Blockify Fraud Filter, Blocker
All reviews
Tricky to navigate but overall seems a decent piece of kit.
😊 Thank you so much for your honest feedback! We’re glad to hear that Blockify Fraud Filter, Blocker app feels like a solid tool overall, even if some parts were a bit tricky to navigate at first. Your comment is really valuable to us — we’ll keep improving the interface to make everything clearer, smoother, and easier to use 💛 If you ever need guidance, we’re always here to help! 🚀
😊 Thank you so much for the 4-star rating! We really appreciate you taking the time to share your experience with Blockify Fraud Filter, Blocker app 💛 Your support means a lot to us, and we’ll keep improving the app and our support quality to earn that 5th star from you in the future. Thanks again for choosing Blockify! 🚀
機能はいいけど操作が分かりづらい
レビューをありがとうございます!🌟 アプリの機能にご満足いただけて嬉しいです。😊 操作が少し分かりづらかったとのこと、ご意見ありがとうございます。より使いやすくするための改善に活用させていただきます。 もし設定や操作でお困りの点がありましたら、どうぞお気軽にサポートチームまでお問い合わせください。今後ともよろしくお願いいたします! 🙌✨
I have only been using it for a few days, but so far so good. I had to reach out to support for a few questions and they were very responsive and were able to help walk me through my set up. I will report back after I have used it longer to let you know if it is worth the value.
Thank you so much for taking the time to share your feedback! 🌟 We’re glad to hear that your experience has been positive so far and that our support team was able to assist you quickly and guide you through the setup. 😊 We truly appreciate your honest review and look forward to hearing how things go as you continue using the app. If you ever have any questions or need further assistance along the way, we’re always here to help. Thanks again for giving us a try! 🙌✨
I am new to Blockify and needed assistance. Louis was helpful and solved the issue.
Thank you for your feedback! 🌟 We’re so glad to hear that Louis was able to assist you and resolve the issue quickly. 😊 Welcome to Blockify, and if you ever need further help, don’t hesitate to reach out, we’re always here to support you! 🙌✨
The app seems great but the reason why I did not give it 5 stars is because it cannot block a person's name, which is what I really need. Other than that, I like it. The customer service that they provide is helpful too. I'm hoping that they will work on a way to block a person's name and if that happens, the app will be perfect.
Thank you so much for your thoughtful feedback and for sharing your experience with the app! 🌟 We’re glad to hear that you like the app and found our customer service helpful. 😊 We completely understand your need for the ability to block a person’s name, and we truly appreciate you bringing this up. Unfortunately, detecting a customer’s name can be challenging, especially if they don’t log in to the store. This is a limitation we’re actively researching, and we’re committed to exploring potential solutions to address this pain point in the future. Your suggestion is incredibly valuable, and we’ll continue working hard to improve the app. Thank you again for your support and understanding! If you have any other questions or feedback, please don’t hesitate to reach out, we’re always here to help! 🙌✨
The customer service team was extremely warm and professional—they gave me a lot of great help throughout the process. Highly appreciated!
Thank you so much for your thoughtful feedback! 🌟 We’re delighted to hear that our customer service team was warm, professional, and able to assist you throughout the process. 😊 If there’s anything we can do to make your experience a 5-star one, we’d love to hear your suggestions. Don’t hesitate to reach out, we’re always here to help! ✨
I am using the free version of the App, so I haven't experienced its full capabilities, but I did get some excellent help from Joyce in resolving a store access issue I was having due to an incorrect setting.
Thank you for your thoughtful feedback! 🌟 We're so glad to hear that Joyce was able to assist you in resolving your store access issue quickly and effectively. 😊 Even on the free version, we’re committed to providing excellent support, and your kind words mean a lot to us! If you have any questions or decide to explore more features in the future, we’re always here to help. Thanks again! 🙌✨
Customer service was very good. I needed help with settings Louis was very helpful. I'll have to follow up to see how the app performs.
Thanks a lot for sharing your experience and the review! ⭐⭐⭐⭐ We're glad Louis could help you with the settings and make things easier. We look forward to hearing how the app performs for you, and we’ll be here anytime you need further support! 🙌💙
działa i zablokowała wejścia spamowe
Dziękujemy serdecznie za Twoją opinię i 4 gwiazdki! ⭐️ Cieszymy się, że aplikacja Blockify Fraud Filter, Blocker działa skutecznie i pomogła Ci zablokować niechciane wejścia spamowe. 😊 Jeśli w przyszłości będziesz mieć jakiekolwiek sugestie lub pytania, nasz zespół wsparcia z radością pomoże. 🙌
Very helpful
Thank you so much for your feedback! 😊 We're happy to hear that Blockify Fraud Filter, Blocker app has been very helpful for you. Your support motivates us to keep improving and providing quick, reliable assistance whenever you need it. If you have more questions or ideas, feel free to reach out anytime! 🙌
Der Service per Chat ist Klasse. Die App blockiert leider auch normale Kunden. Wir hoffen, dass das nunmehr klappt.
Vielen Dank für Ihr Feedback zu Blockify Fraud Filter, Blocker app 🌟 Es freut uns sehr, dass Sie mit unserem Chat-Service zufrieden sind 🙌 Wir bedauern, dass es zuvor zu einer Blockierung normaler Kunden kam, und hoffen sehr, dass nun alles reibungslos funktioniert 💖 Ihre Rückmeldung hilft uns, den Service weiter zu verbessern!
good assistance
Thanks a lot for your feedback and the rating! We're happy to hear that you found our assistance helpful. If there's anything we can do to earn that final star, feel free to let us know — we’re always here to improve and support you better! 😊
Didn't work when I did it myself, but when I contacted the support it was fast and easy. Very good support.
Thank you for your feedback and for the 4-star review! 🌟 We’re sorry to hear it didn’t work initially, but we’re so glad our support team was able to assist you quickly and make the process easy. Your kind words about our support mean a lot to us! If there’s anything we can do to improve your experience further, please don’t hesitate to let us know. 😊🙌
Customer service (tracy) was able to quickly and efficiently resolve the issue I was experiencing, although we are both unsure as to how it was caused. It would be helpful if the app had some form of display or option for "recently changed" rules to ensure that they are functioning correctly and no unauthorized changes have been made to existing rules.
Thank you so much for your detailed feedback! 🌟 We’re glad to hear that Tracy from our support team quickly and efficiently resolved your issue with Blockify Fraud Filter, Blocker app. Your suggestion about adding a “recently changed rules” display is an excellent idea, and we’ll share this with our development team to explore improvements. We truly appreciate your 4-star rating and hope to earn that 5th star as we continue enhancing the app! 💬🛡️💙
The app have a lot of features to protect your website, very good insights and analytics. Great customer service with online chat quick response. The one feature that they dont have is to block bots from creating abandoned carts, and as I understand it's a shopify issue that preventing 3rd parties app from interfering with the checkout page!
🌟 Thank you for your thoughtful feedback! We're glad you appreciate the features and insights our app provides, as well as our quick customer service. 😊 We understand the challenge with blocking bots at the checkout page due to Shopify's limitations. Your input is valuable, and we’ll continue to advocate for improvements. If you have any other suggestions or need assistance, feel free to reach out! 👍
Little bit of a learning curve, but excellent customer service.
Thank you for your feedback! 😊 We totally understand that there can be a learning curve, but we’re thrilled to hear that our customer service was able to help you along the way. 💬💡 If you ever need further assistance or tips to make things even smoother, we're always here to help. Thanks for your patience, and we’re glad to have you onboard! 🙌✨
It stops the people and bots you don't want from accessing your store well but you will still see (some of) them from your Shopify Analytics. The customer support (especially Ben) was very helpful and fast with the replies
Thank you for your feedback! 😊 We're glad to hear that Blockify Fraud Filter, Blocker app is helping you keep unwanted visitors away from your store. 🚫🛍️Some sessions may still appear in Shopify Analytics since this report includes all access attempts—even those blocked before they could view your store’s content. So rest assured, your store remains well-protected! 🔒✨ Big shoutout to Ben for his fast and helpful support! 🚀💙 If you ever need anything, we're always here to assist. 🎉
Thank you for your 4-star review of the Blockify Fraud Country Blocker app! ⭐✨ If you have any further questions or need additional support, please don't hesitate to reach out. Your feedback is valuable to us! 💖 Thanks for choosing Blockify Fraud Country Blocker! 🚀🙌
Very responsive and helpful live chat. So far, so good with blocking visits from certain countries and IP addresses.
Thank you for your 4-star review! We're thrilled to hear that our live chat has been responsive and helpful, and that our IP blocking features are effectively meeting your needs. If you have any suggestions or feedback on how we can improve to achieve a 5-star experience, please feel free to reach out. We appreciate your support and look forward to continuing to serve you!
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