Blockify Fraud Filter, Blocker
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Great app for stopping bot visitors, Enola was very helpful when setting things up.
Thank you for your fantastic 5-star review! 🌟 We're so glad to hear that the app is helping you stop bot visitors effectively. Enola will be thrilled to know they made the setup process smooth and helpful for you! 😊 If you ever need further assistance, feel free to reach out, we’re always here to support you. 💙✨
Customer service is great! Cam was of great help, solved the issue in a few minutes :)
Thank you for your 5-star review! 🌟 We're so glad to hear that you had a great experience with our customer service. Cam will be thrilled to know they were able to help you resolve the issue so quickly! 😊 If you ever need anything else, don’t hesitate to reach out. We’re always here to help! 💙✨
Blockify is an absolutely essential 5-star app for any Shopify store owner. The interface is exceptionally intuitive and visually clean, making the setup and daily operation incredibly easy to manage. It genuinely simplifies the complex process of protecting our store against fraudulent orders. However, the true standout feature is the customer support. They are remarkably quick, responsive, and genuinely enthusiastic. Any questions I had were resolved rapidly and with clear, helpful guidance. This level of dedicated support, combined with a highly effective and user-friendly tool, makes Blockify an indispensable addition to our e-commerce operations. Highly recommended!
Thank you so much for your thoughtful and detailed 5-star review! 🌟 We're thrilled to hear that Blockify has become an essential tool for your Shopify store and that the intuitive interface has made managing your operations easier. It’s wonderful to know that our customer support team left such a positive impression—we’re always here to ensure you have a smooth and successful experience. Your kind words and recommendation mean the world to us, and we’re honored to be part of your e-commerce journey. If you ever need further assistance, don’t hesitate to reach out. Thank you for trusting Blockify! 😊✨
The online chat support is very slow and unable to adequately address questions or concerns. The app itself isn’t very intuitive or clear to use. My goal was simply to exclude certain countries from accessing my website, as I noticed a sudden surge in traffic and suspected bot activity. I blocked all the countries I could identify, but unfortunately, the app failed to do what it was supposed to. I have uninstalled it and will search for a more effective solutions.
Hi there, Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about your experience with our app and support team. We completely understand how frustrating it must have been when the blocking feature didn’t work as expected, especially while you were trying to protect your store from unwanted traffic. Our team is continuously improving both the app’s performance and user interface, and your feedback helps us understand where to focus next. If you’re open to it, we’d really appreciate the opportunity to review what happened and make things right — please reach out again via live chat, email us at [email protected], or simply reply to the follow-up email our agent sent earlier today. Thank you again for giving our app a try, and we wish you all the best with your store.
Florence was so helpful! Answered all my questions...above and beyond! Thank you
Thank you for your kind feedback on Blockify Fraud Filter, Blocker app 🌟 We’re so happy to hear that Florence went above and beyond in answering all your questions. Your appreciation truly means a lot to us 💙 We’ll make sure to share your kind words with her—always here whenever you need help 🚀😊
Tina was so helpful with an extremely frustrating situation with fraudulent abandoned checkouts. She was the only one who was able to walk me through to make some changes that will hopefully stop the charges
Thank you so much for sharing your experience with Blockify Fraud Filter, Blocker app 🌟 We’re really glad Tina could step in and guide you through such a frustrating situation with fraudulent abandoned checkouts. It’s wonderful to hear she was able to help you make the right changes to prevent future issues 💙 Your feedback means a lot to us, and we’ll always be here to support you whenever you need 🚀😊
The app is working great and helping with the scammy abandoned carts I was seeing on my store. I also requested some help from the support team and Joyce and Hana were wonderful to work with. The response was quick and thorough. I appreciate the help so much!
Thank you so much for your thoughtful review of Blockify Fraud Filter, Blocker app 🌟 We’re so happy to hear the app is helping you manage those scammy abandoned carts effectively. It’s wonderful that Joyce and Hana could assist you quickly and thoroughly—your kind words will make their day 💙 We truly appreciate your trust and will keep working hard to deliver the best experience possible 🚀😊
Thank you so much for the 5-star review on Blockify Fraud Filter, Blocker app 🌟 We’re thrilled to know the app meets your expectations and helps keep your store safe. Your support truly motivates our team to keep improving and providing great service 💙 Always here whenever you need us 🚀😊
The app is incredibly intuitive and straightforward to use. The support team is outstanding; truly the best experience I’ve had with any Shopify app in my six years on the platform. They’re friendly, knowledgeable, and lightning-fast to respond. What’s more, they take the time to review your setup to ensure everything is fully optimised. Very impressive service all around!
Thank you so much for your incredible 5-star review! 🌟 We're thrilled to hear that you found the app intuitive and easy to use, and we're especially honored by your kind words about our support team. Providing friendly, knowledgeable, and fast assistance is what we strive for, and it means the world to us that we made such a positive impression during your six years on Shopify. If you ever need anything, we're always here to help. Thank you again for your support! 😊✨
My experience right out of the gate was incredible. I had fraudulent orders coming through right after we cancelled them with the same issue. I needed a plug in solution that could remedy the issue fast. This was it and Esther was incredible and quick at doing the work for me. Thank you
Thank you for your amazing 5-star review! 🌟 We're so glad to hear your experience was incredible right from the start and that the plugin provided a fast solution for your issue. Esther will be thrilled to hear your kind words about her support! If you ever need assistance again, we're always here to help. Thank you for trusting us! 😊✨
Quick and Excellent Customer Service. Thank you, Tina You answered all of the questions and guided me through the whole process. Sonara.com
Thank you so much for your kind words! 🌟 We’re thrilled to hear that Tina provided quick and excellent customer service. 😊 It's great to know all your questions were answered, and you were guided through the process smoothly. We truly appreciate your support, and we’re always here to help! 🚀✨
merci beaucoup pour les précisions apportées par Florence. Rassuré
Merci beaucoup pour votre retour ! 🌟 Nous sommes ravis d’apprendre que Florence a pu vous apporter les précisions dont vous aviez besoin et que vous êtes rassuré. 😊 N’hésitez pas à nous contacter si vous avez d’autres questions, notre équipe est toujours là pour vous aider ! 🙌✨
I am using the free version of the App, so I haven't experienced its full capabilities, but I did get some excellent help from Joyce in resolving a store access issue I was having due to an incorrect setting.
Thank you for your thoughtful feedback! 🌟 We're so glad to hear that Joyce was able to assist you in resolving your store access issue quickly and effectively. 😊 Even on the free version, we’re committed to providing excellent support, and your kind words mean a lot to us! If you have any questions or decide to explore more features in the future, we’re always here to help. Thanks again! 🙌✨
They were quick to reply if I had any trouble and helped so much! The app is super easy to set and it's very efficient!
Thank you for your kind words about Blockify Fraud Filter, Blocker app 🌟 We’re so glad to know you found the app super easy to set up and efficient, and that our team could reply quickly and provide the help you needed. Your feedback truly motivates us to keep improving every day 💙 Always here whenever you need support 🚀😊
Super support and easy to set-up app!
Thank you so much for your wonderful feedback on Blockify Fraud Filter, Blocker app 🌟 We’re delighted to hear you found the setup easy and that our support team was super helpful. Your appreciation means a lot to us 💙 We’ll keep working hard to deliver both smooth features and responsive assistance 🚀😊
quick, polite & efficient, thanks
Thank you for your kind feedback on Blockify Fraud Filter, Blocker app 🌟 We’re so glad to know our team could assist you quickly, politely, and efficiently. Your appreciation means a lot to us 💙 Always here whenever you need further support 🚀😊
Very excited, 5 stars
Thank you so much for the 5-star review on Blockify Fraud Filter, Blocker app 🌟 We’re excited as well to know the app is bringing you value! Your support means the world to us and motivates our team to keep improving every day 💙 Always here if you need assistance 🚀😊
The app works as expected, and support is fast and reliable.
Thank you for your positive feedback on Blockify Fraud Filter, Blocker app 🌟 We’re delighted to hear the app works just as you expected and that our support team could assist you quickly and reliably. Your trust means a lot to us 💙 We’ll keep working hard to deliver the best experience possible 🚀😊
Had issues of incoming overseas bots. Jumped on chat to get help on how to block them and Zoe sorted it out within 20 minutes... On a Sunday. Great customer service!
Thank you for sharing your experience! 😊 We're so glad Zoe could help you block those overseas bots quickly and efficiently—even on a Sunday! 🙌 Great customer service is what we strive for, and it's wonderful to hear we could deliver. If you ever need anything else, we're just a message away! 🚀✨
Awesome app and fantastic support! It blocks unwanted visitors perfectly, and the team was super helpful and quick to explain everything. Highly recommend!
Thank you so much for the amazing feedback! 😊 We're thrilled that the app is working perfectly to block unwanted visitors and that our team could provide quick and helpful support. 🙌 Your recommendation means the world to us! If you ever need anything else, we're always here to help. 🚀
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