All reviews

Rating Breakdown

  • 5
    96% (1,089 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

April 8, 2024

Amazing capability, quick response from customer service helping to setup custom reports. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

It doesn't do EVERYTHING we would like it to do due to limitations Shopify puts on their access, however their support team is super helpful and has helped us improve many of our reports!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 27, 2024

This app is gold and support is nothing less than incredible! They’ve helped me with custom reports that have made all the difference. If you have another reporting app, uninstall it and only use this !!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 27, 2024

This app is a great help for our reporting - simple to use and it allows you to get as granular as needed. Quickly and easily generate reports on demand - or schedule and send regular reports to other departments of you business. On the couple of occasions I have needed help - their support staff have been swift to respond (& very helpful) Highly recommended

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

I can't say enough good things about Better Reports, especially the support available. My Shopify e-comm has been established for a number of years, but I recently switched my POS to Shopify as well, and have a broader set of reporting needs. The support team has been so kind--and quick--in helping me pull data I need. Very much worth the monthly app fee.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2024

amazing app! wonderful service!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

It is a great option for customizable data reporting and manipulation. Better Reports gives me full control and view of my data. Their customizable report options allow me to track and analyze performance in the way that best suits my individual business needs, and they have excellent customer service to help me identify how to set up new measurements.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

Very useful. Simplified my life and saved me hours of work. Would be useful to add the option to classify data by years (now I could only do months). Thanks for creating this app!

Using app

4 days

Total reviews

15

Average rating

5.0

5 / 5 Share

March 22, 2024

Better Reports has been extremely helpful in understanding my store data where Shopify Reports is lacking. Also, I can't say enough about their customer support. They are prompt to respond and very helpful to build reports that I didn't even think were possible. Better Reports has helped me understand my store data better than ever before.

Using app

5 days

Total reviews

4

Average rating

4.5

5 / 5 Share

March 22, 2024

This App, has been the best and most positive experience in the last six months! The response time is amazing and the customer service I am so grateful for!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Been using BR for four years and I rely on it to run some critical aspects of my production and logistics, so much so that I have not had to create a bespoke solution for many workflows since I installed it. Support and customisation are always a fast and friendly experience. Could not recommend higher, and have put a few other Shopify stores onto this product. Well done BR team!

Store

CoW NSW

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Great app! Very helpful for swift reporting

Store

EBY

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2024

Better Reports has really helped us generate the exact reports we need for our small business, and have been subscribed for a year+ and satisfied with what we get for the price. The support has been beyond excellent, going further than expected for us recently, and we were extremely happy and impressed with the customer service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Great reporting platform, the team at Better Reports are always willing to help with any further inquiries.

Store

Faded

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

We've been looking for a good Shopify reporting app, we have looked in to a few options and weren't happy with them. We finally found Better Reports, and it's amazing! A ton of flexibility, you just have to think of a report and it can be done in Better Reports! Also, customer service is amazing, they have helped us with setting up custom reports, creating custom measures and dimensions. They are very helpful and dedicated. Thank you Better Reports!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

The app is amazing, does exactly what I need. The support is also amazing!

Store

STOCKED

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

Both Keanna and Rishika were very helpful. They were able to create the exact report I needed in a very timely manner.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Great customer support!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Carry all Shopify data you need to analyse with easy customisation of metrics and their Support Team is great when it's not easy - you can throw almost any curve ball at them. Sure, visualisations could be nicer and integrations to more data sources would be golden but hey, for the day to day data crunching

Using app

Almost 2 years

Total reviews

16

Average rating

4.8

5 / 5 Share

March 13, 2024

This app is great for getting the reports we need! The support team is amazing and super responsive!

Using app

About 1 month

Total reviews

1

Average rating

5.0