Blanka Makeup Beauty Cosmetics
Blanka Private Label Beauty
Rating
4.9
feedback
284
chart
#734
All reviews
Rating Breakdown
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Dec. 10, 2023
I would recommend this company Patrick was amazing
Thank you for the recommendation! We're happy you had an amazing experience with our support. Don't hesitate to reach out again if you need anything cause we're always happy to help!
Dec. 8, 2023
Store
My Store
Using app
24 days
Thank you for the rating and for using Blanka! If you need any help or if you have any concerns, please don't hesitate to reach out to us at [email protected]
Dec. 8, 2023
John!! Is Awesosme!! Love Working With Him!!⭐️⭐️⭐️⭐️⭐️⭐️
We also love working with you. Thank you for being amazing! You already know we're always happy to help you so don't hesitate to reach back to us anytime.
Dec. 6, 2023
Great communication and explanation received from John! Friendly and helpful! Thanks John!
Thank you so much for taking the time to share your positive experience with our support! We're thrilled to hear that you found the communication and explanation by our support to be great. Thanks for using Blanka!
Dec. 5, 2023
hello.. my self vishal from india... i trouble to integration with Spotify store please help me
Hi Vishal - looks like our customer support was already able to help you with connecting your store and publishing products. If you need any further assistance, please don't hesitate to let us know and reach back to us cause we're always happy to help you! Thank you for choosing Blanka!
Dec. 4, 2023
NEFASTA.YO INGRESE A LA APLICACION BLANKA DE FORMA GRATUITA Y A FUERZA QUIEREN COBRARME UN PLAN DE PAGO ¡AL CUAL YO NOOO ME SUSCRIBI JAMAS ¡ ME ARREPIENTO DE HABER UTILIZADO SU APLICACION .YA QUE LE DICEN A UNO QUE ES GRATUITO Y DESPUES YA QUIEREN A FUERZA COBRAR. YO INGRESE GRATUITAMENTE PERO NO ME GUSTO LA FORMA EN QUE SE EXHIBIAN MIS PRODUCTOS Y OBVIAMENTE POR ESO NO CONTRATE NINGUN PLAN DE PAGO.NO RECOMIENDO ESTA APLICACION YA QUE AL FINAL TE QUIEREN COBRAR DE ALGO QUE DESDE UN INICIO YO LO UTILICE SIN SUSCRIBIRME A NINGUN PLAN DE PAGO .
Store
Mi tienda
Using app
22 days
Thank you for the feedback! We are sorry to hear that your experience with us wasn't satisfactory. Firstly, we apologize for any confusion regarding the subscription. Our intention has always been to provide a free option for users, and we apologize if you felt any pressure in choosing a subscription that best fits you. We also do understand that the presentation of your products is crucial, and we value your feedback so we will make sure to make further improvements but we're also happy to help you in listing/publishing products to your store so please don't hesitate to reach out to us about it too. We want you to know that user satisfaction is our priority, and we are committed to addressing this issue. Please contact our customer service to resolve the subscription situation and to provide more details about your concerns. We are here to help and find a solution that satisfies you. We appreciate your feedback as it helps us continually improve our services. We hope to have the opportunity to rectify this situation and we look forward to connecting with you!
Nov. 28, 2023
Wow! I absolutely love Blanka and this app. John has been so helpful when using this platform. it works seemlessly and delivers items to customers with assurance. I really love working with the platform. John always gets back to you in a timely fashion with so much information. Even during the Black Friday period he worked with me and my company closely to make sure we recieved our shipment on time. That made a world of a difference. I'm so excited to work with him and the rest of the team in the future as we continue to scale our brand!!
Thanks a ton for the fantastic review! We're thrilled you love Blanka and our seamless platform. Kudos to our support team for their timely support, especially during Black Friday. Excited to continue scaling your brand together!
Nov. 27, 2023
I am revising my review from 2 stars to 4. I do appreciate that yesterday was Sunday and someone did reach to attempt to resolve my issue. Very nice people to work with. I even received a phone call where I was assisted with my issue and my issue was resolved. And thank you all for assisting me. I can't wait to launch your products. I do however have another small issue which I'm sure will be resolved. I get it technology is iffy & for the most part is out of our hands. If someone is reading this review, please reach out to me tomorrow.
Thank you for the review! We're glad our team could assist you on a Sunday and we appreciate the understanding and patience that you've extended to us. We're committed to ironing out any other kinks and your positive outlook is truly encouraging! One of our support team will reach out to you to sort out any other issues and please feel free to continue utilizing our chat feature. You can also email us at [email protected] and you can be sure we'll be here for you!
Nov. 23, 2023
In the process of setting up my little store with Blanka products and John has been extremely helpful, answering all of my questions and queries. Have received my samples and love them!!
Thanks a ton for the great review! We're thrilled to hear that our support team has been a big help and that you love your Blanka samples. If you ever need more assistance or have questions, don't hesitate to drop us a line at [email protected]. We're here for you!
Nov. 23, 2023
In a very pragmatic way. The blanka platform is user-friendly, the service is always quick and provides answers to all queries. The online chat is super practical and whenever we are lucky enough to be assisted by John we are sure that we will have a solution to whatever our challenge may be. It's much more interesting to work this way.
Your feedback is greatly appreciated! It's always our pleasure to be able to provide you with fast and efficient service and we're thankful that you trust our team. Thanks for choosing Blanka!
Nov. 18, 2023
I am just starting out and will put up a new review later but so far Patrick has been a great help to me navigating through the beginning of the process. Great customer support. I love it! ❤️
Welcome to Blanka! We're happy you had a nice experience with us and loved our service. We can't wait to help you grow your brand! Thanks for using Blanka!
Nov. 15, 2023
Thank you for the rating! We're glad you're satisfied with our service. Please don't hesitate to reach out to us at [email protected] if you have any concerns or questions.
Nov. 13, 2023
So far the Blanka team has been highly supportive, being very quick with their responses to any questions I have. The products are great, and the support staff John and Patrick have helped me set up my store.
We're glad we could help! And you can always count on us if you need any assistance with anything. We're always happy to do our best for you. Thanks for choosing Blanka!
Nov. 10, 2023
Blanka and Patrick answered all my questions. Excellent guest service!
Thank you! We always want to make sure that your concerns are always answered. Don't hesitate to reach back to us again at [email protected] if you have other questions.
Nov. 10, 2023
Prompt, friendly, and helpful!
Appreciate the feedback! Our aim is to always be helpful and prompt when it comes to providing service so don't hesitate to reach back to us at [email protected] anytime. Thank you!
Nov. 7, 2023
Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.
Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!
Nov. 6, 2023
So far I’ve had a great experience working with Blanka! They always respond to my questions and corncerns and are very helpful in explaining everything! Great quality products as well!
We appreciate your feedback! Our support team is always here and happy to help whenever they can so don't hesitate to reach back to us anytime you need assistance or when you have questions. Thank you for choosing Blanka!
Nov. 5, 2023
It has been a very positive experience working Roth Blanka. I had the pleasure of working with Patrick who was very professional & proficient.
Awesome! We're happy you've had a very positive experience with us and you can be sure we'll keep it up. Thanks for using our service!
Nov. 5, 2023
Blanka Shopify connection works seamless. Patrick helped me instantly to resolve the issue I was having.
We're glad our team was able to help resolve the issue you were having because your experience is very important to us! If you have other concerns or questions, please don't hesitate to reach back to us because we're always happy to help you! Thank you for using Blanka!
Nov. 2, 2023
I'm very grateful that I found Blanka. They have the quickest, one on one customer service! John has been there at every step so far. Being a newbie at all of this, I've gotten the best customer service I think I've ever had anywhere! I think Lee is another one that's helped me a lot. Your not getting bots, you get real people and that's rare these days. I will hopefully succeed at this and work with Blanka for a long time!
We are so happy that you found us and we really do love working with you! We're glad your experience was great with our support. We look forward to your success and you can always count on us to do our best to help you however we can. Thank you for choosing Blanka!