All reviews

Rating Breakdown

  • 5
    94% (265 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2023

John was a gem when I had my first questions with Blanka. He made it really easy for me to start and I couldn't ask for better help. Thanks John!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

You're always more than welcome and we're happy to be of service! Thank you for choosing Blanka!

5 / 5 Share

Sept. 7, 2023

Patrick has really been very helpful in answering all of my questions. The products look very professional and elegant. Patrick provided great customer service and helped me with my logo. The products are very high quality.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We are always happy to help in any way we can because we want to do our best to help you succeed. Don't hesitate to reach back to us at [email protected] anytime!

5 / 5 Share

Sept. 7, 2023

I had a great experience with John, who helped me resolve an issue. He was polite, attentive, and efficient. He listened to my concerns and offered a satisfactory solution. He also followed up with me to make sure everything was okay. I appreciate his professionalism and customer service skills. John is an asset to the company and I would recommend him to anyone who needs assistance.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! We're happy your experience has been great. Rest assured we'll keep it up because we value you as our customer. Thank you for choosing Blanka!

5 / 5 Share

Sept. 3, 2023

John is very professional and I can tell he really took the time to understand my problems. He did not rush, but instead made sure to fully satisfy our requests. Thank you for your help!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Your satisfaction and experience is important to us. You're always welcome to reach back to us and we're always happy to help you. Thanks for using Blanka!

5 / 5 Share

Sept. 1, 2023

they have the best customer support team. they provide really personalized support and get back to your queries really fast. Choosing blanka turned out to be a great decision.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Our customer support team genuinely cares about all our merchants so they always do their best to provide the best support possible. We're looking forward to working with you. Thanks for choosing Blanka!

5 / 5 Share

Aug. 28, 2023

Blanka are amazing, so far I have used the Anti Aging cream and body butter which Iove. I find the support at Blanka really good as they are available to help immediately with any questions, especially John who has been very prompt, efficient and informative :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're always happy to help you and you can rest assured that we'll always do our best to make sure that your experience with us is always satisfactory. Thank you so much for using and trusting our service!

5 / 5 Share

Aug. 26, 2023

They have been awesome to work with! Really enjoying partnering with Blanka. The app is easy to use and very user friendly!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that and we're happy you're enjoying our partnership! We also do love working with you so thanks for using Blanka!

5 / 5 Share

Dec. 21, 2023

This app is so amazing, Patrick was so helpful. He went right ahead and did what I ask. I'm so thankful that I found this app...trust you want be disappointed. Thanks Patrick and staff.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

You're always welcome and we are happy to help you all the time! We value your trust so please know that you can always count on us. Thank you for choosing Blanka!

5 / 5 Share

Aug. 19, 2023

I have to give KUDOS to the wonderful, very patient, hold-my-hand customer service received on multiple occasions from John. It didn't matter what the issue was I was constantly being reminded to take my time and reassured we would get through it, and until we did stayed by my side for almost 2 hours one day. I usually try to figure things out on my own and never bother customer service, but I was completely at ease, and any questions I had, no matter how silly I thought it was, didn't feel awkward asking. Not only was advice given, but articles regarding the topic were immediately on my screen for reference. It was like my mind was being read, and the path of our conversation was not foreign. I appreciate the kindness and care shown to me when I'm entering a new chapter I've always wanted to write and without John I would be so lost. So THANKYOU John!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It really touches us and makes us want to just be better and keep on improving our service. We hope to continue working with you for the long run and please know that you can always count on us! We appreciate you for choosing and trusting our service!

5 / 5 Share

Aug. 14, 2023

So far my experience has been awesome! Their representative John replied to an email I sent concerning product mock up’s and whether I sent the correct format of my logo. It unraveled issues with my logo itself but John was very patient in explaining why and what colors and formats would be printable. I ended up having to edit gradient colors etc in my logo but he absolutely went above and beyond to make sure I was comfortable with my visualization on the website and that I completely understood the process & dos/donts in terms of what’s printable. He was concerned about what I wanted and found a balance between what is acceptable. Honestly it made me even more comfortable using Blanka for my custom products and I haven’t even gotten my samples yet!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to know that and we really appreciate you for sharing your experience with us. We highly value you as our merchant so we always do our best to make sure that everything is well. Thank you for choosing Blanka!

5 / 5 Share

Aug. 7, 2023

I have been wanting to start my own make up and skin care line for a long time !! Then I found blanka!! i was a little nervous at first ! like would i be responded to quickly, would i get help if i needed it ? and so many other questions! But I have had great help and been responded to almost immediately even on a holiday!!! like 5-10 minuets and they stay on with you till all your questions are answered! Thanks John for all your help!!!!! you are a gem!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback. We're so happy to have you with us and we greatly value your trust in our service. Rest assured that we'll always do our best to make your experience amazing! Thank you for choosing Blanka!

5 / 5 Share

July 31, 2023

Patrick and the customer service team from Blanka are extremely helpful! They have been able to answer all my questions and I am extremely happy.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you're happy with our service! We always aim to provide you with excellent support and you can rest assured that we'll always do our best for you. Thank you for choosing Blanka!

5 / 5 Share

July 23, 2023

I just have to rave about my experience with Blanka! As a drop shipper of their skincare products, I can't speak highly enough about the quality of their items and their stellar customer service. The products are thoughtfully formulated with clean ingredients and always ship and arrive looking beautiful. The prices are so reasonable too, allowing me to make a good profit while still providing great value to my own customers. But what really stands out is the top-notch customer service, especially from their agent John. He is so friendly, responsive, and knowledgeable about all of Blanka's products. Whenever I had a question or needed help with an order, John was right there with a speedy reply and solution. His dedication to helping me succeed as a drop shipper is really appreciated. With amazing products and customer service like Blanka provides, it's no wonder my drop shipping business is thriving! A big 5 stars for this fantastic manufacturer and for John's outstanding support. I'm so glad I chose to partner with them and highly recommend Blanka to other drop shippers!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

It makes us so happy to have the privilege of reading such a wonderful feedback about our service. We're so glad to have you with us and we're looking forward to working with you towards achieving more success! Thank you so much for choosing Blanka!

5 / 5 Share

July 16, 2023

John did a great job with customer service, thank you! He guided me through how tos and troubleshooting.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You're very much welcome! Thank you for your feedback. We greatly appreciate it. Don't hesitate to reach back anytime cause we're always happy to help you!

5 / 5 Share

July 4, 2023

Easy-to-use. Responsive support. Quick setup. Affordable products. Variety of products. Good and helpful customer service.

Store

NailMUA

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your feedback. Don't hesitate to reach back to us at [email protected] anytime! We're always here to help and support you. Thank you for choosing Blanka!

4 / 5 Share

June 29, 2023

I am in the process of launching my store. Their customer service is excellent. All representatives are very responsive! Thank you Beck, Yasi, John, and Patrick for consistently following up with me very quickly and answering all of my questions. Positives 1. Their customer service is outstanding. 2. The products look great online. I've ordered my first set of products and I'm looking forward to receiving them. 3. They have a really nice selection of products. In terms of improvement: 1. Shorten the time required to print the products. Customers expect their orders quickly. So far, it has been a very good experience working with this company. I am looking forward to continued collaboration.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're always happy to help you and you'd be glad to know that we're already working on improving our print times which is why we've moved to a bigger warehouse and we're currently hiring more people in that department to get things going even faster cause we know how important it is to get orders out the door as quickly as possible - without compromising quality of course! We greatly appreciate you and thank you for trusting Blanka!

5 / 5 Share

June 27, 2023

Thank you Patrick and Lee, the most important thing to success in our partnership is customer support and you have proven that you are the best in your field.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

You're very much welcome! We know the importance of providing excellent customer support so you can always count on us to do our best for you. Thank you for choosing Blanka!

5 / 5 Share

June 27, 2023

My experience so far has been great. Patrick has been super helpful! I'm excited to see what more Blanka and I can do together!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Super exciting to have you on board with us. We're always here to help you whenever you need us. We appreciate you for trusting our service!

5 / 5 Share

June 27, 2023

The customer service is superp on blanka , When going into this type of a business good comunication is such a key factor , And john at blanka really came through and made everything clear for me to take the next step ! Really Pumped !

Store

My Store

Using app

4 months

Developer Reply

We're also super pumped to be working with an amazing person like you and we look forward to helping you achieve your goals with you. Thank you for choosing Blanka!

5 / 5 Share

June 24, 2023

Great customer service. John was very helpful and answered all my questions. Very patient and took the time to explain the answers to all my questions!!!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We're always happy to do whatever we can to help you and answer all your questions. Our customer support team is very patient and helpful indeed! We look forward to working with you. Thank you for choosing Blanka!