Blanka Makeup Beauty Cosmetics
Dropship private-label beauty & skincare with your logo added
Rating
4.5
feedback
109
chart
#3,295
All reviews
Review RSS Feed
Jan. 29, 2026
Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck. Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation. Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense. Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund! ============================ EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution): Andie from Blanka 4:52 PM (1 hour ago) to me How are you doing? After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can. The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services. Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions Regards,
Hi @DermaCrest LLC, We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how critical timely fulfillment is for your business and regret the impact this situation has had on your orders and inventory. Please know that our management team is actively handling this matter, and we appreciate your patience as we work to resolve this issue. - BLANKA Team
Jan. 26, 2026
What a scam asking to pay a fee just for changing the logo. I tried an initial logo (just playing around), and then I went for change it and I had to pay $149 for that. It's like paying a fee for changing the profile picture on your instagram. They did not make the logo, nor they started placing it onto the products, so why asking the users to pay that ridiculous fee. When you initially set the logo, they do notify you that if you want to change it in the future you'll have to pay, but pay for what exactly.
Hello @BloomVibe! Thank you for sharing your feedback—we understand how frustrating this can feel, and we appreciate the opportunity to clarify. We always offer free logo changes before any products are published or inventory is ordered. If you’ve uploaded a logo but have not yet published products or placed an inventory order, you’re welcome to change your logo as many times as you like at no cost. The logo fee only applies after products are published or inventory is ordered, as changing a logo at that stage requires updates across product files, production workflows, and quality checks. This is why the fee is disclosed during the initial logo setup, so there are no surprises later on. We truly value your business and want to ensure the process is transparent and fair, please don’t hesitate to reach out to us at [email protected]. We’ll also follow up with you directly to ensure everything is resolved smoothly. -BLANKA Team
Jan. 17, 2026
I have pending orders from 7 weeks ago that have not been fufilled. I have had to cancel and refund all orders I have had since December 3rd 2025. When I have reached out I am just told they are experiencing delays from the holiday but its January 17th, 2026. Its unprofessional and inexcusable.
@Sugar Love TM! We value your feedback and sincerely apologize for the delay with your order and truly appreciate your patience. Typically, our shipping process runs smoothly, but recent temporary factors—such as the holiday rush, higher order volumes, and our warehouse transition to the U.S.—caused this delay. If you’re still experiencing any issues, please don’t hesitate to reach out to us at [email protected]. We’ll also follow up with you directly to ensure everything is resolved smoothly. - BLANKA Team
Jan. 7, 2026
Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across.
@Urban Bushgoddess! Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience. Providing responsive support and a high-quality product catalog is something we take great pride in, so it’s wonderful to hear that it’s making a difference for you. We’re grateful to be your partner and look forward to continuing to support your success! - BLANKA Team
Dec. 29, 2025
Working hard with this great team to launch my new Beauty Brand! I chose Blanka for one specific reason, ease of use and a great catalog. If you are like me, organically growing a brand with a drop ship Manufacturer, and need a great Company that can adapt to your business needs, check out Blanka! They have all the features you need to scale at your own pace! Thank you Blanka!
@The Beauty Concierge! Thank you so much for your kind words and for trusting Blanka as you launch your new beauty brand! We’re truly excited to be part of your journey and to support your growth every step of the way. It means a lot to hear that our platform and catalog are helping make the process smoother for you. We’re fully committed to continuing to adapt and evolve with your business as you scale. Wishing you great success, and thank you again for choosing Blanka! - BLANKA Team
Nov. 5, 2025
Installed the app today on brand new shopify store and it doesn’t work. Trying to publish to store, blanka gives a success message saying the product has been published but the spinner keeps rotating for a minute before giving up. All other non-blanka apps work perfectly fine with my store. Also, no support available after 6 pm and night, I have to wait until tomorrow morning Canada time for them to wake up and look into this issue. Very very disappointed!
Oct. 29, 2025
This app is so amazing, Andie was so helpful. He went right ahead and did what I ask. I'm so thankful that I found this app...trust you want be disappointed. Thanks Andie and staff.
Thank you so much for your feedback! 🌟 We’re thrilled to hear you had such a great experience with Andie and our team. Your support truly means a lot to us, and we’re so happy that Blanka has been helpful to you. 💛
Sept. 30, 2025
Thank you so much for your review! If you need anything, feel free to let us know!
Sept. 21, 2025
Very responsive to technical questions and exceptional customer service. Will continue to do business with the team at Blanka as I know they will handle any issues that come up quickly.
Thank you so much for your kind words! We’re thrilled to hear our team’s responsiveness and customer service stood out to you. Knowing that you feel confident in our ability to handle any issues quickly means the world to us. We truly appreciate your continued trust and look forward to supporting your business for many years to come.
Sept. 6, 2025
Everyone on the team that has helped me (Patrick, John, Andie, Mae) have been super accommodating, helpful and informative with all of my questions throughout the entire process. Great products and amazing customer service. 5 stars!
Thank you so much for your amazing review! 💄✨ We’re so proud of our team, and it’s wonderful to know you’re loving both our products and our service. Thanks for the 5 stars and for choosing Blanka!
Aug. 14, 2025
Andie has been so helpful! The products are top notch quality. The packaging is lovely and the service provided by Andie have been 5 star! Thanks a million!
Thank you for your feedback! 💄✨ We’re happy to hear you’re loving the quality of our products and packaging, and that Andie’s support has been 5-star. Thanks a million for choosing Blanka!
Aug. 12, 2025
Andie at Blanka went above and beyond the call of duty to ensure a time sensitive order I required for travel to Dubai was delivered to me ... he held my hand through the entire process - what a champion!
Thank you for your feedback! We’re proud to have such a dedicated teammate and thrilled he could make your experience seamless. Thank you for trusting Blanka! 💄✨
Aug. 8, 2025
its a great way to start your own Beauty Brand and the People who Work there are always really nice :)
Thank you for your feedback! 💕 It's good to know that you’re enjoying your experience starting your own beauty brand with us. 🌸 We’re excited to keep supporting you on your journey! Do not hesitate to reach out if you need anything!
Aug. 2, 2025
Scammers, charged the entire money for subscriptions for whole year instead of monthly basis.
July 9, 2025
Hands down to the best customer service and Mae! I’m following Blanka since the beginning and they always had the best service. Doesn’t matter if u are currently using a Membership or not. And they are improving so much! It gets easier and easier for me to sell in Europe with all the regulations. Still need to do a few things on my own regarding safety sheets but blanka is handled already a huge amount. And I really need to point out that they also stand for quality! If there is for any reason (what basically can happen cause we’re all human) some mistakes or problem with the products they act fast to fix that! Can’t wait to see what’s next! :)
Thank you so much for your amazing feedback! It's wonderful to hear how long you've been following Blanka and that your experience continues to be positive. We’re glad the platform is helping make your business smoother, especially with European regulations, and we truly appreciate your recognition of the team’s dedication to service and quality. Your trust and continued support mean a lot to us. We’re excited to keep improving and growing alongside you. Can’t wait to show you what’s coming next!
July 9, 2025
Exceptional service.Very helpful team.
Thank you for choosing Blanka! We're glad to hear you've had an exceptional experience. The team is always here to support you whenever you need it.
July 9, 2025
I just had my first contact with Blanka support and I'm really happy with the experience. As someone completely new to the platform, I had a lot of questions about how things work. "Mae" was especially helpful—very patient, clear, and made sure I got everything sorted out. Patrick was great too. Overall, really appreciate the excellent support and the friendly team. Thanks for making it easy to get started!
Thank you for sharing your experience! 💕 We’re delighted to hear your first interaction with our support team went so smoothly. We’re excited to have you on board and are always here if you need anything along the way. Welcome to Blanka! 🌸
June 30, 2025
Mae has truly made this process amazing. Very willing to help and follow up. Made this a great experience
Thank you for your kind feedback! We're so glad to hear that your experience has been a great one and that the support you received made the process smooth and enjoyable. We're always here to help and support you as you grow your business!