BigBuy ‑ Dropshipping carriers

May 15, 2026

This is a scam and fraud, be honest if you go bankrupt and don't take our money for nothing. This is a scam and fraud — I do not recommend it to anyone. First of all, after paying for the full package, it turns out that out of the advertised 400,000 products, only a handful are actually active and in stock. Secondly, after paying a large amount for the Amazon integration, none of their products are transferred properly — everything appears as inactive. So what exactly was the huge upfront payment for? Thirdly, once customers start buying and you pay BigBuy with your own money, it turns out the products are not available, and for three weeks now nothing has been delivered to Amazon customers. Because of this, my Amazon account status dropped from “healthy” to “critical.” Fourthly, when requesting a refund of the funds remaining in the BigBuy account, they are unable to return the money or transfer it back — it has already been three weeks. Additionally, with another partner company, after paying a large fee for Kaufland integration, there are serious issues with product mix-ups — customers order one TV and receive a completely different one. When contacting support, BigBuy does not respond properly and claims it is not their problem, even when the issue is caused by their own integration — which you pay for. This is a scam. I strongly advise everyone to report them to the authorities and avoid creating any new e-shops through them.

May 3, 2026

BigBuy is 100% a SCAM. 99% of their products are out of stock and the ones in stock have 1 or 2 in stock. And when i placed an order i waited for more than 23 days, and the order was never even dispatched. I have been reporting this company to Shopify for 4 years and shopify has done nothing about it. shopify openly accepts SCAMMERS on their app store. A company with a 1.1 star rating shouldnt be able to pack garbage, never mind run a dropshipping app on Shopify. Shopify WAKE UP!!!

April 18, 2026

Monatsgebühren viel zu hoch. Einkaufspreise teilweise über den Preisen , wie die Produkte auf verschiedenen Verkaufskanälen zum Verkauf angeboten werden. Ausserdem ein Riesenkatalog , wo aber die meisten "interessanten" Artikel entweder garnicht auf Lager sind , oder nur in sehr geringen Stückmengen. Und manche Hersteller wie Adidas sind gesperrt und können über Shopify überhaupt nicht gelistet werden , weil Adidas das angeblich nicht möchte. Alles in allem verlorene Zeit und falsch investiertes Geld

Feb. 26, 2026

nul impossible de utiliser sans un abonnement superieur de 33$ il faut le double en plus dans le site il ya presque plus rien comme produit tout est en rupture. vraiment arnaque votre systéme de faire payé les vendeurs chere. pour avoir rien...

Feb. 26, 2026

Lo peor!!! Menudos ladrones, te hacen pagar antes por todo y luego no te funciona>>> BAD BAD BAD BAD

Jan. 8, 2026

the worst service that can only be found. orders can be collected about 4 days. Support just terrible they just ignore or say that is not available, but on the site they have. In no case do not cooperate with them only waste money and customers

Dec. 17, 2025

This is the most Horrible service i ever had in my life i think this company need to be closed and sued ... I am almost 1 year with this service and yet the MIP sinchronization is not working half of the products on the shop is showing as excluded the margins are not correct showing price on my shop much higher than i set it up i constantly need to fix everything manually ... Sorry but i payed for automation service not for manual work ... Customer service gives the AI generated replies ... and never solve the problem the CDON connector which cost me 1000 euros per year never was activated becouse i was not approved with a CDON market place application is still pending and customer service there is not responsive .. How the company can sell the marketplace connectors for this price knowing that the applications can be not approved ????? its a crime to sell something like this without informing the person that the marketplace approval is not guaranteed ... . the Market place can reject your application so what u paid money for???? its impossible to use the connector without the Marketplace approval and the Big Buy does it and charging thousands of Euros for that ....i think this is a CRIME all this people need to go to gail . I Requested for FULL refund and i will take a Legal actions against this company .

Nov. 19, 2025

Terrible app. Don't waste your money or your nerves.

Oct. 7, 2025

Worst app out there. Stay away and save yourself the trouble of even trying to figure it out. Just read the other reviews. I pray for this company to go out of business. It´s absolutley terrible. Support is awful an you can only talk to a bot. The categories doesnt work in Shopify, and they will import over 300 categories with 0 products in them. If you try to delete them, they will appear in your store the next day. Dont even think about changing anything on the products, the changes will be undone the next day. Biggest waste of my time.

Sept. 19, 2025

Exceptionally bad company. We've been waiting for a refund on a canceled test order for three weeks and despite multiple interactions with so-called customer service and ditto promises to make amends, the funds have yet to be returned. Advice: don't do business with BigBuy.

June 12, 2025

Buon pomeriggio, dopo l’ennesimo problema riscontrato mi vedo costretta a scrivere qui vista la TOTALE ASSENZA DI ASSISTENZA E LA TOTALE MANCANZA DI PROFESSIONALITA' ho un ticket aperto da quasi una settimana e nessuna risoluzione!!! Inoltre avete chiuso anche il canale telefonico!!! PRETENDO risposte chiare su: Trasmissione ordini automatica e funzionamento reale Gestione della “Shop Location” Tempistiche di invio del tracking Motivo della mancata assistenza Alla luce dei costi sostenuti per abbonamento, app e connettore, pretendo un supporto immediato e soluzioni concrete. Il mio shop è fermo a causa vostra. In attesa urgente di riscontro.

June 2, 2025

Der Connector funktioniert nicht so wie er ursprünglich sollte. Auch wird dieser nicht mehr überarbeitet.

May 19, 2025

Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems. You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free. There own webpage is slow and buggy, very annoying to use. Not user friendly. Do not recomend!!!

May 9, 2025

No serious supplier. A stock level of average 16%, 84% OUT OF STOCK for months now. No communication, only vague promises that they are working on a new system. This is absolutely not a serious partner to work with on a dropping shipping basis. We had to stop all our marketing efforts because of their lack of supply. So no sales anymore from our side. We are looking for another supplier. Would be good when Shopify request better performance from BigBuy. Roland Verhagen CEO FLAYNEshop

April 19, 2025

Bigbuy est une arnaque ! Ne travaillez pas avec eux ! C'est pas une entreprise sérieuse ! MODIF: Et une reponse qui ne reponds absolument pas ! Ca prouve que l'humain a été remplacé par l'IA...

March 12, 2025

If you are considering BigBuy - DON'T. 688170 is my ID. All the positive reviews seems to be from people who are new and it looks like they asked them for reviews. After working for a almost a year with BigBuy and if you are reading this review note the following. 1) their prices are sometimes HIGHER than those of official retailers (we focus on niche perfume and skincare) 2) it's very hard to compete against other retailers and make money, for some orders we actually lost money. 3) BECAUSE of BigBuy's INSANE shipping policy, in many cases if you are ordering 2+ items, they will charge you TWICE for the shipping, which is alwasy 10 - 15 EURO (crazy price for Europe) and you lose money. as your margin is low and you are not able to cover their shipping with it. 4) Shipping is crazy slow, two weeks at least to Greece or other countries that are not close to central Europe. 5) when something happens during the shipping BigBuy will not help you in any way — you are on your own. 6) in general all their backend is not perfect, and there are a lot of small things you have to figure out. 7) be prepared to write all descriptions and find images for your products -- their images in many cases are very bad, they provide only a single image, sometimes (very often) there is a mismatch between name/description/product. 8) Also if your order is going to Spain they will charge you VAT anyway which is 21%. Now what they are doing is -- they are not updating their catalogs properly, customer orders something, they were silent in my case for 1 week, the customer was inquiring about their order, as nothing was happening. Then turns out they don't have the product. Today they silently issued a refund for one of the orders, not stating anything about the order. We are getting 1 star reviews and getting very frustrated customers. The service is horrible. We are looking for alternatives. Just know this before you start with bigbuy. \

Feb. 18, 2025

I can not connect my store without upgrading the plan, even tho i followed all the guides they have, even videoguides. Nothing works.

Jan. 14, 2025

-1, is what i give for BigBuy, they are rubbish, the syncing is not an easy process, the updating is a very long process, when you send them emails, they either take 3+ days to respond or don't respond at all, and when they do eventually respond, it is for an unrelated issue. Yet, they have no issue taking money from your wallet, without any resolution to the problems affecting your inventory. Don't use them. update 14/01/2025. Bigbuy policy 3 to 5 working days for a refund, yet i'm still waiting. Is Bigbuy a scam ??

Oct. 15, 2024

Very bad customer service, not punctual staff, high prices and very very bad Multi-Channel Integration Platform.I'm waiting three weeks for someone to help me, but until today no one has helped me, I even called BigBuy customer service, but still no answer

Sept. 30, 2024

I bought 4 webshops with the hope that… I bought 4 webshops with the hope that integration with Shopify would be easy and that I would get support and help.. It has now been over 9 months and BigBuy's support is the absolute worst I have ever dealt with and they have refused to help and instead send some stupid training video that must have been for the previous version of what it looked like on BigBuy's platform because it has absolutely not been of any help as none of the information is correct!!! It is not only shameful, but I feel robbed as I have paid a lot of money for several webshops without being able to get started, and when I have asked for a refund on the last three occasions, they have completely refused to answer me!!!