All reviews

Rating Breakdown

  • 5
    73% (19 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (6 ratings)

Reviews with Text

  • 96% (25)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2026

Store

A2Z

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

bitLogin has been awesome. The team is super helpful, and the app gives us the best social login experience we’ve had on Shopify. It really made our website easier for customers to use.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Outerbloom. We truly appreciate your trust after about three years of using the app. We are glad to hear that bitLogin has provided a smooth and reliable social login experience on Shopify and helped make your website easier for customers to use. Consistent performance and responsive human support are priorities for us, and it means a lot to know this has been reflected in your experience. Thank you for continuing to partner with bitbybit.

5 / 5 Share

Dec. 10, 2025

We ran into a problem with our social login setup, but the team quickly gave us everything we needed to fix it. They even checked in the next day to make sure things were working fine. Amazing support, and bitLogin has been running perfectly for us. Thank you bitbybit :)

Store

FAVO

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, FAVO. We truly appreciate your trust after more than three years of using the app. We are glad our team could quickly support you in resolving the social login setup and follow up the next day to ensure everything was running properly. This level of responsiveness and care is the standard we aim to maintain for every customer. Thank you for continuing to rely on bitbybit as a long term partner.

5 / 5 Share

Aug. 29, 2025

Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊

5 / 5 Share

Aug. 29, 2025

Great app, the customer service also very helpful and fast responding.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇

1 / 5 Share

Aug. 23, 2025

Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time. please be aware while installing the app.

Store

Zevar

Using app

12 days

Total reviews

5

Average rating

2.2

Developer Reply

Thank you for sharing your feedback, Zevar. We are sorry for the frustration this situation caused and understand how concerning billing issues can be. Our team has already reached out to you multiple times to explain the charge and to help review your account in detail. We are committed to resolving this transparently and fairly, especially when expectations do not align with technical limitations or plan status. Billing is system generated based on installation and active plan status, not on sign in volume. However, when there is confusion, our support team always steps in to review and assist on a case by case basis. We take concerns like this seriously and encourage anyone with similar questions to contact our support team directly, as these matters are handled by real people and addressed responsibly.

5 / 5 Share

June 16, 2025

Helpful Customer service.

Store

Levivre

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Levivre. We’re happy to hear our customer service team has been able to support you well. It’s just as important to us that the app continues to bring value in managing your customer interactions and helping your business run smoothly.

1 / 5 Share

May 27, 2025

I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad

Using app

6 months

Total reviews

10

Average rating

3.7

Developer Reply

Thank you for sharing your experience, Eleven Oasis. We are truly sorry for the frustration this caused and understand how disruptive login and redirection issues can be for a live store. Our team has been actively following up to connect with you and help resolve this. This is not the experience we aim to provide, and issues like this are usually related to specific login or theme configurations, which we are always ready to review and assist with directly. We remain available and committed to helping ensure everything is properly addressed. Thank you for taking the time to share your feedback.

1 / 5 Share

May 23, 2025

It doesnt work consistently. login issue needs to be fixed.

Using app

8 days

Total reviews

3

Average rating

1.0

Developer Reply

Thank you for sharing your feedback, Sahar Persian Plate. We are sorry to hear about the inconsistency you experienced, especially with login functionality. Our team has been actively following up to connect with you and help review this issue, as login behavior can be affected by specific store or theme configurations. This is not the experience we aim to provide, and we are committed to resolving it properly. We appreciate you raising this concern and remain available to assist until everything works as expected.

5 / 5 Share

March 16, 2025

Great app with continuous improvements, including new features like OTP login. The customer service is also excellent

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for using bitLogin😊 We’re glad to hear you’re enjoying the app and the OTP login feature. We appreciate your feedback and feel free to reach out anytime if you need help! :)

1 / 5 Share

Feb. 10, 2025

why can i use this app?

Store

OUPES

Using app

24 minutes

Total reviews

6

Average rating

4.2

Developer Reply

Hi OUPES, we're sorry for the inconvenience. Our team has already reached out to assist you. Please let us know how we can improve, we truly value your feedback :)

5 / 5 Share

Nov. 18, 2024

App is great, coming up with new more nice features such as OTP login. Customer service is nice as well. Took time to guide us with the steps over a virtual meeting and walk us through.

Using app

About 13 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the wonderful review. We are glad to hear that you are enjoying the app and the new features like OTP login. It is great to know our team was able to support you through a virtual meeting and guide you step by step. We truly appreciate your trust and look forward to continuing to support TechsDeck.

1 / 5 Share

Oct. 10, 2024

I paid to use the standard plan but it didn't update, it was deducted from the invoice but I don't have access to the plan, and no one helps me on WhatsApp or anywhere, incompetent company

Using app

21 days

Total reviews

7

Average rating

4.4

Developer Reply

We are sorry to hear about this experience, Shop Mundo Digital. Billing and plan access issues are understandably frustrating, especially when they interrupt your work. Our team has already reviewed this case and has been trying to reach you to help resolve the plan update and clarify the invoice deduction. We have been reaching out to assist, but have not heard back so far. This is not the experience we aim to provide, and situations like this are handled with priority once we are able to connect directly. Plan access updates can sometimes be delayed due to platform synchronization, but our support team is fully equipped to fix this and ensure everything is aligned correctly. We remain ready to assist and are committed to resolving this fairly and transparently as soon as we are in touch.

5 / 5 Share

Aug. 13, 2024

BitLogin simplifies customer logins on Shopify by allowing users to sign in with popular social accounts like Facebook and Google. It’s easy to set up, customizable, and enhances the shopping experience by reducing barriers to entry.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2024

Excellent App to give quick access to new customers to your business from a very customizable and colorful interface, users can register in your business by logging in from their favorite social networks, recommended.

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you, Rochan Shop. We’re glad to hear that bitLogin’s customizable interface and social login options have made it easier for new customers to access your business. We truly appreciate your recommendation and look forward to continuing to support your growth.

5 / 5 Share

June 27, 2024

This is exactly what we needed! The setup was straight forward for all of the services.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, Dermeleve®. We’re glad to hear that bitLogin was exactly what you were looking for and that the setup across services was straightforward. We look forward to continuing to support your business with seamless login solutions.

5 / 5 Share

June 14, 2024

I've tried my hands on 8-9 of the top social login apps before, which have a lot of installs and reviews in Shopify, but they are not as good, straightforward, clean and aptly priced as this, to be honest. They also back their product up with 5-10 min resolutions to any set-up requests or bug fixes without any reservations. That's truly awesome.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Devranj Designs. We’re delighted to hear that bitLogin stands out for its simplicity, fair pricing, and responsive support. Knowing that our quick resolutions have made your setup smoother motivates us to keep raising the bar. We look forward to supporting your growth with the app.

5 / 5 Share

June 4, 2024

Excellent, it has everything I need and more. Installation went smoothly. Once I set up my google OAuth I had problems with the captcha but turning off the one I had enabled in shopify on the login pages solved it and it works great.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

I contacted your side via WhatsApp but haven't received a response yet. Could you provide me with another method of contact?

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you so much for your review 😊 We apologize if you haven't received a response from us yet. Please contact us again by providing your store name or your Shopify store URL. We will prioritize your request immediately. You can reach us via WhatsApp or email at [email protected]. Have a wonderful day! Thank you.

5 / 5 Share

March 23, 2024

Clean looking design and great customer service.

Store

Oddprod

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Oddprod. We’re happy to hear you value the clean design and that our customer service has been helpful. We look forward to continuing to support your business with bitLogin.