Blockify Fraud Filter, Blocker
Blockify ‑ Fraud filter, IP Blocker & country blocker
Rating
4.8
feedback
992
chart
#1,658
All reviews
Review RSS Feed
Nov. 15, 2022
The customer service with this app is horrible if I could rate 0 stars I would. I had a chat with a rep by the name Lynn and she was very unprofessional. She even sent a crying laughing emoji after I asked can I block a customer by full name with the IP address. I am very upset and disappointed with the poor customer service and of course she doesn't care because this isn't her company nor will it affect her paycheck, A rep name Rosie reached and tried to correct things, but once I told her that Lynn was very unprofessional and I recently lost a loved one and just want to put the matter behind me; and asked for assistance with deleting my account she started antagonizing. Rosie proceeded to say, 'You seem to be going through it these days." after I asked for assistance with deleting my account. So, I politely asked for assistance again and Rosie replied, "You're having a rough day." I thought If I simply deleted the app I would be billed for the services, which is why I continued to ask for assistance. After asking Rosie for assistance a third time she finally told me how to delete my account. It sucks my experience was horrible, because I was looking forward to paying for the services and referring other businesses as well.
Hi, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had a bad experience with our support service, that's not what we like to hear. Your business means a lot to us, we appreciate any feedback from you, it will help us to build and improve our service. If you ever have additional feedback, please don't hesitate to email us at [email protected] Thank you, Omega Customer Support team
Nov. 3, 2022
good app and support. Thanks, very gret team and functionlity......................................................................................
Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.
Oct. 28, 2022
Love this app and the support is fantastic. Nice to work together to address potential threats and comms first class. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Oct. 27, 2022
Easy app set up, straightforward and blocked our unwanted spammers and visitors who were using stolen credit cars. Also they have fast support.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Oct. 26, 2022
The application is very intuitive and meets my expectations at the moment. What I can say above all is that the support is very available and efficient, even at unconventional hours. Special thanks to Andy!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Oct. 19, 2022
I installed the app to get rid of some bots harassing my store every day, however the app could not help with this. However the service and support was good. But I was disappointed that it could not solve my issue with the bots, even though I was told it could help with this. I uninstalled the app and asked for a refund, which I don't know yet if I get, still waiting for an answer on that.
Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your review of the app and will try out best to improve the app to meet your expectation. We are aware that our service and the app may not match your standard yet via your review post with 2 stars. We're working hard to keep this app running properly for everyone so your review or any of your comments/ideas motivated us a lot as a boutique team, especially our dev. Please let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
Sept. 22, 2022
Helpful team support and a great app to prevent scammers. Thank you for your help and support, five stars.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Aug. 10, 2022
I had an issue where we had a ring of various chargebacks due to fraud. Blockify helped me stop these fraudulent orders immediately. Thanks to Diego for helping me get set up! For $3.49 it is a GREAT DEAL!
Using app
2 days
Total reviews
7
Average rating
5.0
Thanks so much for sharing your feedback about our app and service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Diego receives the recognition he deserves. Thank you again, have a great day!
Aug. 1, 2022
So far so good. Helping to block countries that have no business on my site and also the countless data center bots that troll my site and skew my traffic numbers and hurt my site performance. Had a question and it was answered quickly. Thank you.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
June 16, 2022
Utilizamos esta aplicación y funciona de maravilla para re dirigir nuestro publico a los sitios internacionales, realmente lo recomendamos
Escuchar sus comentarios positivos me alegró el día 💙💚💛🧡 Espero nada más que el crecimiento de su negocio 🔥🚀
April 28, 2022
Like the app. It helped me in blocking unwanted traffic from multiple regions. I would recommend it to anyone who wants to block unwanted traffic.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
April 12, 2022
每次我有问题咨询的时候，他们都能快速响应我的需求。遗憾的是，在某些问题上并没有得到合理的解释和解决方法。不过，总体来说这个插件还是可以运行的，成功使我的网站屏蔽了黑名单国家，希望他们以后能帮助我把一直困扰我的问题解决。
感谢您抽出宝贵时间给我们留下反馈！ 我们真的很感激。 我们很乐意听到更多关于您的体验的信息，以便我们可以利用您的宝贵反馈在下次提供更好的体验。 如果您希望分享任何进一步的意见或建议，请通过实时聊天或发送电子邮件至 [email protected] 与我们联系。 再次感谢您抽出宝贵时间查看我们的应用程序！
Jan. 21, 2022
Installed it and had an initial hiccup but Malak in support took a look and now we appear to be good to go. It's a shame I've had to install it to block a whole country, but some very bad actors there are constantly trying to place dodgy orders. Hopefully this will stop them from doing so.
Hi NSE Imports, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Malak to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team
Jan. 18, 2022
I wanted to maintain restricted access for .ca and .com domains in different countries . We have successfully done so. Took us 24 hours to figure out how to exactly but thats just because the rep I had was pretty new. app serves its purpose , reps are available through live chat and will resolve your issues to the best of their ability
Hi Ryic Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
Nov. 17, 2021
Serious people, good app and excellent customer service, thanks to Stella for her help. I recommend it 100%
Hi Caricatúrame, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to speak to you again soon via our live chat and email :D Have a nice day! Kaylee - Omega Team
Aug. 31, 2021
Works perfectly ! This is something I was looking for. Amazing customer support, will definitely recommend this to anyone.
Hi Living Words, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
July 19, 2021
nice app! can do everything that i wanted to. awesome support helped me out with the settings. i can say this app is affordable
Hi Wholesale Japan, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team
July 9, 2021
The customer service is great, very attentive, extremely quick to reach and we have an answer extremely quickly and which answers questions perfectly.
Hi Marrenon, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
June 30, 2021
Had an issue, msged support (and they responded super fast!) and fixed it while I was in a meeting. App does what it's supposed to, so I can't complain!
Hi The MeatStick, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team
June 27, 2021
Perfect app! I was anxious about all those new VAT rules for digital downloads because I am a little company. This app helped me to block all countries I wanted so easily! And the bonus to redirect them to my Etsy Shop is fantastic! I would not lose sales thanks to them :)