All reviews

Rating Breakdown

  • 5
    67% (14 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (6 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2025

Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊

5 / 5 Share

Aug. 29, 2025

Great app, the customer service also very helpful and fast responding.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇

1 / 5 Share

Aug. 23, 2025

Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time. please be aware while installing the app.

Store

Zevar

Using app

12 days

Total reviews

5

Average rating

2.2

Developer Reply

Hi Zevar, we’re very sorry for the frustration this situation has caused. We completely understand how upsetting unexpected charges can be. Our team wants to make this right and review your billing right away. Please contact us at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you directly and ensure everything is resolved quickly 🙁

5 / 5 Share

June 16, 2025

Helpful Customer service.

Store

Levivre

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Levivre. We’re happy to hear our customer service team has been able to support you well. It’s just as important to us that the app continues to bring value in managing your customer interactions and helping your business run smoothly.

1 / 5 Share

May 27, 2025

I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad

Using app

6 months

Total reviews

10

Average rating

3.7

Developer Reply

Hi, Eleven Oasis, we're sorry for the inconvenience🙏 our team has already reached out to your email to assist you. Please let us know how we can improve, we truly value your feedback🙏

1 / 5 Share

May 23, 2025

It doesnt work consistently. login issue needs to be fixed.

Using app

8 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi Sahar, thank you for your feedback. We’re sorry you ran into login issues. Our team is already checking to make sure everything runs smoothly. Please reach us at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you directly and resolve this quickly. We appreciate your patience and will work to improve your experience.

5 / 5 Share

March 16, 2025

Great app with continuous improvements, including new features like OTP login. The customer service is also excellent

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for using bitLogin😊 We’re glad to hear you’re enjoying the app and the OTP login feature. We appreciate your feedback and feel free to reach out anytime if you need help! :)

1 / 5 Share

Feb. 10, 2025

why can i use this app?

Store

OUPES

Using app

24 minutes

Total reviews

6

Average rating

4.2

Developer Reply

Hi OUPES, we're sorry for the inconvenience. Our team has already reached out to assist you. Please let us know how we can improve, we truly value your feedback :)

5 / 5 Share

Oct. 11, 2024

The support is excellent, although sometimes the response can be a bit slow. However, all issues were resolved effectively. For Indonesian speakers, communication is especially smooth and easy. Thank you

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Kecipir Organik. We’re glad to know that our support team has been able to resolve your issues effectively and that communication has been smooth in Indonesian. We also appreciate your feedback on response times and will continue working to improve our speed while maintaining quality assistance.

1 / 5 Share

Oct. 10, 2024

I paid to use the standard plan but it didn't update, it was deducted from the invoice but I don't have access to the plan, and no one helps me on WhatsApp or anywhere, incompetent company

Using app

21 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi Shop Mundo Digital, we sincerely apologize for the frustration caused. We understand how important it is to have immediate access after upgrading. Sometimes there may be a delay in syncing the plan on Shopify’s side. Please contact us at [email protected] or WhatsApp +62 815 1423 1000 so we can review your invoice and activate your plan right away. We truly value your trust and will prioritize resolving this for you.

5 / 5 Share

June 29, 2024

Excellent App to give quick access to new customers to your business from a very customizable and colorful interface, users can register in your business by logging in from their favorite social networks, recommended.

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you, Rochan Shop. We’re glad to hear that bitLogin’s customizable interface and social login options have made it easier for new customers to access your business. We truly appreciate your recommendation and look forward to continuing to support your growth.

5 / 5 Share

June 27, 2024

This is exactly what we needed! The setup was straight forward for all of the services.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, Dermeleve®. We’re glad to hear that bitLogin was exactly what you were looking for and that the setup across services was straightforward. We look forward to continuing to support your business with seamless login solutions.

5 / 5 Share

June 14, 2024

I've tried my hands on 8-9 of the top social login apps before, which have a lot of installs and reviews in Shopify, but they are not as good, straightforward, clean and aptly priced as this, to be honest. They also back their product up with 5-10 min resolutions to any set-up requests or bug fixes without any reservations. That's truly awesome.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Devranj Designs. We’re delighted to hear that bitLogin stands out for its simplicity, fair pricing, and responsive support. Knowing that our quick resolutions have made your setup smoother motivates us to keep raising the bar. We look forward to supporting your growth with the app.

5 / 5 Share

May 29, 2024

I contacted your side via WhatsApp but haven't received a response yet. Could you provide me with another method of contact?

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you so much for your review 😊 We apologize if you haven't received a response from us yet. Please contact us again by providing your store name or your Shopify store URL. We will prioritize your request immediately. You can reach us via WhatsApp or email at [email protected]. Have a wonderful day! Thank you.

5 / 5 Share

March 23, 2024

Clean looking design and great customer service.

Store

Oddprod

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Oddprod. We’re happy to hear you value the clean design and that our customer service has been helpful. We look forward to continuing to support your business with bitLogin.

4 / 5 Share

March 6, 2024

Please tell me if it is possible to use your application together with Hydrogen?

Store

My Store

Using app

Less than a minute

Developer Reply

Hi, yes our app works with Hydrogen. Please contact us if you are having issue setting it up and we would be glad to help :)

5 / 5 Share

Dec. 14, 2023

Good app. Fair pricing. Very fast customer support when I needed it. The only small negative so far is that for existing customers who have registered with an username and password, they will not be able to use the social login as they will get an incorrect password error when trying to login.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, HouseOfGifts.ro. We’re glad you find the app reliable, fairly priced, and backed by responsive support. We also appreciate your note on the login experience — this issue has already been addressed, so existing customers can now use social login without any errors. Your feedback helps us improve quickly, and we’re happy to have solved it for you.

1 / 5 Share

Nov. 15, 2023

Customer service is almost non-existent. no response to queries even on a paid plan.

Using app

6 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi Crazy Mosquitoes, we’re very sorry you felt unattended. That’s not the experience we want for our customers, especially on a paid plan. Please reach us directly at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you promptly. We appreciate your patience and will make sure your queries are addressed quickly moving forward.

5 / 5 Share

July 22, 2023

Best app on Shopify for Social login on your store. It works, it's fast and the UX is top notch. I also had a problem with the plugin, sometimes wasn't working anymore and I have contacted the Support team via WhatsApp. In 2 hours maximum everything was up again, they have remotely connected and fixed the issue. Really recommend BitbyBit apps for developing further your Store.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Special Stages. We’re glad to hear that bitLogin has delivered fast performance and a smooth user experience for your store. It’s also great to know our support team could resolve your issue quickly and get you back on track. We truly appreciate your recommendation and look forward to helping your store grow further.

5 / 5 Share

May 24, 2023

This is a super easy to use app. It meets all my needs and the support team is always there to help!

Using app

12 days

Total reviews

18

Average rating

4.7

Developer Reply

Thank you, San Saru. We’re pleased to know bitLogin has been easy to use and meets your needs. It’s also great to hear that our support team has been able to assist whenever needed. We’re excited to keep supporting your success with the app.