B: WhatsApp Chat, Abandon Cart

Feb. 16, 2026

Beware of these thieves! I had an absolutely terrible experience with BiteSpeed. They automatically debited money from my bank account without proper authorization, and when I reached out to them, they gave me nothing but false promises. They completely avoid taking responsibility for anything they claim they offer. Their "AI" services? Non-existent. I was sold on the idea of cutting-edge technology, but there was nothing delivered at all. I asked for a refund and, after months of follow-ups, they gave me a partial refund—hardly what I was promised. The whole process was frustrating, time-consuming, and they seem to have no interest in supporting their customers once they've signed you up. No one responds after the onboarding phase, and it's clear they just want your money. Save yourself the hassle and avoid these scammers at all costs!

Feb. 13, 2026

HORRIBLE PEOPLE _ HORRIBLE PRODUCT! Thieves of the first order, take money money then misrepresent funds when you chase and chase and chase to take your own money back! BEWARE>>>>DO NOT WORK WITH THIS COMPANY!!!! I never give negative feedback ever....but these people have literally push me to the wall

Feb. 12, 2026

Our onboarding experience with Bitespeed was genuinely smooth from start to finish. The platform is easy to navigate and brings customer communication and follow-ups together in a way that actually feels organized instead of overwhelming. The support during setup really stood out — things were explained clearly, questions were answered quickly, and we always felt guided rather than left to figure it out ourselves. Overall, a great experience and a tool that makes staying connected with customers much more manageable day to day.

Feb. 5, 2026

I was initially sceptical, but BiteSpeed kept offering to help without any pressure. After frustrations with other tools, I gave BiteSpeed a chance. Their team’s WhatsApp collaboration and support stood out. In just a few weeks, we saw a positive return, far better than with other tools we tried. We’ve now upgraded, thanks to Sharmi and the team. If you want to get more from your Shopify store, I’d definitely recommend BiteSpeed.

Feb. 4, 2026

Platform is good but the service is not. The team only focuses on onboarding new brands and once it is done they don't care even about the setups. Please be aware if you are using WhatsApp API service for the first time Bitespeed is not for you. Very painful service!!

Jan. 27, 2026

Great experience - would highly recommend. Special thanks to Aaryaman Kollara for smooth onboarding experience

Jan. 23, 2026

Great product. Extremely poor support. Deadlines are never met — everything is delayed with no clear communication. The account manager keeps changing, so there’s zero continuity or ownership. No one takes responsibility, no one proactively guides you, and getting a response itself feels like a task. The product may be good , but if you can’t use it properly because there’s no support, guidance, or accountability, it becomes useless. After repeated follow-ups and escalating to multiple people, nothing changes.

Jan. 20, 2026

Scamming people. Beware!

Jan. 9, 2026

We stopped using Bitespeed within just 15 days due to terrible service and complete lack of communication. We opted for a higher-tier plan that included a dedicated account manager, but despite multiple follow-ups over more than 10 days, no account manager was ever assigned. This was clearly communicated to their team, and even our POC was aware of the issue. After informing them multiple times that we had stopped using the product, we are still receiving invoices every month. On top of that, different people from their team keep calling, and every time we have to explain the same story again—yet no action is taken. There is no ownership, no coordination between teams, and no respect for customers’ time or money. This has been one of the worst SaaS experiences we’ve had. Would strongly advise businesses to think twice before opting for Bitespeed, especially their higher plans.

Jan. 1, 2026

Hello Team Bitespeed, I own a perfume brand and applied for a demo three times but received no response. I also installed the Shopify app, but no onboarding call was scheduled. I tried calling the support numbers (switched off) and contacted chat support, which redirected me to WhatsApp, but there was still no response. Kindly look into this and let me know the next steps at the earliest. Regards, Chirag Adonn

Dec. 31, 2025

Cannot install or connect without manual intervention or setup. There has no response via Chat or WhatsApp for the onboarding for over a week. I ended installing another App

Dec. 23, 2025

The Bitespeed team is genuinely helpful and easy to work with. They listen carefully, explain things clearly, and guide you step by step without rushing. Support is detailed and practical, which makes implementation smooth even if you’re not very technical. Solid experience overall.

Dec. 17, 2025

Bitespeed has been a great addition to our marketing stack. The platform is extremely easy to use, with a clean and intuitive interface, exactly what you need when things are moving fast. We were especially impressed by their newly introduced AI calling feature. As early adopters, we’ve already seen strong conversion results. Further Support/ Onboarding team deserves a special mention, quick, responsive, and genuinely invested in helping you set things up the right way. A special shoutout to Kaushambhi, who has been an incredible onboarding manager and made the entire process seamless. Overall, we’re very happy with Bitespeed and would highly recommend it to fast-growing brands.

Dec. 17, 2025

Dec. 15, 2025

We received a prompt resolution from the team. Really appreciate the great support and quick assistance from Harshvardhan and the team. Thank you!

Dec. 4, 2025

Bitespeed is great! It’s very simple to use, you could learn most things in a few hours. The team is great, Eshanshi and Manav are super duper helpful and very patient.

Dec. 2, 2025

We have been using Bitespeed for a while now, and our experience has been consistently excellent. Their broadcasts and automated journeys help us re-engage customers effectively and have contributed to strong revenue growth for our brand. A special appreciation to Eshanshi, who has been extremely supportive throughout — from creating the right flows to optimizing our campaigns. Her guidance has made the entire process smooth and result-driven. If you’re looking for a platform that truly helps in reactivation and customer engagement, Bitespeed is definitely worth choosing.

Nov. 21, 2025

The best application so far for WhatsApp marketing and AI calling. Been with them since a month only and it's been a delight working with them specially with our Account manager Ms. Eshanshi Tyagi for her support throughout from onboarding to revenue generation, without a doubt the best provider in the industry.

Nov. 18, 2025

great usecase , was helped by eshanshi very professionaly

Nov. 17, 2025

The app is good and has been performing well for us, the support is very prompt which makes it easier whenever there's a problem.