Blanka Makeup Beauty Cosmetics
Blanka Private Label Beauty
Rating
4.9
feedback
284
chart
#740
All reviews
Rating Breakdown
Review RSS Feed
April 19, 2024
Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait
Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!
April 13, 2024
Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required. Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.
Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!
April 4, 2024
John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.
Thank you very much for the feedback and recommendation! We're glad we could help you out. Don't hesitate to reach back to us again if you ever need assistance again. We're always happy to help you. Thank you for choosing Blanka!
April 2, 2024
Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.
Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!
April 1, 2024
Blanka is a great private label company to get cosmetics made from the staff is very nice and friendly thank you Blanka For Making Pretty Savage Expand with Product In Demand that your company provided for us thank you from us here at Pretty Savage...
You're very much welcome and we're so happy to be working with you! Always happy to help you whenever we can so don't hesitate to reach back to us anytime. Thank you for choosing Blanka!
March 29, 2024
Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at [email protected] if you need any help.
March 29, 2024
I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance! Warm regards, Muhammad Saffi Ullah CEO Luxedesert
Making your experience seamless and providing you with exceptional service is our mission so you can expect to receive the same level of service whenever you need it. Thank you for choosing Blanka!
March 29, 2024
Absolutely delighted with the service provided by John and Mae at Blanka! They were incredibly helpful and supportive right from the start, assisting me in getting everything set up smoothly. I'm looking forward to a long and fruitful collaboration with Blanka, confident that it will be just as excellent as the beginning.
Thank you for your vote of confidence! We'll do our best to keep it up and you can rest assured that we'll always be here for you. We appreciate you for trusting our team and our services!
March 28, 2024
I love it & I recommend this to everyone. I had some questions and Patrick helped me out so kindly.
Welcome to Blanka! We're happy we could help you and we look forward to working with you. Thanks for trusting our service!
March 21, 2024
I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them
Store
My Store
Using app
6 months
Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!
March 21, 2024
Thanks for the rating! Don't hesitate to reach back to us at [email protected] if you need any assistance. We're always happy to help!
March 21, 2024
Fulfillment time is extremely slow. Actually I really dislike leaving a bad review, but it’s frustrating that it takes 6-10 days to get a tracking number. Possibly longer. Other than that we don’t have any complaints. The customers are apparently happy with the quality.
We're really sorry you feel that way but we're glad to know that your customers are happy with the quality of our products. With our print-on-demand option, it really does take more time to fulfill because as you may already know from our previous emails and our FAQ's, dropshipped orders will need to go through our printing queue where we can ensure that your orders/products are branded beautifully with your logo. If you would like faster fulfillment, we highly recommend ordering inventory and storing them at our warehouse, to be used for fulfilling your customer orders orders. That way, we can ship out your orders within 1-2 business days only and you can receive tracking the moment they ship out. If you need further information/clarification about it, please don't hesitate to reach back to us at [email protected] and we'll gladly assist you! Thank you for choosing Blanka!
March 20, 2024
Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)
You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!
March 18, 2024
Besides having great products, customer service is really the best. Mae was very kind and prompt helping us with the right solution for the issue we had. Every time we contact Customer Service with questions we get prompt help. And that is very much appreciated. It makes us feel we are not on our own, but we have a great team ready to help. Thank you so much for that.
You are certainly not on your own and you can absolutely count on us to help you in whichever way we can because we want you to succeed! Thank you for trusting our service!
March 18, 2024
My name is caterina and I really appreciate the support I am getting from blanka cosemetics. I really appreciate it. Thank you Regards Catering ferrarelli
Store
My Store
Using app
About 2 months
Thank you for the feedback and appreciation! We're happy to always give our best and support you however we can. Thank you for choosing Blanka!
March 4, 2024
Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!
Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!
March 1, 2024
Thank you for rating Blanka! We're so happy to be working with you and we look forward to a long term partnership. We appreciate you for trusting our services!
Feb. 25, 2024
Patrick has been fantastic, I am brand new in the world of e-commerce and he helped me understand how things work and helped me with a few hickups . I have ordered samples and can’t wait to try the product!
Welcome to the e-commerce world! You can count on us to do our best in helping you however we can so you can achieve your goals. Thank you for trusting our service!
Feb. 25, 2024
Great Company, Great customer service! Kudos to Patrick for making my experience so positive.
Making your experience positive and great is what we always aim for because we value your time and business. Thanks for choosing Blanka!
Feb. 23, 2024
Support is fast to respond and super helpful, Patrick was very encouraging since I'm new to E-commerce, and understood it can be overwhelming. So far Blanca is the easiest app I've used for importing product, with the exception of not having variants of the same product in one listing, and having to copy and paste SKU into my item listing. I'm assuming that will come with an upgrade to a better plan, which I can't wait for! Overall, it's really amazing!
Thank you for sharing your experience! We're thrilled to hear that our support team has been both prompt and encouraging as you navigate the world of e-commerce. We understand how overwhelming it can be at first and your feedback about our app's ease of use is greatly appreciated as we continuously work to improve our services. Stay tuned for updates, including the feature you mentioned about variants in product listings. We're excited to continue supporting you on your journey, and thank you for choosing Blanka!