Blanka Makeup Beauty Cosmetics
Dropship private-label beauty & skincare with your logo added
Rating
4.4
feedback
108
chart
#2,822
All reviews
Feb. 27, 2025
John Eloriaga is a knowledgeable young man, very professional, and knows his products. He was very helpful with understanding the process and marketing tools for success. Thank you, Kathy T Cruisin Organics
Thank you for your kind feedback! We're so glad to hear that you found the support team knowledgeable and helpful in guiding you through the process and marketing tools for success. We're always here to support you on your journey and we wish you continued success with your business!
Jan. 21, 2025
The customer service are greate, they need to speed up the Fulfillment time
Thank you for your feedback. We're happy to hear that you’re pleased with our customer service, it means a lot to us! We understand that fulfillment time is an important aspect, and we’re continuously working to improve and streamline that process. Your input is valuable, and we’ll keep striving to provide a better overall experience. Thanks for choosing Blanka!
Jan. 21, 2025
I ran into an issue while trying to set up my brand. This made it difficult for me to get through the first step. I worked on this problem for hours over a few days and then decided to start a live chat. I was helped by Patrick. Thank goodness I reached out. Patrick fixed my issue within minutes. He was very knowledgable and willing to help with any other issues I may have. 5 stars for Patrick.
Thank you for sharing your experience! We’re so glad you reached out and that the support team was able to resolve your issue quickly and efficiently. It’s great to know you felt supported and that the process became smooth with their help. If you ever run into any other challenges, we’re always here for you. Wishing you all the best as you continue setting up your brand!
Jan. 20, 2025
I am so impressed with Mae. She answered all of may questions in detail and was so professional and friendly! She absolutely made me even more excited about publishing all the products to my store. Thank you so much to Mae for helping me with every question I had, trust me there were quite a few. Thank you Blanka for having such an amazing customer service representative! Best, Deborah
Thank you for such a glowing review! We’re thrilled to hear that your experience with our support team has been so positive and that your questions were answered thoroughly and professionally. It’s wonderful to know our support has made you even more excited about launching your products. Your excitement and trust mean the world to us—thank you for being a part of the Blanka family! Wishing you and your store much success, Deborah!
Jan. 16, 2025
I would recommend Blanka to others because the staff is very supporting and uplifting, in whatever you choose to do with your business. I had the pleasure today to work with Patrick, who assist me with all technical issues and concerns I had with regarding to my logo. Patrick was very kind and supportive. Patrick helped me figure out all my technical issues and how to keep navigating through the website. Patrick is amazing to work with.
Thank you so much for sharing your experience! We’re delighted to hear that you’ve found the support team to be so helpful and uplifting as you work on your business. It’s wonderful to know that your technical issues and concerns were addressed with care and efficiency. Providing clear guidance and support is what we strive for. We’re here to continue supporting you every step of the way—thank you for recommending Blanka! Wishing you all the best on your business journey!
Dec. 13, 2024
Fulfillment time is slow, which is to be expected. But it’s not a few days, it’s at least a week+. And, they often make products out of stock, but then those out of stock items appear in the order anyway and you can’t manually remove them. The application is inefficient. Wasting our staff time and customers time. 2 stars because we didn’t find better alternative yet. Please improve your software so we can delete or update review.
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how important fulfillment times and inventory accuracy are to your business, and we’re actively working to improve these areas even more. Your concerns about the inability to manually remove out-of-stock items is well noted on our end and while you can remove out-of-stock items from you Shopify admin, you'd be happy to know that we are currently working on an in-app feature as well to make it more convenient for you. We truly appreciate your patience as we continue to enhance our platform and provide a smoother experience. If there’s anything we can assist you with in the meantime, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re committed to improving. Thank you for sharing your thoughts.
Dec. 5, 2024
Patrick was quick on responding to my issue. I have loved how quickly they are to resolve any problem you might have.
Thank you for your kind feedback! We're so glad to hear that your issue were resolved quickly and that you’ve had a positive experience with the support team. Providing fast and effective solutions is always our goal. We’re here whenever you need us!
Nov. 25, 2024
I was supposed to get a 14 days free to trail. Blanka went ahead and charged me and their no way to cancel. You have to pay the $888 just get service. I'm filing a lawsuit against Blanka for misleading 14 day free trial, this is to keep other's for falling into the same trap
You are absolutely right! You were supposed to get a 14 days free trial and before getting charged, you would have first needed to finish the trial. We greatly appreciate you bringing it to our attention yesterday! There is no excuse and we fully admit that there was an isolated billing error on your account which caused our system to automatically charge the account even before any trial happened. It's exactly why our team immediately reversed the charge and resolved the error as soon as it was reported. We absolutely do not want any new users experiencing the same thing because we would hate for anyone to think that we were misleading or trapping them. Of course, we don't blame you for feeling this way because of what you experienced but we pray that you can give us another chance and make your experience better! Please reach back to us again via live chat or send us an email at [email protected] and we promise to make it up to you! Thanks for your understanding!
Nov. 11, 2024
This app has truly transformed my business operations! It offers all the essential tools in one intuitive platform, from managing inventory to tracking sales, making my workflow so much smoother. The seamless integration and real-time analytics keep me informed and in control at every step. What makes this experience even better is the fantastic support. Mae, my support agent, is an absolute gem! She’s incredibly helpful, efficient, and brings a positive energy to every interaction. Mae consistently goes above and beyond to resolve my questions quickly, making me feel like a valued customer. I couldn't be happier with both the app and the amazing support team behind it. Highly recommend to any business owner!
Thank you so much for sharing such an enthusiastic review! We’re thrilled to hear that the app has made such a positive impact on your business operations, from managing inventory to real-time insights. It’s wonderful to know that the platform is making your workflow smoother and more efficient. Our support team is here to ensure you always feel valued, and we’re delighted that your experience has been so positive. Thank you for recommending us, and we’re excited to keep supporting your business journey!
Dec. 3, 2024
Patrick was very helpful
Thank you for the feedback! We're delighted to hear that the team has been helpful. We're here to support you and make your experience as smooth as possible!
June 22, 2025
1-Star Review Not worth the money. I used Blanka for about a month, and it’s simply not worth the $80 a month. The shipping times were terrible. Although they advertise 3-5 day shipping, it actually took over 3 weeks for products to arrive. What they don’t tell you upfront is the additional printing time, which delays everything further. The products themselves are overpriced. I found the exact same makeup on Alibaba for 50 cents to $1, while Blanka charges over $10 per product plus an additional $8.99 shipping fee. Charging $8.99 for shipping would be understandable if it didn’t take 3-4 weeks for customers to receive their orders. Honestly, you’re better off just buying makeup from Alibaba, adding your logo, and either shipping it from home or using a fulfillment center. $80 a month for this service is a joke—maybe if it was $20 a month, it’d be more reasonable, but at this price, it feels like robbery. Save yourself the frustration and look for better alternatives.
Thank you for sharing your honest feedback and we're really sorry you feel that way, but we do highly respect your opinion and point of view! Looking at your order history, we were able to confirm that all your shipped orders were delivered within 5 business days. Our production timelines as well as our shipping times have always been in all our FAQ articles and it's something that we are very transparent and upfront about. If you remember about a month ago when you asked our customer support for clarification about it - our team provided you with all the information you needed because we always want to make sure that all our customers are aware about all their available option. While our print-on-demand (drop shipping) option does require an order to be printed first, we do also give you other options such as storing your inventory with us for faster fulfillment (1-2 business days), we can ship to your preferred fulfillment center, or we can ship to you directly (if you want to do self fulfillment). As for product pricing, we'd love to know which products you found to be the 'exact same' product because while you will indeed find similar products elsewhere, our products may be completely different in terms of formulation, quality, where they are made from, and especially our high quality printing (branding). We'd be happy to discuss with you the differences and advantages of our USA/Canada made products vs. other products so don't hesitate to let us know if you need more information about them. Regarding subscription plans, we offer lower pricing plans to fit your budget as well as our basic free plan but we would, of course, love to learn more about how we can help make things better for you so don't hesitate to reach back to us at [email protected] and we promise to do everything we can to work with you in making your stay with Blanka, worth it ⭐⭐⭐⭐⭐.
Oct. 3, 2024
Absolutely Amazing Support Team ! Very Professional, Efficient and - Prompt with any questions, guidance or clarifications. Their user-friendly interface is just awesome
Using app
3 months
Total reviews
1
Average rating
5.0
Thank you for your wonderful feedback! We're so glad to hear that you've had such a positive experience with our support team. It’s great to know that you find our team professional, efficient, and prompt in addressing your needs. We're also happy you enjoy our user-friendly interface. We're here to help whenever you need us!
Oct. 2, 2024
Everyone I have spoken with at Blanka has been nothing but warm, professional and efficient. I am so grateful to the team for their hard work so it is a smooth process on my side, the products are beautiful and bring confidence to anyone who runs a store with this company. Thank you to John and Patrick who have helped me with my questions no matter how small!
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It means a lot to us that you find our support warm, professional, and efficient, and we’re glad we could help make your journey smooth. We’re also delighted that you love our products—they’re meant to inspire confidence, and it’s fantastic to know they do just that! Our team is always here to assist you, no matter what. Thanks again for being part of Blanka!
Sept. 29, 2024
MAE, was incredibly responsive to me all weekend and wrote me right back and easily resolved to my issue.
We're so glad to hear that the support team was responsive and helped resolve your issue so quickly. It’s great to know you had such a smooth experience, and we're always here to assist whenever you need us. Thank you for choosing Blanka!
Sept. 23, 2024
Patrick's dedication and knowledge is evident in the way he clearly communicates. He provided additional helpful information to help me get to where I want. His clear and positive guide through this site made my transition 10x easier! Im LOVING Blanka so far.
Store
My Store
Using app
1 day
Thank you for your wonderful feedback! We're thrilled to hear that you're loving Blanka and that our team's guidance made your transition smoother. If you need any further assistance, feel free to reach out—we're always here to help! Thank you for choosing Blanka!
Sept. 17, 2024
The Blanka team is amazing! Always attentive, proactive, and helpful. I recently worked with Mae and she was so kind and helpful. I will continue to grow with this company.
Thank you so much for your wonderful feedback! We're delighted to hear that our team has been attentive, proactive, and helpful during your experience. We're excited to continue supporting your growth, and we're always here if you need anything else. Thanks for choosing Blanka!
Sept. 9, 2024
John at Blanka has offered wonderful customer service. From prompt responses to transparent information, I had the best experience as a client and would offer this app service to any new or veteran entrepreneurs who are affiliated with beauty brands.
Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that our team was able to assist you promptly and transparently. We appreciate your recommendation and are here to support you whenever you need it!
Sept. 5, 2024
John has always gone out of his way to respond quickly & effectively. He has helped me several times & always goes the extra mile, as has Beck. Beck actually FaceTimed me when I opened my account with them about 3 years ago, she’s always been kind, knowledgeable & professional. The entire team really works towards your success. The products are phenomenal & the packages are designed beautifully. The entire Blanka team is dedicated to making this work for you and always there for any questions or concerns. Highly appreciated & highly recommended.
Thank you so much for sharing your feedback! We're thrilled to hear about your positive experiences with our team and that you've found our support helpful over the years. We always strive to go the extra mile to ensure your success, and it's great to know that both the products and service have met your expectations. Your recommendation means a lot to us, and we're here whenever you need anything. Thanks again for being a valued part of the Blanka community!
Sept. 4, 2024
Mae at Blanka was incredibly helpful. Her clear instructions made the setup simple, and she was quick to address any questions I had. I’m now confident my products are perfectly optimized. Highly recommend her for excellent customer support!
Thank you so much for your kind words! We're thrilled to hear that the setup process was smooth and that you felt well-supported throughout. Our team is always here to ensure everything runs seamlessly for you. If you have any more questions, don't hesitate to reach out again at [email protected].
Aug. 15, 2024
Ich bin überwältigt von der freundlichen und kompetenten Kommunikation zwischen mir und meinem Account Manager Patrick.Ich hatte schon oft Probleme mit meinem Shop und verschiedenen fehlerhaften Einstellungen,die Dank der großartigen Unterstützung von "Patrick "behoben werden konnten.Fragen oder andere Dinge werden zeitnah beantwortet und bearbeitet.Das Unternehmen ist mit ihren hochwertigen Produkten und ihrer Kulanten Art dem Kunden gegenüber für mich das beste was man in dieser Branche finden kann.Ich kann diese Firma nur weiter empfehlen.
Thank you so much for sharing your experience! We're thrilled to hear that you've had such a positive and supportive relationship with our team. It's great to know that the team's prompt and effective assistance has made a difference for you. We truly value your recommendation and are committed to continuing to provide the high-quality products and service you deserve. If you ever need anything else, we're always here to help! Thank you for choosing Blanka!