Blanka Makeup Beauty Cosmetics
Blanka Private Label Beauty
Rating
4.9
feedback
283
chart
#734
All reviews
Rating Breakdown
Aug. 19, 2023
I have to give KUDOS to the wonderful, very patient, hold-my-hand customer service received on multiple occasions from John. It didn't matter what the issue was I was constantly being reminded to take my time and reassured we would get through it, and until we did stayed by my side for almost 2 hours one day. I usually try to figure things out on my own and never bother customer service, but I was completely at ease, and any questions I had, no matter how silly I thought it was, didn't feel awkward asking. Not only was advice given, but articles regarding the topic were immediately on my screen for reference. It was like my mind was being read, and the path of our conversation was not foreign. I appreciate the kindness and care shown to me when I'm entering a new chapter I've always wanted to write and without John I would be so lost. So THANKYOU John!
Thank you so much for the wonderful review! It really touches us and makes us want to just be better and keep on improving our service. We hope to continue working with you for the long run and please know that you can always count on us! We appreciate you for choosing and trusting our service!
Aug. 14, 2023
So far my experience has been awesome! Their representative John replied to an email I sent concerning product mock up’s and whether I sent the correct format of my logo. It unraveled issues with my logo itself but John was very patient in explaining why and what colors and formats would be printable. I ended up having to edit gradient colors etc in my logo but he absolutely went above and beyond to make sure I was comfortable with my visualization on the website and that I completely understood the process & dos/donts in terms of what’s printable. He was concerned about what I wanted and found a balance between what is acceptable. Honestly it made me even more comfortable using Blanka for my custom products and I haven’t even gotten my samples yet!
We're so happy to know that and we really appreciate you for sharing your experience with us. We highly value you as our merchant so we always do our best to make sure that everything is well. Thank you for choosing Blanka!
Aug. 7, 2023
I have been wanting to start my own make up and skin care line for a long time !! Then I found blanka!! i was a little nervous at first ! like would i be responded to quickly, would i get help if i needed it ? and so many other questions! But I have had great help and been responded to almost immediately even on a holiday!!! like 5-10 minuets and they stay on with you till all your questions are answered! Thanks John for all your help!!!!! you are a gem!!
Thanks for the feedback. We're so happy to have you with us and we greatly value your trust in our service. Rest assured that we'll always do our best to make your experience amazing! Thank you for choosing Blanka!
July 31, 2023
Patrick and the customer service team from Blanka are extremely helpful! They have been able to answer all my questions and I am extremely happy.
We're glad you're happy with our service! We always aim to provide you with excellent support and you can rest assured that we'll always do our best for you. Thank you for choosing Blanka!
July 23, 2023
I just have to rave about my experience with Blanka! As a drop shipper of their skincare products, I can't speak highly enough about the quality of their items and their stellar customer service. The products are thoughtfully formulated with clean ingredients and always ship and arrive looking beautiful. The prices are so reasonable too, allowing me to make a good profit while still providing great value to my own customers. But what really stands out is the top-notch customer service, especially from their agent John. He is so friendly, responsive, and knowledgeable about all of Blanka's products. Whenever I had a question or needed help with an order, John was right there with a speedy reply and solution. His dedication to helping me succeed as a drop shipper is really appreciated. With amazing products and customer service like Blanka provides, it's no wonder my drop shipping business is thriving! A big 5 stars for this fantastic manufacturer and for John's outstanding support. I'm so glad I chose to partner with them and highly recommend Blanka to other drop shippers!
It makes us so happy to have the privilege of reading such a wonderful feedback about our service. We're so glad to have you with us and we're looking forward to working with you towards achieving more success! Thank you so much for choosing Blanka!
July 16, 2023
John did a great job with customer service, thank you! He guided me through how tos and troubleshooting.
You're very much welcome! Thank you for your feedback. We greatly appreciate it. Don't hesitate to reach back anytime cause we're always happy to help you!
July 4, 2023
Easy-to-use. Responsive support. Quick setup. Affordable products. Variety of products. Good and helpful customer service.
We greatly appreciate your feedback. Don't hesitate to reach back to us at [email protected] anytime! We're always here to help and support you. Thank you for choosing Blanka!
June 27, 2023
Thank you Patrick and Lee, the most important thing to success in our partnership is customer support and you have proven that you are the best in your field.
You're very much welcome! We know the importance of providing excellent customer support so you can always count on us to do our best for you. Thank you for choosing Blanka!
June 27, 2023
My experience so far has been great. Patrick has been super helpful! I'm excited to see what more Blanka and I can do together!
Super exciting to have you on board with us. We're always here to help you whenever you need us. We appreciate you for trusting our service!
June 27, 2023
The customer service is superp on blanka , When going into this type of a business good comunication is such a key factor , And john at blanka really came through and made everything clear for me to take the next step ! Really Pumped !
Store
My Store
Using app
4 months
We're also super pumped to be working with an amazing person like you and we look forward to helping you achieve your goals with you. Thank you for choosing Blanka!
June 24, 2023
Great customer service. John was very helpful and answered all my questions. Very patient and took the time to explain the answers to all my questions!!!
We're always happy to do whatever we can to help you and answer all your questions. Our customer support team is very patient and helpful indeed! We look forward to working with you. Thank you for choosing Blanka!
June 18, 2023
From beginning to end, this setup was seamless. Support was not only great but superb! It feels like I have a dedicated, in-house team of support specialists to help me with literally everything when I need. John, who never fails to communicate in clear and concise manner always makes the process as easy as pie! Thank you John for always responding in such a timely and friendly manner!
Using app
2 months
Total reviews
1
Average rating
5.0
Our team is dedicated to always giving you excellent and efficient service because we greatly value you as our customer. It's part of our mission to do our best to help you succeed! Thank you for choosing Blanka!
June 8, 2023
Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!
Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!
June 6, 2023
I just want to give John a shout out on how helpful he was! I am new to this and he has made this such a wonderful easy experience!! Thank you Thank you Thank you!! Now on to sell!!!
Making your experience easy and seamless is part of our service! You're always welcome and we look forward to helping you build your brand so you can reach your goals. Thank you for trusting Blanka!
May 29, 2023
Blanka's Yasi and John have been fantastic to deal with. Their expertise, support, and guidance have all made a significant difference in my encounter with Blanka. Yasi's attention to detail and experience were extremely valuable, while John's helpful approach and excellent problem-solving skills were really valuable. I appreciate their hard work and certainly recommend Blanka's services. Thank you for your continuous support and knowledge.
Your recommendation is valuable to us and your appreciation is very much taken into heart. It really makes us feel good to be able to work with you and help you in achieving your goals so don't hesitate to reach back to us anytime you need help. Thank you for choosing Blanka!
May 27, 2023
The support team is extremely helpful! John has been an incredible help. They are very attentive to your needs and walk you through the process.
It's our pleasure to be able to support and help you towards success. You're always welcome so don't hesitate to reach out to us at [email protected] anytime! Thank you for choosing Blanka!
May 24, 2023
John and Breck are amazing. I am so thrilled with working with them, they are not only over the top helpful, but they got my design perfect on the products, were able to help me streamline the process and they are an absolute pleasure. I had looked at other companies and I really loved their professional style packaging and especially their excellent service. Thank you so much. I also upgraded to the VIP program today.
We're happy to hear that you're pleased with our service so far! We appreciate your time with us and we'll always be here when you need us.
May 18, 2023
Super supportive and responsive team! They always help me with whatever I need! The whole team has been fabulous!
We are happy to have gotten started with your business! Please don't hesitate to reach out at anytime at [email protected] and we will be there for you, anytime.
May 17, 2023
I feel like Blanka and us go way back even further than the last 6 months since we launched. We've gone through a ton of internal transition from approach, to external partners, and focus. The one thing that has stayed constant is the truly VIP service we get from Beck and the entire company. I've had a chance to meet on several occasions with Kaylee and hear her vision and passion for her company first hand which makes this such as great partnership. As much as Blanka wants to see us grow we have the same level of passion to see Kaylee, Blanka, and her entire team grow and reach their aspirations. Even when we went through some rough external situations, Beck and the Blanka team reassured me they could assist and they did. They are extremely responsive, thoughtful, and always seek to provide education and insight. They have been extremely open to feedback and have always listened to my concerns, no matter how petty at times, with an open mind towards seeking a solution. We are truly happy with everything thus far and are excited about the future!
We are incredibly lucky to have you with us here at Blanka. Our partnership has been rewarding and we always look forward to assisting you with anything your business needs. Always know that we are here for you every step of the way!
May 15, 2023
If I could give this team 10 stars, I would. I was having trouble creating my logo in the correct format, and John and his designers are going above and beyond to help me get it done right. I really want to sell these products with my brand on them. They understood my every concern and are working diligently to help me resolve this issue. Their support is top-notch. Never encountered a support team like this. Plus, I don't think John ever sleeps. 9 times out of 10 when I reached out to him, he quickly got back to me no matter the time. I wish my other apps had support like this. Keep up the good work!
Thank you so much for the feedback! We greatly appreciate it as it really helps us know the things that we're doing right. We're really happy to be able to provide you with our best and rest assured we'll keep it up!