Blockify Fraud Filter, Blocker
All reviews
Excellent Customer Service!
Thank you so much for your wonderful review! ๐ We're delighted to hear that you had an excellent experience with the customer support team for Blockify Fraud Filter, Blocker app. ๐ Providing fast, friendly, and effective assistance is something we truly care about, so your kind words mean a lot to us. Thank you for choosing Blockify Fraud Filter, Blocker app. We sincerely appreciate your support and look forward to helping you whenever you need us. Wishing you continued success with your store! ๐
Had a few minor issues setting up, primarily due to me not fully understanding the capabilities of the app. Support was responsive, helpful and patient, especially when I kept coming back with more questions! I have now had the app installed for almost two weeks, and so far, so good.
Thank you so much for your thoughtful feedback ๐ We really appreciate your honesty and are glad our support team could be responsive, helpful, and patient while you were getting everything set up. Itโs completely normal to have questions when exploring a new app, and weโre always happy to guide you through it. Itโs great to hear that after almost two weeks, everything is going well. If anything else comes up as you continue using the app, weโre always here to help ๐
Responderam rapidamente e prontamente minha solicitaรงรฃo, รณtimo suporte!
Muito obrigado pelo seu feedback ๐ Ficamos muito felizes em saber que conseguimos responder rapidamente ร sua solicitaรงรฃo e oferecer um รณtimo suporte. Essa รฉ sempre a nossa prioridade. Sempre que precisar, estaremos por aqui para ajudar ๐
Dealt with Florence and Joyce, both tried to help me with blocking a fraudulent repeat order, both were very helpful and hopefully have now helped sort out my problems. Thank you both x
hank you so much for sharing your experience ๐ Weโre really glad to hear that Florence and Joyce were both able to support you in dealing with the fraudulent repeat order. Situations like that can be stressful, so itโs great to know they could step in and help work toward a solution. Weโll be sure to pass your kind words along to them. If anything else comes up or you need further assistance, weโre always here for you ๐
Customer service was great and super fast. Thanks.
Thank you so much for your kind review! ๐ We're delighted to hear that you had a great experience with Blockify Fraud Filter, Blocker app. ๐ It's wonderful to know our customer support team was able to assist you quickly and make the process smooth for you. Your feedback means a lot to us and encourages our team to keep delivering fast, reliable support. Thank you for choosing Blockify Fraud Filter, Blocker app, and we look forward to supporting your store whenever you need us! ๐
Blockify has been super helpful in getting my account set up and helping with ongoing issues!!
Thank you so much for your wonderful review! ๐ We're so happy to hear that Blockify Fraud Filter, Blocker app has been super helpful in getting your account set up. ๐ Making the setup process smooth and hassle-free is one of our goals, so it's great to know we could help you get started with confidence. We truly appreciate your support and thank you for choosing Blockify Fraud Filter, Blocker app. If you ever need anything along the way, we're always here to help. Wishing you continued success with your store! ๐
She is completely amazing. I had so many technical difficulties trying to use only my cell phone and she hung in there and had so much patience. Thank you!
Thank you so much for your heartfelt feedback ๐ Weโre absolutely delighted to hear our agent was able to support you through those technical difficulties, especially while working only from your phone. That can be challenging, and weโre so glad her patience and dedication made a difference. Weโll be sure to pass along your kind words. If you ever need anything else, weโre always here to help ๐
Great customer service
Thank you so much for your kind review! ๐ We're delighted to hear that you had a great experience with the support for Blockify Fraud Filter, Blocker app. ๐ Our team is always committed to providing prompt, friendly, and effective assistance whenever our merchants need us. We truly appreciate your support and thank you for choosing Blockify Fraud Filter, Blocker app. We wish you continued success with your store, and we're always here if you ever need a hand! ๐
Just started today; hopefully it will help.
Thank you for giving Blockify Fraud Filter, Blocker app a try! ๐ We're excited to be part of your store from day one and hope the app proves to be a valuable tool for protecting your business. ๐ If you have any questions while getting started or need help with the setup, our support team is always ready to assist. Thank you for choosing Blockify Fraud Filter, Blocker app. We appreciate your trust and look forward to helping you have a smooth and successful experience! ๐
The support with this app is fantastic, really quick to deal with queries and issued we faced, highly recommend!
Thank you so much for your amazing review! ๐ We're delighted to hear that you've had such a positive experience with Blockify Fraud Filter, Blocker app. ๐ It's great to know our support team could respond quickly and help resolve the questions and issues you encountered. Providing fast, reliable assistance is something we truly strive for every day. Your recommendation means a great deal to us and encourages our team to keep delivering the best possible service. Thank you for choosing Blockify Fraud Filter, Blocker app, and we wish you continued success with your store! ๐
Only used the app for a short time, and I can already tell this is going to be a big help! I had some questions about the plans and reached out via their chat module, and they were able to answer my questions quickly! Demi was the rep I worked with, and they were great!
Thank you so much for your thoughtful review! ๐ We're thrilled to hear that Blockify Fraud Filter, Blocker app has already made a great first impression. ๐ It's wonderful to know that your questions about our plans were answered quickly and that Demi provided the support you needed. We'll be sure to share your kind words with Demiโthey'll be delighted to hear them! We truly appreciate you giving Blockify Fraud Filter, Blocker app a try and trusting us to help protect your store. Wishing you a smooth experience ahead, and we're always here whenever you need assistance. ๐
Outstanding assistance when I need it, explained in a way that is easy to understand. Highly recommend.
Thank you so much for your wonderful review! ๐ We're delighted to hear that you had such a positive experience with Blockify Fraud Filter, Blocker app. ๐ Knowing that our team could provide clear, easy-to-understand guidance and be there when you needed assistance means a lot to us. Your recommendation is truly appreciated and motivates us to keep delivering reliable fraud protection alongside responsive, friendly support. Thank you for choosing Blockify Fraud Filter, Blocker app. We wish you continued success with your store, and we'll always be here whenever you need a hand! ๐
Early days, but impressed so far. Have been battling card tests, which were able to bypass IP blocks (Shopify issue), and Cam has been very helpful in setting up an alternate method that will hopefully resolve the situation.
Thank you so much for sharing your experience ๐ Weโre really glad to hear youโre impressed so far, especially while dealing with something as frustrating as card testing. Itโs great that Cam was able to help you set up an alternative protection method to strengthen your defenses beyond basic IP blocking. Weโre hopeful this will put an end to those bypass attempts and give you some wellโdeserved peace of mind. If you notice anything or need further adjustments, weโre always here to help ๐
Super helpful jumped right on my question with step by step directions on how to fix the issue, super happy with the communication and attention.
Thank you so much for sharing your experience! ๐ We're delighted to hear that you received the support you needed right away. ๐ Taking the time to walk through each step and making sure everything is clear is something our team genuinely cares about, so it's wonderful to know you felt well taken care of. Your kind words about the communication and attention to detail mean a lot to us. They encourage our team to keep delivering the same level of support to every merchant. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your trust and are always here whenever you need a hand. Wishing you continued success with your store! ๐
Niel was very helpful and assisted me with everything I needed to set up this app. He explained things clearly and made the whole process easy and smooth. Thank you for your support!
Thank you so much for your thoughtful review! ๐ We're delighted to hear that Niel made your setup experience so smooth and stress free. ๐ Taking the time to explain everything clearly and making sure you feel confident using the app is exactly the kind of support we strive to provide. We'll be sure to share your kind words with Niel. He'll be thrilled to know his guidance made such a positive difference. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your trust and look forward to supporting you whenever you need us. Wishing you continued success with your store! ๐
Thank you so much for your 5 star rating! ๐ We're truly grateful for your support and delighted that you're enjoying Blockify Fraud Filter, Blocker app. ๐ Every 5 star review motivates our team to keep improving and delivering reliable fraud protection along with the best possible support experience. Thank you for being part of the Blockify community. If you ever need anything, we're always here to help. Wishing you continued success with your store! ๐
Support agents are available immediately to provide excellent support. No waiting required. Thank you!
Thank you for your wonderful review! ๐ We're so glad to hear you had such a smooth support experience with Blockify Fraud Filter, Blocker app. ๐ We know that when you need help, every minute counts, so it's great to know our team was there right away and able to assist without the wait. Your kind words are a huge encouragement to all of us. Thank you for trusting Blockify Fraud Filter, Blocker app, and please know we're always here whenever you need a hand. Wishing you continued success with your store! ๐
great app, and support is very responsive and helpful! :)
Thank you so much for your kind review! ๐ It's fantastic to hear that you're enjoying Blockify Fraud Filter, Blocker app! ๐ Knowing the app is working well for you and that our support team has been responsive and helpful means a lot to us. We're committed to making fraud prevention simple while ensuring help is always just a message away whenever you need it. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your support and look forward to continuing to protect your store. Happy selling! ๐
Thank you so much for the 5โstar rating โญโญโญโญโญ Weโre truly grateful for your support and thrilled to know youโre having a positive experience. Feedback like yours keeps us motivated to keep improving every day. If thereโs ever anything you need, weโre always here and happy to help ๐
Having issues with bots to my shop all of a sudden and this app has been a great help! the customer service is great and works fast to help
Thank you so much for your review! ๐ We're glad Blockify Fraud Filter, Blocker app could step in when your store suddenly started getting hit by bots. ๐ Protecting merchants from unwanted traffic is exactly what we built the app for, so it's great to know it's already making a difference. It's also wonderful to hear that you had a positive experience with our support team. We know issues like these need to be resolved quickly, and we're always ready to jump in whenever you need us. Thank you for trusting Blockify Fraud Filter, Blocker app to help protect your store. We truly appreciate your support and look forward to keeping your business safe! ๐
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