All reviews

Rating Breakdown

  • 5
    93% (274 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

July 10, 2024

I just wanted to say Patrick has been a great help to day he answered all of my questions and helped fix my store its been a while since ive been signed in and he knew exactly what the problem was !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

That's wonderful to hear! It's great that our team was able to help you so effectively and quickly resolve the problem with your store. If you need any further assistance, feel free to reach back to us at [email protected] and we'll gladly help you anytime. Thanks for choosing Blanka!

5 / 5 Share

July 2, 2024

Mae at Blanka is absolutely amazing. She was very helpful and answered every question I had. Very fast customer service.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

It's wonderful to hear about your positive experience with our team! If there's anything else you'd like to share or need assistance with, just reach back to us at [email protected]. Thanks for choosing Blanka!

5 / 5 Share

June 26, 2024

I don't even know how to put words the amount of time Patrick, John and Amy give you to help you in the best way possible. You literally get replies in seconds from them and I can't tell you how much it has helped me in building my beauty brand. I don't know if I could've achieved my dreams without their help. This seriously is the best. app. ever. 100% recommending it to everyone as the experience is very smooth and they have a very kind approach to any kind of problem that you encounter, and help you solve it as easy as possible. Thank you John, Patrick and Amy for helping me build everything I wanted as a makeup artist. And their integration system works seamlessly on side note:) Again, no more words but the best. app .ever :) Thanks for everything!:)

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your incredibly kind words and glowing review! We are thrilled to hear about your positive experience with our team cause your feedback means the world to us! Our goal is to provide the best support possible, and it’s wonderful to know that our quick responses and seamless integration system have made a difference for you. We are committed to helping our users achieve their dreams, and your success is our greatest reward. Thank you for recommending our app and for your trust in us. We look forward to continuing to support you and seeing your beauty brand flourish!

5 / 5 Share

June 28, 2024

Very satisfied with the customer support team!

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

That's great to hear! Your satisfaction is important to us so If you need any further assistance or have any other concerns, don't hesitate to reach back to us at [email protected]. Thank you!

5 / 5 Share

June 26, 2024

Very responsive. Fast process. Great product. Highly recommend this company. Hope to do business with them for a long time.

Store

Maureen

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're excited to know that you found our process fast, our product great, and our team very responsive. Your recommendation means a lot to us. We look forward to doing business with you for a long time and continuing to meet your expectations. Thank you for choosing Blanka!

5 / 5 Share

June 25, 2024

I am SHIZA Tareen, having a wonderful experience with Blanka, so professional and unique. John handles my account at Blanka. I would rate blanka as 5 Star. Thank you John for your tremendous help in my dream project. I am fortunate to be able to witness and work amongst an industry expert such as you, Without your diligence, hard work, late nights, and early mornings I wouldn’t have been able to meet the all the challenges & deadlines. Excellent work! I am always left astounded at the level of dedication and hard work John put’s in every situation. He have the power to rise above any task and deliver the best results and responds back in seconds. His ability to handle a stressful situation brings a lot of insights into solving my unforeseen problems .For example we faced many hard situations with shipment & customs. John came up with a great solutions with an extra effort. I must say his level of quality work remains unprecedented in your company. The way you handled my inventory, shipping & branding and all showed resilience, experience, knowledge, and critical thinking. I would love to get your perspective on getting my brand stronger as we grow. I believe John plays a crucial role in Blanka’s success, and with his professional help I would also like to succeed. It’s rare to come by employees who challenge themselves at work. I appreciate his work ethic and ability to exceed expectations to aid the both blanka & my success. I would mark John with an outstanding performance. I ask like 10 Questions in a row and John responds to each query within seconds without getting annoyed. Sometimes I feel without John I wouldn’t have reached this far and I wish John to handle my work forever as no one could ever build such a strong connection with the brand like he did. My words can never be enough to praise his actions & tell how helpful he is when it comes to my brand.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Shiza, for your incredible feedback and for sharing your wonderful experience with Blanka! We are truly honored by your kind words. We're thrilled to hear that our dedication, expertise, and quick responses have made such a positive impact on your dream project. Your success and satisfaction are our top priorities, and we're delighted to have played a role in helping you achieve your goals. Rest assured that we are committed to providing excellent service at all times and we're really happy to work with you cause your praise not only highlights our performance but also motivates us to continue delivering the best service possible. Thank you for choosing Blanka and for your continued trust in us. We look forward to supporting you as your brand grows stronger. If you ever need further assistance or insights, you know where to find us. Thank you!

5 / 5 Share

June 25, 2024

This truly was an amazing and quite pleasant experience. The customer service is absolutely incredible and Patrick whom was my go between person for the design team working to create my name plate. They all have done a phenomenal job working to get this done in a timely manner. Thank you so much for all you all have done!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your amazing experience! We are thrilled to hear that our customer service exceeded your expectations. Our team is dedicated to providing exceptional service, and we're glad they could assist you in creating your brand plate in a timely manner. Your kind words mean a lot to us. Thank you for choosing Blanka, and we look forward to continuing to support you!

5 / 5 Share

June 25, 2024

John made getting going very easy and smooth. I had questions and needed help with a few things... he was patient and held my hand through it all. Great customer service! I am very satisfied with my customer support experience!!!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your awesome feedback! We're delighted to hear that we made your experience easy and smooth. Providing excellent customer service is our top priority, and it’s great to know that out team member was able to guide you through everything patiently. We're very happy to have met your expectations and look forward to continuing to support you. Thank you for your kind words!

5 / 5 Share

June 25, 2024

Blanka's customer service team is unparalleled. They are very quick to respond to any question you have and work together with you assuring your satisfaction. I particularly worked with Mae and Patrick from the Blanka team and couldn't be any happier with their service.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our customer service team. Our team member are indeed exceptional, and we're delighted to know that we were able to assist you effectively. Your satisfaction is our top priority, and we look forward to continuing to support you. Thank you for recommending us!

5 / 5 Share

June 19, 2024

I have started to use VIP Trial today. So far everything is perfect. Especially the Mae supported me at every step that I have stuck. One of a kind support Blanka has. Highly recommended.

Store

VIPAD

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted to hear that your VIP Trial is off to a perfect start. Our support team is indeed exceptional, and we're glad we could support you at every step. Your high recommendation means a lot to us, and we're committed to providing one-of-a-kind support throughout your journey with Blanka. If you need any further assistance, we're here to help!

5 / 5 Share

June 19, 2024

Blanka has GREAT customer service! John is so responsive. Not only does he respond to emails in a timely manner, but he will also pick up the phone and call to make sure you, as a customer, have what you need.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and we're glad to know we provided you with timely and attentive support. We strive to ensure all our customers have what they need and feel supported throughout their journey with us. Your kind words are greatly appreciated, and we look forward to continuing to assist you in the future!

5 / 5 Share

June 19, 2024

To be honest, I have only recently interacted with Blanka and have not even launched sales yet. But I want to leave a review about their support. The fact is that this is my first experience in ecommerce and I had a lot of questions, there were difficulties in setting up and so on. And I talked quite a lot with Blanka support. I would like to thank them for their responsiveness, speed of responses and truly desire to help me solve all my questions. And they were all resolved. I would especially like to mention Mae and Patrick with whom I communicated. They were interested in solving my problems. Thank you! I hope for productive cooperation!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Welcome to Blanka and thanks for the awesome review! If you need any more assistance as you continue setting up your ecommerce venture, feel free to reach out. We wish you the best with your launch! Thanks for choosing Blanka!

5 / 5 Share

June 19, 2024

John was great!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback and for your continued support! We appreciate you for trusting our product and services. We're always here to help you so don't hesitate to reach back to us anytime!

5 / 5 Share

June 19, 2024

Patrick was quite helpful in answering all of my questions and patient enough to comprehend what I needed help with. Thank you very much, Patrick!

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

That's wonderful to hear! I'm glad we were able to help you so effectively. If you need any more assistance or have further questions, feel free to ask! Thanks for using Blanka!

5 / 5 Share

June 18, 2024

Patrick has been very helpful with my logo and brand plate issue! I would definitely recommend Blanka to others.

Store

Falsho

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! Thank you for your feedback. If you have any other questions or need further assistance, feel free to reach back to us. Enjoy using Blanka!

5 / 5 Share

June 18, 2024

Easy to navigate! Great Customer Service! New to the app, but excited to get started!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to have you with us and I'm glad to hear you're excited to get started! If you have any questions or need assistance with anything, feel free to ask. Whether it's about navigating the app, managing your inventory, or anything else, we're always happy to help! Thanks for choosing Blanka!

5 / 5 Share

June 17, 2024

Patrick is a delight to work with. Knowledgeable, quick and is always willing to help and is able to obtain answers quickly.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We're always willing and happy to help however we can. We value your time so we do our best to answer or resolve any questions quickly. Appreciate you for using trusting our service!

5 / 5 Share

May 26, 2024

Mae was very introspective and helpful.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that we were able to provide you with thoughtful and helpful service. We pride ourselves on our team's ability to support our customers effectively, and it's wonderful to know that we met your expectations. If you need any further assistance, please don't hesitate to reach out. Thanks for taking the time to share your experience!

5 / 5 Share

May 22, 2024

I highly recommend this app. Mae has been incredibly helpful and kind in answering all my questions.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation! We greatly appreciate it and we're so happy to have you with us. Our team is always here and ready to help you so don't hesitate to reach back to us again. Thank you for choosing Blanka!

5 / 5 Share

May 21, 2024

I have had a really great experience so far with Blanka. Mae and Patrick have been incredibly helpful in getting me started, they are extremely responsive and always make sure they see the issue all the way through.

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with Blanka! It's always exciting to hear whenever we do well. We're dedicated to always being responsive and thorough because we want to make sure you have a great experience. We appreciate you taking the time to acknowledge our efforts. If you need any more assistance or have further questions, we're always here to help. Thanks for choosing Blanka!