All reviews

Rating Breakdown

  • 5
    96% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2025

Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

Ciara once again has been so helpful with all my questions navigating the many tools of Better Reports. thank you!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2025

Store

Pantree

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Fast support quick turnaround!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 13, 2025

Great app, great help from support!

Store

CRDBAG

Using app

16 days

Total reviews

8

Average rating

4.5

5 / 5 Share

March 11, 2025

Wonderful Customer Service!!!!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2025

I love better reports! The custom reporting is super intuitive, and the help team has been incredibly responsive and fast in adding unique fields. Ciara has been so helpful and kind. I now use BetterReports for two of the business I manage, and I will be recommending BetterReports to anyone using Shopify as the back end.

Store

Araks

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

We have written Better Reports several times for help with various reports. They are fast, and right on the mark. I highly recommend them!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

I would absolutely recommend this app! The customer service is amazing. If you don't see the report you are looking for, reach out to them and they will either walk you through on how to generate it or they will create it for you.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

We operate our online cake sales through Shopify. The standard Shopify reports have very limited value for us because customers pay now for a cake that will be made in the future. We have one online store but two physical locations. Shopify assured me that reports by pickup location and reports by pickup date vs. order date are not possible. I tried a few reporting apps, and Better Reports exceeded all my expectations. Claudia created reports I thought were impossible. Every wild reporting request I threw at Claudia, she delivered faster than I could come up with more. She quickly identified issues and solutions, making the process seamless. Better Reports assists to utilize the Shopify data for production lists, delivery lists ,accounting entries, management reports, and much more. Absolutely 5 stars for customer service and an excellent, stable, and flexible product!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Fantastic app and support. I had a custom report I wanted to generate and I asked support. Claudia replied that she created the report for me. This report will save me about 4-5 hours of work a month. Highly recommend this app.

Using app

About 23 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

Feb. 28, 2025

Very quick knowledgeable service. Ciara was able to very quickly make a report exactly how I was picturing. I highly recommend this app!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Great app that fills the gap where Shopify don't deliver. We use it for all the tax reports to get "Sales by shipping country".

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Better Reports is super helpful in pulling customized reports which may be difficult to pull from just regular Shopify analytics!

Store

ESSXNYC

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

This is by far the best reporting app out there! And don’t even get me started on the customer service—Keanna is amazing. She guided me through the entire process of creating and scheduling the report, making everything so much easier. Truly outstanding service!

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 21, 2025

The app is a bit hard to use, but it's totally my ignorance and lack of time to learn. Your team is great. Gets me what I need every time!

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 19, 2025

useful app and great customer support

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Amazing customer support. Fast responses and super detailed reports. This app has saved me a lot of time and effort :) Strongly reccomend

Using app

About 1 month

Total reviews

3

Average rating

5.0