clement is super helpful and very quick with response. He helped to customise my reports so I can get a better idea of what $ value of my goods and sales, which gave us the insight into how to sell better. Highly recommend.

Using app

About 2 months

Total reviews

8

Average rating

4.6

5 / 5 Share

June 5, 2018

This app is exactly what we needed since moving over to shopify. We have a team that connects with customers over the phone (that's right, still making phone calls) and to track their progress. Clement is extremely helpful with any question or help you will need to build a report. Very Helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2018

Clement was awesome and set up our daily reports super quickly! We've tried other apps and they weren't working so great. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2018

Very detailed reports. Customer service was awesome, quick to respond and helped me navigate through the reports to find exactly what I needed!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

We have used Better Reports since we launched our stores on Shopify 2+ years ago. Initially we were testing with another Reporting app, but it was too limiting in the number of users and reports, not to mention functionality. We're so glad we found this app! Customer Service has been superb. They're always responsive to any inquiry. Recently Kritesh went above and beyond to create a custom field for us in order to address a Shopify shortcoming. We highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2018

Clement is nothing short of amazing in all he does to help ensure you get what you need from Better Reports. He goes way above and beyond to help with all reporting and is so quick to respond. I absolutely love this app and the customer service provided. It's the first app I find that can do the in depth reporting I need for COGS. No other app could pull reports based on TAGS the way I needed.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2018

So much awesome. Easy to use, clear and concise and easily customizable. The team behind this service is also very quick to respond to questions.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2018

This app has finally allowed me to pull the complex reports I was not able to do through Shopify or any other apps. Not to mention the high level of customer support in helping us create the reports that were needed. I couldn't possibly recommend this app more. Fantastic!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2024

Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2018

Great customer service working with Clement to create a custom report for us! We make custom wedding and event garland and most of our orders are booked weeks and months in advance of the shipment date. We needed a solution to list all future order ship dates. Sorting orders by the order date did not help as we needed to pull order attributes from each order that held the actual future ship or local pickup date. Clement was able to help us with creating a report with all upcoming ship and pickup dates sorted on one report. Thank you!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2018

Super easy to contact and great service.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2018

Absolutely excellent app and incredible customer service. I had a query regarding a custom report required for my business's accounts and the Clement got back to me that same day with a solution. Would recommend to anyone on Shopify.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

I have contacted support several times to see if it would be possible to create a report unique to my business. I got quick responses with a new feature added, achieving exactly what was needed. This kind of service is nearly unheard of in my experience. 100% download Better Reports, if you need super detailed reporting. Thanks!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0