Blockify Fraud Filter, Blocker
All reviews
The team at Blockify helped me fix a bot issues within Shopify checkout. It was a pernicious problem and they had a solution. Thank you.
Thank you for sharing your experience π We are really glad to hear that Blockify Fraud Filter, Blocker team could help you resolve that tricky bot issue at Shopify checkout. Those problems can be tough, so it means a lot to know we could support you effectively πͺπ‘οΈ If you ever run into anything else or want to further strengthen your setup, we are always here to help π€π π
Thanks for the 5 stars ππ We really appreciate your support for Blockify Fraud Filter, Blocker ππ
After using this app for a number of months now, it has not resolved the bot problem on my site, I have found the customer service to be helpful but im still having the issue,
Hi there, Weβre really sorry to hear that the app hasnβt fully resolved the bot issue on your store, even after using it for some time. We truly appreciate your kind words about our support team, and we understand how frustrating it must be to still face this problem. Our agent has already reached out to you to provide further support for your case. Weβre hoping to work closely with you to better understand the situation and improve your experience with the app.
great and fast support
Thanks for your feedback π Glad to hear you had a fast and great support experience with Blockify Fraud Filter, Blocker πβ‘ If you ever need anything, we are always here π€π
Thanks for the 5 stars ππ We really appreciate your support for Blockify Fraud Filter, Blocker ππ
Weβve only been using Blockify for a few weeks, but so far the experience has been very positive. While dealing with a classic cardβtesting attack, we were able to reduce fake customers and checkouts from thousands per day down to a dozen or fewer. Support has been excellent and very responsive. The analytics can be a bit inconsistent compared to other analytics providers, but our primary focus is on blocking bad actors on our siteβand in that area, Blockify has delivered exactly what we needed.
Thank you so much for sharing such a detailed experience πβ We are really glad to hear that Blockify Fraud Filter, Blocker has helped you significantly reduce fake customers and checkouts during a card testing attack. Going from thousands to just a handful is exactly the kind of impact we aim to deliver πͺπ‘οΈ It is also great to know our support team has been responsive and helpful along the way πβ¨ We truly appreciate your honest feedback about the analytics. This is very valuable for us and we will continue improving to make the data more consistent and useful π If there is anything we can improve to earn that extra 1 star, we would really love to hear from you. Feel free to reach out anytime at [email protected] or our live chat channel. Our team is available 24/7 and always ready to help π€
It is not working as described.
Hi there, Weβre really sorry to hear that the app didnβt work as expected for you. After checking your store, we found that the app embed was not enabled earlier, which may have caused the issue. At the moment, we can see that the embed has been turned on and the app is now working properly. Weβve also sent you a follow-up email to provide more detailed support and make sure everything runs smoothly on your end. Could you please check your inbox (and spam folder, just in case)? Weβd truly appreciate the chance to assist you further and ensure everything is set up correctly.
Couldn't be better or more amazing !!Tina was priceless in setting up the whole show, superb!! x
This made us smile, thank you so much ππ We are thrilled to hear you had such an amazing experience with Blockify Fraud Filter, Blocker. Tina will be so happy to know she could support you and make the setup smooth and successful πβ¨ If you ever need anything else, we are always here for you π€π
I feel my site is secure using this app. I'm protected from so many malicious bots and fake orders.
Thatβs exactly what we love to hear, thank you ππ‘οΈ We are really glad that Blockify Fraud Filter, Blocker is helping you feel secure and protecting your store from malicious bots and fake orders. That peace of mind is exactly what we aim to deliver πͺβ¨ If you ever want to fine tune your setup or need any support, we are always here for you π€π π
Great customer service. It would be helpful to have the ability to block requests based on thresholds, such as queries per minute.
Thank you for your feedback π We are glad to hear you had a great support experience with Blockify Fraud Filter, Blocker πβ¨ Your suggestion about blocking requests based on thresholds like queries per minute is very valuable. We will definitely pass this to our product team to consider for future improvements πͺπ If youβd like, feel free to reach out to our live chat support team, we are available 24/7 and happy to explore possible workarounds with you π€
Great live, instant support in the middle of the night. Thanks!
Thanks for your kind words π We are really glad to hear that you received instant support even in the middle of the night with Blockify Fraud Filter, Blocker. That is exactly what our 24 7 team is here for ππ If you ever need anything else, we are always here to help π€π
very nice an quick to answer the question
Thank you so much, Gem's Twinkle! π We're really glad our team could answer your questions quickly and clearly β that's exactly the kind of support we love to give. We're always just a message away whenever you need us. π
Thanks for the 5 stars ππ We really appreciate your support for Blockify Fraud Filter, Blocker ππ
UI and tools are thought out and executed well. I was able to block high risk traffic in minutes of installing the app.
Really appreciate your detailed feedback ππ We are glad to hear that you found the UI and tools of Blockify Fraud Filter, Blocker well designed and effective. Being able to block high risk traffic within minutes is exactly the kind of impact we aim to deliver πͺπ‘οΈ If you ever want to fine tune your setup or need any support, we are always here to help π€π π
Fast and useful customer service
Thanks for your feedback π We are glad to hear you had a fast and helpful support experience with Trustify Reviews App & SEO πβ‘ If you ever need anything, we are always here to help π€π
I have used it for approximately 3 weeks, It blocked many unwanted orders but also I still kept getting orders in so I chatted with them and they suggested to use their beta option that blocks bot checkouts. 1 week later with almost 0 sales and 2k+ on ad spent ( usually averaging 1,5K revenue) I realized it was blocking 95% of the people that they were trying to checkout. Thousands of dollars in lost revenue because their beta version did not work with my theme. thanks but no thanks
Hi there, Thank you for taking the time to share your experience, we truly value your feedback and understand how concerning this situation must have been, especially with the impact on your sales. After carefully reviewing your case, our team has been looking closely into the behavior you described. Your cooperation and detailed report have been incredibly helpful, and weβre actively working on improvements to ensure the feature performs as expected across different setups. Weβd really appreciate the chance to support you further. Please check your email, our team has reached out via direct support so we can assist you more closely and help review everything together. Thank you again for your feedback and for helping us improve. π
Ben was excellent helping see that the app is working!
Thank you for your kind feedback π We are glad to hear that Ben could help ensure everything is working smoothly with Trustify Reviews App & SEO. He will really appreciate your shoutout πβ¨ If you ever need anything else, we are always here to help π€π
Absolutely love this app! Customer service is vey kind and reliable. I was specifically assisted by Tracy. Will be recommending this app and team to many store owners I know.
This truly means a lot, thank you so much ππ We are so happy to hear that you love Blockify Fraud Filter, Blocker and had a great experience with our support team. Tracy will be especially glad to know she could support you in such a kind and reliable way πβ¨ Your recommendation to other store owners is the biggest compliment we could ask for. If you ever need anything, we are always here to help π€π
Amazing app, simple to use, Neil 5* super quick support!
Thank you for the awesome feedback ππ We are really happy to hear that Blockify Fraud Filter, Blocker is simple to use and working well for you. Neil will be glad to know his quick support made a great impression πβ‘ If you ever need anything else, we are always here to help π€π
Thank you for your amazing rating π Glad to know you had a great experience with Blockify Fraud Filter, Blocker. Always here if you need anything π
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