All reviews

Rating Breakdown

  • 5
    94% (266 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2023

I highly recommend Blanka. John is extremely knowledgeable and helpful. Blanka is the perfect place to start your own makeup brand.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your recommendation! We're happy you had a great experience with our team. We're always happy to help you and we appreciate you for choosing and recommending Blanka!

5 / 5 Share

Oct. 30, 2023

Blanka and their team are very helpful and knowledgeable in what they do. Would definitely recommend them! Thank you

Store

Natu

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate your recommendation! We're always happy to help you and we look forward to working with you. Thank you for choosing Blanka!

4 / 5 Share

Oct. 29, 2023

Recently started to work with this company. I must see John and Patrick have been very helpful with the process of starting my company. The communication is great. The only issue I have is the process of the products but with time I am sure that will improve.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for the feedback! We love working with you so whatever issues you may be experiencing, we are always ready to resolve and improve it because your experience is important to us. Don't hesitate to reach back to our team anytime you have a concern or question. We're always happy to help you!

5 / 5 Share

Oct. 23, 2023

the customer service is top notch, i have to say Mr.patrick is my go to fix everything and he was there to help step by step. GIVE THE MAN A RAISE! i am fully satisfied with the handling and everything they have done to help me out. Highly recommend

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks a lot for the feedback and recommendation! Our customer service is indeed top notch and they're always happy to help. We appreciate you for choosing Blanka!

4 / 5 Share

Oct. 18, 2023

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a bunch for the rating! We're super excited to keep delivering top-notch service to you. Feel free to reach out to us at [email protected] anytime you need a hand – we're here to help!

5 / 5 Share

Oct. 17, 2023

I didn't test the products yet, but their Customer Support is outstanding, John was very patient and helped me with everything!

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

We're happy you had a great experience with our Customer Support and you can rest assured that we'll always do our best. Also, we hope you can try our products soon so don't hesitate to reach back to us if you need any help or if you have any questions. We are always happy to help!

5 / 5 Share

Oct. 18, 2023

Store

Merlot

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 14, 2023

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the rating! We are looking forward to providing you with excellent service so please don't hesitate to reach out to us at [email protected] if you need anything.

5 / 5 Share

Oct. 12, 2023

TO CONHECENDO AINDA NÃO DÁ PARA AVALIAR

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We'll look forward to working with you so don't hesitate to reach out to us at [email protected] anytime you need help or if you have any questions. We're always happy to help!

5 / 5 Share

Oct. 11, 2023

I'm thrilled with my experience working with Blanka. Their extensive product range, exceptional quality, and excellent customer service have made them my go-to for cosmetics. The team (Patrick) was able to get my shop up and running in no time. I highly recommend Blanka to anyone in search of top-notch cosmetics.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

So excited to work with you and we are looking forward to helping you build your brand! We're happy that you had a great experience with our team too. Our team is always here, ready to assist you. Thank you so much for your recommendation and for choosing Blanka!

5 / 5 Share

Oct. 10, 2023

Absolutely love Blanka staff. Everyone is so helpful and knowledgeable. When I encountered a problem with my store the IT worked diligently and reps im sorry i cant recall their names but they were so patient and stayed communicating with me until my issue was resolved. I am very thankful for the entire staff IT creators all for bringing this service/company to us entrepreneurs allowing us to live our dreams an be owners of our own beauty brands

Store

GLITXY

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

You're very much welcome and we're always happy to help you however we can because we value your experience as well as your business! Thank you for choosing Blanka!

5 / 5 Share

Oct. 3, 2023

My experience at Blanka has been phenomenal! I had needed help with suggestions on my brand plate and Patrick was awesome! Patrick was super-efficient! I am beyond happy with the service I've received so far. Thank you, Patrick! I definitely recommend Blanka.

Store

MaraEu

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending Blanka and we're so glad you're happy with our service! You can be sure that we'll keep it up and always do our best. Don't hesitate to reach back to us anytime!

5 / 5 Share

Oct. 2, 2023

I would definitely recommend Blanka if your starting your own skincare or makeup brand. There are a wide variety of high quality products which can be customized. There are also options for dropshipping or storing your own inventory. The team (Lee and Patrick) at Blanka are excellent and communication is great, there is always someone from the team available to help and support you on your beauty brand journey!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Your recommendation is highly appreciated and we do love working with a wonderful business owner such as yourself! Thank you so much for your feedback about our service. We look forward to continue working with you towards success!

5 / 5 Share

Sept. 30, 2023

Fantastic customer service and support. These guys have gone out of their way to make this an easy process getting everything setup. The products are high quality and we definitely recommend Blanka for your retail site or physical store. Thank you again guys for helping us!

Using app

19 days

Total reviews

3

Average rating

3.7

Developer Reply

We're glad you're happy with the service and support you received so far. Our team is always ready to go above and beyond for you because your experience is important to us! Thank you so much for your feedback and for recommending Blanka. Don't hesitate to reach back to us at [email protected] anytime.

5 / 5 Share

Sept. 20, 2023

I am pleased with the support I have received by the Blanka Makeup. I have not tried their makeup yet but all together as a supplier I have not had an issue yet. I hope they will continue to progress and bring to us more quality, natural and safe products as that is what everyone is looking for.

Store

Amroni

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

100% Agreed and thank you for the feedback! We're quite proud of the quality of our products so we do hope that you can try our products soon too. Of course if you need any help/assistance, you know where to reach us. Thank you for using Blanka!

5 / 5 Share

Sept. 23, 2023

Patrick was so friendly and helpful! Great customer service! Yasi is an amazingly talented graphic designer. She helped me overcome issues with my registered trademark for my brand and my logo looks very professional. John has incredible technical and customer service skills. I had an issue with the integration and he knew just what to do to fix it. These are amazing e-commerce business partners!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the feedback! We always do our best to provide you with Great Service and we're happy to help you anytime you need assistance so don't hesitate to reach back to us at [email protected]. Thank you for choosing Blanka!

5 / 5 Share

Sept. 16, 2023

So far, the experience with this company has been outstanding! Their customer service is great, John and Patrick have really helped me these past few weeks!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're always more than happy to help so please don't hesitate to reach back to us at [email protected] anytime you need help! Thank you for choosing Blanka!

5 / 5 Share

Sept. 15, 2023

John was a great help in all of my questions and made me confident in moving forward. I was somewhat indecisive and was being held back by uncertainness. But John definitely communicated much clarity to me for things to go smoothly.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you had a smooth experience with our support team! Transparency and trust is very important to us so we always make sure to communicate all information clearly and truthfully. Thank you for using Blanka!

5 / 5 Share

Sept. 11, 2023

First, Blanka provides a plethora of information on their website to help you make the best decision for your business. Their pricing is transparent so there are no surprises. I had a few questions which were just simply unique to what I was trying to do and the customer service at Blanka is incredible!! John was extremely helpful today as I was trying to upgrade my account and place another sample order for the men's skincare. He answered my questions and addressed my concerns in a timely manner. Thank you! As for the products - I ordered the women's skincare a few weeks ago and the customers we asked to try the sample products love the formulas. Overall, great products, great service, and the app is user-friendly. There is a little more of an initial payment, like with the brand plate, than we had anticipated but overall, I think we are happy with our decision to use Blanka to launch our skincare line.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You're very much welcome and as you know, we're always happy to help you however we can! Also, we're so happy you loved the products and we are excited to start working with you. Thank you so much for providing us with your feedback! Rest assured that your decision to use and trust our service will be well worth it!

4 / 5 Share

Sept. 11, 2023

I installed the Blanka Beauty App through Shopify and was instantly impressed by their speedy response time in the chat queue. Not only were they quick to answer my questions, but I also made several changes to my logo multiple times and they quickly re-populated the new one for me each time so that I could see the changes immediately. They also encouraged me to be more unique with the customization of my logo since I was using Canva to create it and other sellers on their account had logos similar to the ones I was choosing. I thought this was exceptional customer service on their end, as it protected my brand as well as others from being too monotonous. Though I have just begun my e-commerce journey with Blanka Beauty, so far, their customer support system deserves 4 stars in my opinion. In addition to that, their product line really stands out from other beauty products I researched through the shopify app store. The ability to brand your product line is a huge selling point for me. The only downside I see so far is the cost. You not only have to pay a monthly membership fee for the site starting at $29.00 for only 10 branded products, but you also have to pay for the branding itself starting at $149.00 depending on how many colors your logo has. These fees on top of how much each product costs individually is a bit steep. I am a new e-commerce start up and like myself, I'm sure it's hard for others as well to bite the bullet and pay out so much to get started. Having said that though, I go back again to how beautiful the product line is and it really doesn't compare to anything else out there in the cosmetic line through the Shopify App store (not that I have seen anyway). I look forward to working with them and I will update this post as my journey continues!

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Amazing feedback! We're happy you were satisfied with your overall experience so far and we can't wait to make it even more amazing as we're also looking forward to working with you in achieving your goals! Thank you for choosing Blanka and for trusting our service. Don't hesitate to reach out to us anytime at [email protected].