All reviews

Rating Breakdown

  • 5
    96% (1,093 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

May 10, 2018

Very detailed reports. Customer service was awesome, quick to respond and helped me navigate through the reports to find exactly what I needed!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

We have used Better Reports since we launched our stores on Shopify 2+ years ago. Initially we were testing with another Reporting app, but it was too limiting in the number of users and reports, not to mention functionality. We're so glad we found this app! Customer Service has been superb. They're always responsive to any inquiry. Recently Kritesh went above and beyond to create a custom field for us in order to address a Shopify shortcoming. We highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2018

Clement is nothing short of amazing in all he does to help ensure you get what you need from Better Reports. He goes way above and beyond to help with all reporting and is so quick to respond. I absolutely love this app and the customer service provided. It's the first app I find that can do the in depth reporting I need for COGS. No other app could pull reports based on TAGS the way I needed.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2018

So much awesome. Easy to use, clear and concise and easily customizable. The team behind this service is also very quick to respond to questions.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2018

This app has finally allowed me to pull the complex reports I was not able to do through Shopify or any other apps. Not to mention the high level of customer support in helping us create the reports that were needed. I couldn't possibly recommend this app more. Fantastic!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2024

Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2018

Great customer service working with Clement to create a custom report for us! We make custom wedding and event garland and most of our orders are booked weeks and months in advance of the shipment date. We needed a solution to list all future order ship dates. Sorting orders by the order date did not help as we needed to pull order attributes from each order that held the actual future ship or local pickup date. Clement was able to help us with creating a report with all upcoming ship and pickup dates sorted on one report. Thank you!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2018

Amazing app and even better customer service. Absolutely recommend to everyone. Clement's service is second to none and goes well out of his way to ensure you get the features required. Recommended for all store owners.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2018

Super easy to contact and great service.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2018

Absolutely excellent app and incredible customer service. I had a query regarding a custom report required for my business's accounts and the Clement got back to me that same day with a solution. Would recommend to anyone on Shopify.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

I have contacted support several times to see if it would be possible to create a report unique to my business. I got quick responses with a new feature added, achieving exactly what was needed. This kind of service is nearly unheard of in my experience. 100% download Better Reports, if you need super detailed reporting. Thanks!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

Customer service is first class, and the reports can be spliced and customised to whatever data is captured. I was looking for an app that could show me what has not been selling well, and Better Reports does it! I even got to save some money, and switched down from the more expensive Advanced Shopify platform, because that's all I needed the Advanced Plan for! The analytics! This does the job just as well! Highly recommended.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2018

Very happy with this app, a lot of flexibility in report building that we were not able to find through Shopify or other related apps.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2018

I needed to clients to know how much their products were selling each month. This app did the job and much more. The customer service is quick and effective.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

One of the best report apps and 5 star customer service.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

Awesome app and great service!! We need custom reporting to show our key stakeholders and this app does the job and more. Totally recommend

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2018

Excellent Customer Service! Built a custom report for us, in practically no time at all, that no other reporting app was able to do!! Thank you!!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 15, 2018

First review I've written. I generally think they are bogus. However, Clement was very helpful and did exactly what I needed done as far as somewhat customizing a report. Very good app!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2018

Excellent Customer Service and Well Rounded App. These guys can help you get any data you want from your store. Thumbs Up!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

This app is excellent and the back up second to none. Highly recommended

Using app

3 months

Total reviews

2

Average rating

5.0