All reviews

Rating Breakdown

  • 5
    94% (265 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

June 18, 2023

From beginning to end, this setup was seamless. Support was not only great but superb! It feels like I have a dedicated, in-house team of support specialists to help me with literally everything when I need. John, who never fails to communicate in clear and concise manner always makes the process as easy as pie! Thank you John for always responding in such a timely and friendly manner!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Our team is dedicated to always giving you excellent and efficient service because we greatly value you as our customer. It's part of our mission to do our best to help you succeed! Thank you for choosing Blanka!

5 / 5 Share

June 8, 2023

Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!

5 / 5 Share

June 6, 2023

I just want to give John a shout out on how helpful he was! I am new to this and he has made this such a wonderful easy experience!! Thank you Thank you Thank you!! Now on to sell!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Making your experience easy and seamless is part of our service! You're always welcome and we look forward to helping you build your brand so you can reach your goals. Thank you for trusting Blanka!

5 / 5 Share

May 29, 2023

Blanka's Yasi and John have been fantastic to deal with. Their expertise, support, and guidance have all made a significant difference in my encounter with Blanka. Yasi's attention to detail and experience were extremely valuable, while John's helpful approach and excellent problem-solving skills were really valuable. I appreciate their hard work and certainly recommend Blanka's services. Thank you for your continuous support and knowledge.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Your recommendation is valuable to us and your appreciation is very much taken into heart. It really makes us feel good to be able to work with you and help you in achieving your goals so don't hesitate to reach back to us anytime you need help. Thank you for choosing Blanka!

5 / 5 Share

May 27, 2023

The support team is extremely helpful! John has been an incredible help. They are very attentive to your needs and walk you through the process.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's our pleasure to be able to support and help you towards success. You're always welcome so don't hesitate to reach out to us at [email protected] anytime! Thank you for choosing Blanka!

5 / 5 Share

May 24, 2023

John and Breck are amazing. I am so thrilled with working with them, they are not only over the top helpful, but they got my design perfect on the products, were able to help me streamline the process and they are an absolute pleasure. I had looked at other companies and I really loved their professional style packaging and especially their excellent service. Thank you so much. I also upgraded to the VIP program today.

Using app

Over 1 year

Total reviews

3

Average rating

2.7

Developer Reply

We're happy to hear that you're pleased with our service so far! We appreciate your time with us and we'll always be here when you need us.

5 / 5 Share

May 18, 2023

Super supportive and responsive team! They always help me with whatever I need! The whole team has been fabulous!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to have gotten started with your business! Please don't hesitate to reach out at anytime at [email protected] and we will be there for you, anytime.

5 / 5 Share

May 17, 2023

I feel like Blanka and us go way back even further than the last 6 months since we launched. We've gone through a ton of internal transition from approach, to external partners, and focus. The one thing that has stayed constant is the truly VIP service we get from Beck and the entire company. I've had a chance to meet on several occasions with Kaylee and hear her vision and passion for her company first hand which makes this such as great partnership. As much as Blanka wants to see us grow we have the same level of passion to see Kaylee, Blanka, and her entire team grow and reach their aspirations. Even when we went through some rough external situations, Beck and the Blanka team reassured me they could assist and they did. They are extremely responsive, thoughtful, and always seek to provide education and insight. They have been extremely open to feedback and have always listened to my concerns, no matter how petty at times, with an open mind towards seeking a solution. We are truly happy with everything thus far and are excited about the future!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We are incredibly lucky to have you with us here at Blanka. Our partnership has been rewarding and we always look forward to assisting you with anything your business needs. Always know that we are here for you every step of the way!

5 / 5 Share

May 15, 2023

If I could give this team 10 stars, I would. I was having trouble creating my logo in the correct format, and John and his designers are going above and beyond to help me get it done right. I really want to sell these products with my brand on them. They understood my every concern and are working diligently to help me resolve this issue. Their support is top-notch. Never encountered a support team like this. Plus, I don't think John ever sleeps. 9 times out of 10 when I reached out to him, he quickly got back to me no matter the time. I wish my other apps had support like this. Keep up the good work!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We greatly appreciate it as it really helps us know the things that we're doing right. We're really happy to be able to provide you with our best and rest assured we'll keep it up!

3 / 5 Share

May 11, 2023

I just signed up recently but haven't launched my store yet. Here are the things I really like so far: 1. Customer service is literally 20 stars (thanks John!) 2. I love the idea of the brand plate for consistent, professional quality logo printing 3. Every product can be branded, as well as individual product boxes 4. Monthly app fee is reasonably priced 5. 3-5 business day North American shipping Here are the things I think they could improve on: 1. 5-9 business day printing time is too long. Higher paid tiers should receive priority service 2. Color options are very limited for many products 3. Many makeup items are made in China. Their website is misleading in that regard (it says the products are made in North America). You don't even know unless they send you a 'product info list' 4. They don't have individual color swatches. They keep discontinuing colors so swatch photos are inaccurate as a result (they only have color swatches shown on an arm). I was told their design team is too busy to make updates to photos 5. There's no way to import all color options as a single listing. So every single color is a separate listing 6. They don't have a list of color undertones and to put a color finding quiz on your website is $199 US

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the detailed review! We greatly appreciate it as your feedback is very important to us and we do take them very seriously. Rest assured that all points are noted and will definitely be improved on as we continue to grow and upgrade our services. We look forward to working with you and we hope to be with you as you witness how we make things even better for you. Thank you for choosing Blanka!

5 / 5 Share

June 27, 2023

I'm so glad I found Blanka! They helped me with everything that I wanted so far and I am so happy to build my vegan makeup brand with them! Yasi was so helpful about the whole process which I really appreciate. I ordered some products and I can really say that they look and feel amazing!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you found us too and we're happy to be of assistance to you in building your vegan brand with us. You're always welcome to reach out to us when you need help. Thank you for choosing Blanka!

5 / 5 Share

May 10, 2023

We received our first shipment from Blanka yesterday and we are so delighted to see such beautifully made skin care products! We are looking toward a great collaboration ahead. Special thanks to Becky and other colleagues over at Blanka for exceeding our expectations.

Store

HYNZ

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you love the skin care products so far! We strive to do our best with each and every interaction and order. Please feel free to reach out to us anytime and we'll be happy to help.

5 / 5 Share

May 2, 2023

The Staff is very friendly and efficient. The products are high quality and and very professional looking as far as packaging.

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy you were satisfied with the products you received! Thank you for sharing your feedback here and we're looking forward to working with you towards achieving your goals. We appreciate you for choosing Blanka!

5 / 5 Share

May 2, 2023

John is incredible! The best!!! Just amazing. So helpful, kind and friendly and always ready with an answer!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you had an amazing experience and we hope to continue providing you with a smooth service all throughout. We appreciate you working with us!

5 / 5 Share

May 1, 2023

Amazing and fast customer service. Best company i have worked with yet! I will continue working with them for a LONG time

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your feedback! We're so happy to know we're the best company you've worked with and we look forward to working with you for a long time too. Thank you for choosing Blanka!

1 / 5 Share

April 30, 2023

poor experience, the customer support doesn't respond. The Dashboard is also not that easy to use.....

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

We're so sorry to hear about your experience but thank you for letting us know! Upon investigation, it looks like you reached back to our support team during off hours but we can see that our customer service was able to assist you with your prior requests and they are currently waiting to hear back from you again. Our sincerest apologies for any inconvenience we may have caused and rest assured we will do our best to further improve our services. We thank you for your kind understanding and we hope to make things better! Please don't hesitate to reach out to us at [email protected] and we'll gladly help with any requests you may have.

5 / 5 Share

April 26, 2023

The products Blanka provide are amazing, i just got my first inventory order and the print is really beyond my expectations. Communication is very good, they respond in time and are able to respond to your requests at any time and do the best for you, especially Beck, she is amazing and very friendly, such a good person! I see that they are very willing to help you grow your brand, I would suggest you to use Blanka as your supplier and print!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

I would definitely recommend this app. They always answer your questions in a timely manner. They are even patient with creating your brand label. My sample products arrived within the timeframe given.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending Blanka! We are always happy to answer your questions and we're happy to help you anytime you need assistance. We greatly appreciate working with you!

5 / 5 Share

April 18, 2023

Thank you Beck for all your help. Honestly, this app is worth it just for the customer service alone. Great products as well

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

We're so excited for you to build your brand with Blanka! Feel free to reach out to us anytime.

5 / 5 Share

April 6, 2023

Looking for an amazing lineup and great customer service? Look no further!! John EXCELLS above what I expect from app support. Replies within minutes and always leaves me feeling appreciated. Products are 5 stars from all my customers. Way to go Lee you've built an amazing company

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

This amazing company was built for you and everyone else who trusts our product/service. Thank you so much for your feedback. We greatly appreciate you for choosing Blanka. As always, we're here for you anytime you need help and assistance!