Blockify Fraud Filter, Blocker
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Very very good experience, especially the customer service that is timely and responsive.
Thank you so much for your kind feedback! 🌟 We're thrilled to hear that you had a very good experience, especially with our timely and responsive customer service. At Blockify, we’re always here to make sure everything runs smoothly for you. Thanks again for your support! 😊💬
Great service
Thank you for the kind words! 💙 We’re so glad to hear that you had a great experience with the Blockify Fraud Filter, Blocker app. Your support means the world to us, and we're always here to help keep your store safe and running smoothly! 🙌✨
Thank you so much for your 5-star rating! 🌟 We’re thrilled to know you’re enjoying your experience with us. Your support means everything, and we’re here anytime you need assistance. Thanks for choosing us! 😊
This is a strange experience. I had to reinstall the Blockify Fraud Filter application after receiving 100s of bots from Clifton, NJ and Santa Barbara, CA. All of which have MISSING FILE in the State and City field so you can't see where they originated unless you have other detection methods. They started coming a few days after I uninstalled the application which was a horrible lesson for me to learn. My hope is that the app will help get rid of these bots.
Dear our valued customer, Thank you for sharing your feedback with us. We’re sorry to hear about the challenges you’ve experienced. We’ve reached out to you via email to gather more details about your case so that we can investigate further and provide the best possible solution. We hope you can check your inbox and reply at your earliest convenience. Our team is here to ensure the app meets your needs, and we look forward to assisting you further. Best regards, Kaylee Leader, Customer Support Team
I had some trouble setting up the app so I went to the help center. Even though it was Saturday, Louis was on the CHAT immediately. We was able to help me finish the setup quickly and thoroughly. Now to wait to see if is solves my BOT attack problem.
Thank you so much for sharing your experience! 🌟 We’re sorry to hear you had some initial trouble setting up the app, but we’re thrilled that Louis was able to assist you so quickly and thoroughly even on a Saturday! 😊 It’s great to know the setup was completed smoothly with his help. We hope the app resolves your bot attack problem effectively, and we’re here for you if you need any further assistance. Thank you for choosing us!
Every time I’ve reached out for help, they’ve been there right away to assist. Today, during a panic attack when access was being denied for my customers, I explained the situation to them, and they immediately provided the solution by guiding me on which setting to change. As soon as I made the adjustment, everything started working perfectly. When I initially set things up, they handled it for me. I’ve been thoroughly impressed with the service and support from this app!
Thank you so much for sharing your experience and leaving such a thoughtful review! 🌟 We’re truly grateful for your kind words and are so glad we could assist you when you needed it most. It’s great to hear that our team was able to quickly guide you through the solution and get everything back on track for your customers. We’re here to make things easier for you, whether it’s during setup or in moments of urgency. Your satisfaction and trust mean the world to us. Thank you for letting us be part of your journey! 😊🙌✨
Highly recommended, Blockify does everything it says and more, gain a lot of value even from their free plan, the customer support team is very responsive via chat if you need anything or have questions along the way. I could not be more satisfied. Thank you!
Thank you for your fantastic review! 🌟 We’re thrilled to hear that you’re finding so much value in Blockify, even on the free plan. It’s great to know that our app is meeting your expectations and more! 😊 Our customer support team loves assisting users like you, so we’re glad you found them responsive and helpful. Your satisfaction means everything to us. Thank you for choosing Blockify and recommending us! 🙌✨
Thansk for the help
Thank you so much for your 5-star review! 🌟 We’re so glad we could help, and it’s wonderful to know you had a great experience. If you ever need anything else, don’t hesitate to reach out. We’re always here for you! 😊🙌
Perfect for preventing scammers from accessing your website. We were looking for IP Address Blocking and VPN Blocking and we found exactly what we needed. Amazing, Quick, and Professional Support also!
Thank you for your wonderful review! We’re so glad our IP and VPN blocking features were exactly what you needed to secure your website. It’s great to hear you found our support team quick, professional, and amazing. We’re always here to help! 🙌✨
excelente app de tantas que busque me encontré con su app estoy feliz de estar aquí ya que tiene la protección que necesito para mi tienda y la atención es excelente felicidades muy recomendada.
¡Gracias por tu increíble reseña! 🎉🛍️ Nos alegra saber que nuestra app cumplió con tus expectativas y te brinda la protección que necesitas para tu tienda. También nos emociona que hayas disfrutado de nuestra atención al cliente. ¡Gracias por recomendarnos! 😊✨
I’ve used this app and it’s by far the best and most affordable option compared to others. It works flawlessly and is perfect for any dropshipping or branded website.
Thank you for your amazing 5-star review! We’re thrilled to hear that you find our app the best and most affordable option for your needs! It’s great to know it’s working flawlessly for your dropshipping or branded website. If there’s anything we can do to make your experience even better, feel free to reach out anytime. 😊🙌✨
Didn't work when I did it myself, but when I contacted the support it was fast and easy. Very good support.
Thank you for your feedback and for the 4-star review! 🌟 We’re sorry to hear it didn’t work initially, but we’re so glad our support team was able to assist you quickly and make the process easy. Your kind words about our support mean a lot to us! If there’s anything we can do to improve your experience further, please don’t hesitate to let us know. 😊🙌
I am on the Blockify free app and so far it's been great. I had an issue with bots spamming my Shopify store with visitors every hour at over 1000 per hour. Tracy from the help centre set up a rule for me in minutes to block Germany, fantastic service! NZ user
Thank you so much for your 5-star review! 🌟 We’re thrilled to hear you’ve had a great experience with our free app so far! Dealing with bots can be frustrating, but we’re glad Tracy was able to assist you quickly and effectively by setting up the rule. Fantastic service is what we aim for! If you need any further help, we’re always here for you. Cheers from the Blockify team! 😊✨
I recently noticed an excessive amount of traffic on my site from Germany so I installed the Blockify app. It took minutes to add the free version to my store. As I was going through the installation process I had a question and wanted to verify I had done everything correctly. I was able to chat with a representative (Ben) and he helped me out within 2 minutes and tested my blocks. Great customer service and peace of mind for me.
Thank you so much for your detailed feedback! 🌟 We’re glad to hear that Blockify Fraud Filter, Blocker app gave you peace of mind and was quick to set up. It’s wonderful that Ben could assist you within minutes and verify your settings — great customer service is always our priority! 💬🛡️💙 We’re here anytime you need further help or tips to optimize your protection.
tutto perfetto super assistenza
Grazie mille per il tuo fantastico feedback! 🌟 Siamo felici che Blockify Fraud Filter, Blocker app e il nostro supporto ti abbiano soddisfatto al 100%. La tua soddisfazione è la nostra priorità! 💬🛡️💙 Siamo sempre qui se hai bisogno di ulteriore assistenza!
BEST APP EVER! Customer support is excellent too!
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that you think Blockify Fraud Filter, Blocker app is the best app ever and that our customer support exceeded your expectations. 💬🛡️💙 We’re always here to keep delivering the best experience for you!
They respond immediately, which means something.
Thank you so much for your kind words! 😊 We’re glad to hear that our support team for Blockify Fraud Filter, Blocker app responded immediately and made a positive impression. Your satisfaction is our top priority! 💬🛡️💙
Seems to have solved a major issue. Thank you very much.
Thank you for sharing your experience! 🌟 We’re so happy to hear that Blockify Fraud Filter, Blocker app helped solve a major issue for your store. Your trust means a lot to us, and we’re always here if you need any further assistance! 💬🛡️💙
I cannot stress enough how abysmal the "help" for this app has been. I tried it once, it didn't block my bot traffic, I reached out for help and was just gaslit. I uninstalled and left a review. Blockify reached out to ask for another chance and, I tried again. Once again, after following their instructions, the app didn't work correctly. It's either blocking real potential customers/non-bot traffic with low risk scores or allowing almost everyone. When I tried "help" again, telling them I had over 23 visitors to my website from Hong Kong, but, didn't see the visitors on Blockify logs, I was told to block all of Hong Kong. What? No. The next suggestion was to upgrade to the Enterprise plan and block the Ips of fraudeulent orders. What? Again, no. Fraudulent orders is not the problem. Not getting solutions for the actual problems, however, is my main problem with this app, rendering it completely useless to me. And, now, days of wasted time.
Hi, We’re truly sorry to hear about your disappointing experience with Blockify. Your feedback is extremely valuable, and we sincerely apologize if our support and solutions didn’t meet your expectations. It’s clear we failed to address your concerns effectively, and we understand your frustration—especially regarding the bot traffic issue and the suggestions that didn’t align with your needs. We take full responsibility for not providing a clear, actionable resolution during your attempts with the app. Our team is actively working on improving both our detection accuracy and support process to ensure cases like yours are handled better. If you’re open to it, we’d love to revisit your setup with our senior technical team to provide a tailored solution and make up for your lost time. Thank you again for sharing this honest review—it helps us grow and improve. Please reach out directly to [email protected] or reply to our direct support email if you’d allow us one last chance to make things right. —The Blockify Team
A great app, make sure you install this before you scale traffic - there are many bad players out there that Blockify can detect and block as needed.
Thank you so much for your thoughtful feedback! 🌟 We’re thrilled that Blockify Fraud Filter, Blocker app is helping you stay protected as you scale your traffic. It’s true — blocking bad players early can make all the difference, and we’re here to make that process seamless. 💬🛡️💙 Always here if you need tips or additional support!
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