Blanka Makeup Beauty Cosmetics
Blanka Private Label Beauty
Rating
4.9
feedback
295
chart
#902
All reviews
Rating Breakdown
Review RSS Feed
March 21, 2024
I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them
Store
My Store
Using app
6 months
Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!
March 21, 2024
Thanks for the rating! Don't hesitate to reach back to us at [email protected] if you need any assistance. We're always happy to help!
March 21, 2024
Fulfillment time is extremely slow. Actually I really dislike leaving a bad review, but it’s frustrating that it takes 6-10 days to get a tracking number. Possibly longer. Other than that we don’t have any complaints. The customers are apparently happy with the quality.
We're really sorry you feel that way but we're glad to know that your customers are happy with the quality of our products. With our print-on-demand option, it really does take more time to fulfill because as you may already know from our previous emails and our FAQ's, dropshipped orders will need to go through our printing queue where we can ensure that your orders/products are branded beautifully with your logo. If you would like faster fulfillment, we highly recommend ordering inventory and storing them at our warehouse, to be used for fulfilling your customer orders orders. That way, we can ship out your orders within 1-2 business days only and you can receive tracking the moment they ship out. If you need further information/clarification about it, please don't hesitate to reach back to us at [email protected] and we'll gladly assist you! Thank you for choosing Blanka!
March 20, 2024
Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)
You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!
March 18, 2024
Besides having great products, customer service is really the best. Mae was very kind and prompt helping us with the right solution for the issue we had. Every time we contact Customer Service with questions we get prompt help. And that is very much appreciated. It makes us feel we are not on our own, but we have a great team ready to help. Thank you so much for that.
You are certainly not on your own and you can absolutely count on us to help you in whichever way we can because we want you to succeed! Thank you for trusting our service!
March 18, 2024
My name is caterina and I really appreciate the support I am getting from blanka cosemetics. I really appreciate it. Thank you Regards Catering ferrarelli
Store
My Store
Using app
About 2 months
Thank you for the feedback and appreciation! We're happy to always give our best and support you however we can. Thank you for choosing Blanka!
March 4, 2024
Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!
Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!
March 1, 2024
Thank you for rating Blanka! We're so happy to be working with you and we look forward to a long term partnership. We appreciate you for trusting our services!
Feb. 25, 2024
Patrick has been fantastic, I am brand new in the world of e-commerce and he helped me understand how things work and helped me with a few hickups . I have ordered samples and can’t wait to try the product!
Welcome to the e-commerce world! You can count on us to do our best in helping you however we can so you can achieve your goals. Thank you for trusting our service!
Feb. 25, 2024
Great Company, Great customer service! Kudos to Patrick for making my experience so positive.
Making your experience positive and great is what we always aim for because we value your time and business. Thanks for choosing Blanka!
Feb. 23, 2024
Support is fast to respond and super helpful, Patrick was very encouraging since I'm new to E-commerce, and understood it can be overwhelming. So far Blanca is the easiest app I've used for importing product, with the exception of not having variants of the same product in one listing, and having to copy and paste SKU into my item listing. I'm assuming that will come with an upgrade to a better plan, which I can't wait for! Overall, it's really amazing!
Thank you for sharing your experience! We're thrilled to hear that our support team has been both prompt and encouraging as you navigate the world of e-commerce. We understand how overwhelming it can be at first and your feedback about our app's ease of use is greatly appreciated as we continuously work to improve our services. Stay tuned for updates, including the feature you mentioned about variants in product listings. We're excited to continue supporting you on your journey, and thank you for choosing Blanka!
Feb. 19, 2024
Excellent ! Un réel accompagnement par l’équipe notamment par Patrick ☺️ Je ne regrette pas !
With Blanka, you always get real support from, real people! Don't hesitate to reach back to us at [email protected] anytime! Thank you for choosing our service.
Feb. 17, 2024
Patrick has been very helpful answering all of my questions and sending links so that I could access more information. He's been great!
Awesome! Thanks for sharing your experience with our support team. Always happy to help you and thanks for choosing Blanka!
Feb. 16, 2024
Patrick was amazing and answered all of my questions regarding Brand Plate customization and Inventory. He was very efficient and quick!
Thank you for the feedback! We're happy that our customer support team was able to help you quickly and efficiently. Don't hesitate to reach back to us at [email protected] if you need anything else cause we're always happy to assist you!
Feb. 14, 2024
I'm a new merchant and so far am LOVING the Blanka experience. John has been so helpful in answering all of my questions as I work to transition my skin care business to feature all Blanka products. Love the customer experience and how quick they are to respond to my questions and needs.
We're so happy you're loving the Blanka experience! We're always happy to help you and you can be certain that you can count on us whenever you need any assistance because we want you to be successful. Thank you for choosing Blanka!
Feb. 13, 2024
John has been super helpful and quick to respond with all my questions!
We're glad we could help! We value your time so we make sure to respond as quickly as we can. Don't hesitate to reach back to us whenever you need assistance cause we're always happy to help you!
Feb. 2, 2024
The support works very quickly, and they're always willing to help us solve the problem.
Thanks a bunch for your kind words! We're thrilled to know our support team's speedy assistance and willingness to help have made a positive impact. If you ever encounter more challenges or have questions, we're always here to lend a hand. Thank you for choosing Blanka!
Jan. 28, 2024
I have received great help from Patrick, at a time when I thought I had done everything wrong, he enlightened me and helped me with my problem!! I thank him from the bottom of my heart, as well as the Blanka Brand that stands next to us young entrepreneurs who are still finding our feet. Keep up the good work guys!!
Helping you solve any problems and making sure that your experience is great is part of our mission. We're always happy to help you however we can and we'll definitely keep up the good work! Thank you for choosing Blanka!
Jan. 25, 2024
The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.
Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!
Jan. 24, 2024
I recently had the pleasure of interacting with John, and I must say, his assistance was absolutely stellar. John was not only incredibly helpful but also exuded friendliness throughout our interaction. His quick and precise responses to my questions made the entire experience smooth and efficient. Kudos to John for making my experience so positive. I wholeheartedly give him a five-star rating and highly recommend his services. Thank you, John!
Thank you for providing your feedback! Making your experience amazing gives us the best pleasure and our goal is to always give you the same level of service every time so don't hesitate to reach back to us at [email protected] anytime you need help. We appreciate you for trusting our service!