All reviews

Rating Breakdown

  • 5
    93% (274 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

Nov. 23, 2023

In a very pragmatic way. The blanka platform is user-friendly, the service is always quick and provides answers to all queries. The online chat is super practical and whenever we are lucky enough to be assisted by John we are sure that we will have a solution to whatever our challenge may be. It's much more interesting to work this way.

Store

WAYZZI

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Your feedback is greatly appreciated! It's always our pleasure to be able to provide you with fast and efficient service and we're thankful that you trust our team. Thanks for choosing Blanka!

5 / 5 Share

Nov. 18, 2023

I am just starting out and will put up a new review later but so far Patrick has been a great help to me navigating through the beginning of the process. Great customer support. I love it! ❤️

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Welcome to Blanka! We're happy you had a nice experience with us and loved our service. We can't wait to help you grow your brand! Thanks for using Blanka!

5 / 5 Share

Nov. 15, 2023

Store

Orphic

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the rating! We're glad you're satisfied with our service. Please don't hesitate to reach out to us at [email protected] if you have any concerns or questions.

5 / 5 Share

Nov. 13, 2023

So far the Blanka team has been highly supportive, being very quick with their responses to any questions I have. The products are great, and the support staff John and Patrick have helped me set up my store.

Store

LUNA

Using app

2 months

Total reviews

18

Average rating

4.9

Developer Reply

We're glad we could help! And you can always count on us if you need any assistance with anything. We're always happy to do our best for you. Thanks for choosing Blanka!

5 / 5 Share

Nov. 10, 2023

Blanka and Patrick answered all my questions. Excellent guest service!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We always want to make sure that your concerns are always answered. Don't hesitate to reach back to us again at [email protected] if you have other questions.

5 / 5 Share

Nov. 10, 2023

Prompt, friendly, and helpful!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the feedback! Our aim is to always be helpful and prompt when it comes to providing service so don't hesitate to reach back to us at [email protected] anytime. Thank you!

5 / 5 Share

Nov. 7, 2023

Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!

5 / 5 Share

Nov. 6, 2023

So far I’ve had a great experience working with Blanka! They always respond to my questions and corncerns and are very helpful in explaining everything! Great quality products as well!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback! Our support team is always here and happy to help whenever they can so don't hesitate to reach back to us anytime you need assistance or when you have questions. Thank you for choosing Blanka!

5 / 5 Share

Nov. 5, 2023

It has been a very positive experience working Roth Blanka. I had the pleasure of working with Patrick who was very professional & proficient.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We're happy you've had a very positive experience with us and you can be sure we'll keep it up. Thanks for using our service!

4 / 5 Share

Nov. 5, 2023

Blanka Shopify connection works seamless. Patrick helped me instantly to resolve the issue I was having.

Store

Koop nu

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

We're glad our team was able to help resolve the issue you were having because your experience is very important to us! If you have other concerns or questions, please don't hesitate to reach back to us because we're always happy to help you! Thank you for using Blanka!

5 / 5 Share

Nov. 2, 2023

I'm very grateful that I found Blanka. They have the quickest, one on one customer service! John has been there at every step so far. Being a newbie at all of this, I've gotten the best customer service I think I've ever had anywhere! I think Lee is another one that's helped me a lot. Your not getting bots, you get real people and that's rare these days. I will hopefully succeed at this and work with Blanka for a long time!

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

We are so happy that you found us and we really do love working with you! We're glad your experience was great with our support. We look forward to your success and you can always count on us to do our best to help you however we can. Thank you for choosing Blanka!

5 / 5 Share

Nov. 1, 2023

I highly recommend Blanka. John is extremely knowledgeable and helpful. Blanka is the perfect place to start your own makeup brand.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your recommendation! We're happy you had a great experience with our team. We're always happy to help you and we appreciate you for choosing and recommending Blanka!

5 / 5 Share

Oct. 30, 2023

Blanka and their team are very helpful and knowledgeable in what they do. Would definitely recommend them! Thank you

Store

Natu

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate your recommendation! We're always happy to help you and we look forward to working with you. Thank you for choosing Blanka!

4 / 5 Share

Oct. 29, 2023

Recently started to work with this company. I must see John and Patrick have been very helpful with the process of starting my company. The communication is great. The only issue I have is the process of the products but with time I am sure that will improve.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for the feedback! We love working with you so whatever issues you may be experiencing, we are always ready to resolve and improve it because your experience is important to us. Don't hesitate to reach back to our team anytime you have a concern or question. We're always happy to help you!

5 / 5 Share

Oct. 23, 2023

the customer service is top notch, i have to say Mr.patrick is my go to fix everything and he was there to help step by step. GIVE THE MAN A RAISE! i am fully satisfied with the handling and everything they have done to help me out. Highly recommend

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks a lot for the feedback and recommendation! Our customer service is indeed top notch and they're always happy to help. We appreciate you for choosing Blanka!

4 / 5 Share

Oct. 18, 2023

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a bunch for the rating! We're super excited to keep delivering top-notch service to you. Feel free to reach out to us at [email protected] anytime you need a hand – we're here to help!

5 / 5 Share

Oct. 17, 2023

I didn't test the products yet, but their Customer Support is outstanding, John was very patient and helped me with everything!

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

We're happy you had a great experience with our Customer Support and you can rest assured that we'll always do our best. Also, we hope you can try our products soon so don't hesitate to reach back to us if you need any help or if you have any questions. We are always happy to help!

5 / 5 Share

Oct. 18, 2023

Store

Merlot

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 14, 2023

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the rating! We are looking forward to providing you with excellent service so please don't hesitate to reach out to us at [email protected] if you need anything.

5 / 5 Share

Oct. 12, 2023

TO CONHECENDO AINDA NÃO DÁ PARA AVALIAR

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We'll look forward to working with you so don't hesitate to reach out to us at [email protected] anytime you need help or if you have any questions. We're always happy to help!