All reviews

Rating Breakdown

  • 5
    96% (1,054 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,034)
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5 / 5 Share

April 29, 2019

Better Reports has been awesome and SO useful at a reasonable price. The customer support has been wonderful and speedy as well. I can't thank Clement and his team enough. They are always up to the challenges their customers are faced with, are willing to collaborate with other App vendors, and have a natural curiosity that will only lead to their continued success!

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

Dec. 12, 2017

Jaw dropping service. Ridiculously competent, personal service. Every single request I have thrown at Clement has come back with a fast reply with the answers I needed. Reports are created to spec or he will show you what you need to do for future reference to create your own report. I have just created a table of sale per product within each vender showing sales throughout the year on a monthly basis - how incredible? This is perfect for seeing sale trends and future stock planning. Amazing. I have been using Shopify for years and have been through SO many apps for reporting. The combination of human availaibility and solid coding/reporting is a perfect match. Hopefully the $149 will pay for itself each month in wise stock choices and sales growth.

Using app

1 day

Total reviews

22

Average rating

4.8

5 / 5 Share

Sept. 25, 2019

The single most important plugin for shopify, these reports are fantastic!The level of detail is fantastic! I highly recommend this plugin, if you are making sales and need to really look at what is selling and how! I love this app worth every penny what it can do with data is amazing

Using app

About 1 year

Total reviews

9

Average rating

3.7

5 / 5 Share

Nov. 2, 2017

Awesome app that allows you to dive deeper in to your sales data! Customer service is fast and always willing to help/answer any questions.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2017

its a great app. The reporting is great. the custom report is awesome... i love it and it makes my job easier

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2017

Dev was very responsive and created two custom reports for me in the first days of my trial. The app really helps fill a gap in Shopify’s basic plan where reports are largely withheld.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

Fantastic app and support. Clement built a custom report for me and made tweaks as I requested. This app. especially comes in handy if you're using the product customizer app. Highly recommended app!

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 6, 2017

Great app and great service. They respond very quickly and will help you out with any questions you have. The interface is super easy to use also.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2017

The app is great, tailor makes what we need. Great support and prompt. Very helpful and good at explaining.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2017

Great app with an amazing support!!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

The most amazing and unbelievably fast customer service of any app we have ever experienced!!! You need better reports. Same as above again :)

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Easy exporting of customer email per product for upsells etc. I couldn't figure out how to do it myself but app developer responded within the hour with the report option created for me in my dashboard. Recently I needed to generate sales tax reports per item for a quarter in 2020 for my state sales tax amended return. Their support created the report for me, and now it's just one link away in my dashboard. They consistently get back and generate the reports you need! If I could rate this 10/5 stars I would

Using app

Over 3 years

Total reviews

13

Average rating

4.5

5 / 5 Share

July 5, 2017

I can't recommend Better Reports enough. The app works perfectly and the customer service is absolutely fantastic. Clement made some customizations to the app to better meet our specific needs so we can generate a very specific report, saving us loads of administrative hours. Thank you!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2017

Just getting started so I will post an update after I have made a few reports, but so far it is great. Downloaded all my stats easily and basic reports are excellent!

Using app

About 15 hours

Total reviews

9

Average rating

4.7

5 / 5 Share

June 13, 2017

Amazing App!!!!!!!!!!! Customer service is on point!!!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2017

Can I rate it 10 stars? This, by far, is one of the most intuitive, robust apps I have every used in Shopify after developing four sites for various clients. While there are dozens of thoughtful, well designed, pre-made reports included, the real beauty of this product is the custom report function. I can't say enough about the flexibility and ease of use. All of the data is there, including original order-level line item data. Creating reports is as simple as drag and drop and you can create a variety of report types including matrix and charts. The customer service is unparalleled and when I identified a need, it was incorporated in the the app by the next day. His email said it had value for all his clients so he was happy to get it done quickly. Now that, is service. If you are concerned about the cost of the app I can tell you from experience it is far more powerful than the custom report function Shopify offers in its $299/mo version...so go for the lower version of Shopify and supplement it with this app...it is worth it! Great job Clement!

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

May 10, 2017

Developer was extremely responsive to questions and open to adding new features. Recommended !

Using app

About 3 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

April 29, 2017

I truly can't say enough good things about Clement and his team. Not only were they extremely responsive and helpful, but they took our honest feedback and even incorporated our request into their app. This is outstanding. We requested a feature and just a few days later, they added it. Truly incredible support and friendly service. True professionals that care about customer service. I firmly recommend BetterReports as it has now become an essential part of our daily workflow and reporting system. Thank you!

Using app

11 days

Total reviews

17

Average rating

5.0