Blockify Fraud Country Blocker
Blockify ‑ Fraud filter & IP Blocker
Rating
4.9
feedback
367
chart
#1,823
All reviews
Rating Breakdown
Oct. 30, 2024
The worst app on the market for blocking Bots. I tried, for several weeks to reduce bots from accessing my site WITHOUT losing customers in the process and they were completely incompetent. I was getting emails from real customers who wanted to buy but were blocked by this app from accessing my website. I don't even want to know how much money I lost because real customers couldn't access my site all because I followed the faulty advice of their employees.
Hi, Thank you for sharing your feedback, and we want to extend our sincerest apologies for the experience you've had with our app. We understand that having legitimate customers blocked from your site can be incredibly frustrating, especially when it impacts your business. It’s clear that our service fell short of your expectations, and we’re truly sorry for any inconvenience this has caused you. Our goal is to provide effective bot protection without compromising genuine customer access, and it sounds like we missed the mark in your case. Your experience highlights some crucial areas where we need to improve, and we appreciate you bringing this to our attention. We’re committed to learning from your feedback and addressing the issues you faced. Our team will review your concerns thoroughly and work on enhancing our support and guidance to ensure that you can effectively manage bot traffic without losing valuable customers in the process. If you’re open to it, we’d love to discuss this further and see how we can assist you moving forward. Please reach out to our support team directly through our live chat or email [email protected], and we’ll do our best to make things right. Thank you for your understanding and patience as we work to improve. We genuinely value your business and hope to regain your trust.
Oct. 30, 2024
Great help.
Thank you so much! 😊 We're glad we could assist you. If you need any more help, don't hesitate to reach out. We’re always here! 🙌💙
Oct. 30, 2024
Well-functioning app with good customer service
Thank you for the positive feedback! 🌟 We're happy to know that you find the app well-functioning and our customer service good! 😊 If you ever need assistance or have questions, we're always here to support you. Thanks for choosing us! 🙌💙
Oct. 29, 2024
Vincent provided exceptional service. Thank you for your professionalism and prompt assistance.
Thank you for sharing your experience! 🌟 We're thrilled to hear that Vincent provided exceptional service with professionalism and promptness. 😊 Your satisfaction is our priority, and we're always here to help whenever you need! Thanks for the kind words! 🙌💙
Oct. 29, 2024
Great app to control any bad intention from people visiting your website. Easy to block fraud or disable IP's that are coming to your website with another reason then buying our products. Further the support is really good and friendly, they think in solutions and willing to help to get the best out of the app.
Thank you for sharing your thoughtful review! 🌟 We're delighted that the Blockify Fraud Country Blocker app is helping you control and block unwanted or fraudulent visitors easily. 😊 It's great to hear that you found our support team friendly and solution-focused, always ready to assist and maximize the app's potential for you. If you ever need more help, we’re here for you! 🙌💙
Oct. 28, 2024
Fantastic customer service, thank you!
Thank you for the kind words! 🌟 We’re so glad you had a fantastic experience with our customer service for the Blockify Fraud Country Blocker app! 😊 If you ever need further assistance, feel free to reach out. We’re always here to help! 🙌💙
Oct. 26, 2024
10 out of 10 highly recommend
Thank you for the amazing rating! ⭐⭐⭐⭐⭐ We're so happy to hear that you give the Blockify Fraud Country Blocker app a perfect 10 out of 10! Your recommendation means a lot to us. If there's anything more we can do for you, just let us know! 😊🚀
Oct. 24, 2024
Very good app, it really works very well. Tracy's service was really quick and assertive.
Thank you for the great review! 🌟 We're thrilled that the Blockify Fraud Country Blocker app is working well for you. It's awesome to hear that Tracy provided quick and assertive service—she's fantastic at what she does! If you need anything else, feel free to reach out! 😊👏
Oct. 24, 2024
very supportive & does what i need
Thank you for your feedback! 😊 We're so glad to hear that the Blockify Fraud Country Blocker app is very supportive and meets your needs! If you ever need assistance or have questions, we're here for you! 🌟💪
Oct. 24, 2024
This app is a must-have for any online store! It offers excellent protection and gives me peace of mind. The features are easy to use and understand, making it a great choice for users of all levels. I highly recommend this app to anyone looking to enhance their store's security. Don't hesitate to give it a try! And their customer service is brilliant. Joy was very helpful and helped answer all the questions I had.
Thank you for the fantastic review! 🌟 We're thrilled to hear that the Blockify Fraud Country Blocker app is a must-have for your online store and that it provides you with excellent protection and peace of mind! 😊 It’s great to know you found the features user-friendly and accessible. We appreciate your high recommendation! Also, a big shoutout to Joy for her brilliant customer service—she’s always here to help! If you ever need anything else, don’t hesitate to reach out! 🚀💙
Oct. 24, 2024
great.
Thank you so much for the feedback! 😊 We're thrilled to hear you're enjoying the Blockify Fraud Country Blocker app! If you ever need assistance or have questions, we’re here to help. 🚀 Thanks for choosing Blockify to safeguard your site! 🛡️
Oct. 23, 2024
Great service!
Thank you for your positive feedback! 🌟 We're thrilled to hear you had a great experience with the Blockify Fraud Country Blocker app. If you need any further assistance or have questions, feel free to reach out! 🙌
Oct. 20, 2024
Merci BEN Pour Votre Soutien , tu m'a aider de faire des paramètre et tu ma bien donné votre temps pour expliqué des chose merci Encore Fois Je recommande
Merci beaucoup pour votre avis positif sur l'application Blockify Fraud Country Blocker ! Nous sommes ravis d'apprendre que Ben a pu vous aider avec les paramètres et vous fournir des explications claires. Votre satisfaction est notre priorité, et nous vous remercions de recommander notre application ! Si vous avez d'autres questions ou besoin d'assistance, n'hésitez pas à nous contacter. 😊🌟
Oct. 19, 2024
Great app to block regions. Works as expected.
Thanks for the feedback! 😊 We're glad to hear the app is working as expected to block regions! 🚫🌍
Oct. 19, 2024
great service!
Thanks a lot! 😊 We're thrilled you had a great experience with our service! 🙌
Oct. 17, 2024
Very very helpful support - some of the best customer service i have received in fact :) Would highly recommend.
Thank you so much for your kind words! 😊 We're delighted to hear that our support team made such a positive impression. It's wonderful to know we could provide some of the best customer service you've experienced! 🙌 We truly appreciate the recommendation! 👍
Oct. 17, 2024
Doe what it's suppose to. Clear and easy to understand. Even their free tier customer support is awesome and quick! Recommend this to everyone using shopify
Thank you for the awesome review! 😊 We're thrilled to hear that the Blockify Fraud Country Blocker app is doing exactly what you need and that you found it clear and easy to use. It's great to know that even our free-tier support impressed you! We're here if you need anything else. 🚀✨
Oct. 16, 2024
Thank you for the 5-star review! 🌟 We're so glad you're enjoying the Blockify Fraud Country Blocker app! If you need any assistance or have questions, feel free to reach out! 😊
Oct. 16, 2024
With its many features, it will be very useful to you and you will be happy.
Thank you for your great feedback! 🌟 We're thrilled to hear that you find the Blockify Fraud Country Blocker app useful and packed with features. If you have any questions or need assistance, we're here to help! 😊
Oct. 14, 2024
I have been using the app for about a month now and it works perfectly! I was having issues with high risk orders coming in from sketchy places which caused cancellation fees to occur so I needed a quick solution for this problem. I found blockify selected the countries I wanted to block and haven't had any issues since (mind you this was just on the free plan)! The customer service was on point too--definitely recommend!
Thank you for your amazing review! 😊🎉 We're thrilled that Blockify has helped you manage high-risk orders so effectively, even on the free plan. It's awesome to hear our customer service was on point too. If you need anything else, feel free to reach out! 🚀🙌