Blockify Fraud Filter, Blocker
Block fraud with IP blocker, bot blocker and country blocker
Rating
4.9
feedback
1,396
chart
#1,620
All reviews
Review RSS Feed
Feb. 11, 2025
We're under a DDoS attack which thankfully hasn't affected our store but did cause us to incur a $11,000 bill with our SMS provider as the bots were inputting spam phone numbers triggering the sign-up message that we were being charged for. I was advised by Shopify to install this app to prevent VPN traffic from accessing our site, as it seemed it was all UK traffic (we're UK-based). The team at Blockify informed me the attackers were using a VPN & helped me set everything up to prevent the attack. Very pleased with the service & wish I set this up sooner to prevent all these headaches from this attack.
Feb. 11, 2025
This app works well and tons of cool features. It really works well with blocking bots and other locations you don't expect traffic from to your online store. I appreciate the granularity within the block features. Support is also very helpful in assisting with setup!
Feb. 13, 2025
Very patient communication and service. For nearly an hour, I asked countless questions, and the customer service helped me answer them one by one. If I encountered something I didn't understand, the customer service would also patiently teach me how to operate it. It's great! Very good application, very thoughtful customer service๏ผ I have never experienced such strong and thoughtful service before. For several days in a row, the customer service and technical team have been helping me solve some minor issues. They are even more patient than I am, and all the problems were perfectly resolved. I am extremely happy! For those who are still hesitating, feel free to place your order with confidence!
Thank you so much for your wonderful review! ๐ We're thrilled to hear that our customer service was able to assist you patiently and thoroughly. Itโs our goal to make sure you feel confident and supported while using the Blockify Fraud Filter, Blocker app. If you ever have more questions, donโt hesitate to reach out. We're always here to help! ๐
Feb. 10, 2025
I am very grateful to their customer service, they can solve all my problems very well, and all my needs can be realized in the app, which is a great app.
Thank you for your kind words! ๐ We're so glad to hear that the Blockify Fraud Filter, Blocker app has been able to meet all your needs and that our customer service team has been able to assist you effectively. We're always here to help and ensure you have the best experience! ๐๐
Feb. 9, 2025
Louis from the online Chat has given a great support to use the app, many thanks to Louis.
Thank you so much for your review! ๐ We're thrilled to hear that Louis provided great support while you were using the Blockify Fraud Filter, Blocker app. We'll be sure to pass on your kind words to him! ๐ We're here if you need any more help!
Feb. 7, 2025
Not only does this app excel at what it says it will do, but the team worked tirelessly with us when intruders found a way to get around our IP blocks. They had their developer work to create an automatic order cancellation process for fake orders that made it through our defenses. Great app. Outstanding support. I highly recommend it.
Thank you for your fantastic review! ๐ We're thrilled to hear that the Blockify app not only met your expectations but also helped you tackle those tricky intruder situations. ๐ Our team is always ready to go the extra mile, and we're glad we could help with the automatic order cancellation process. If you ever need anything else, weโre here for you! Thanks for the high recommendation! ๐โจ
Feb. 6, 2025
I just started using this app but I am very happy with the progress so far. Support is crazy good.
Thanks for your awesome feedback! ๐ We're glad you're happy with the Blockify Fraud Filter, Blocker app so far. ๐ And yes, our support team is always here to help! Let us know if you ever need anything. ๐๐
Feb. 5, 2025
Lynn was extremely helpful and promptly acknowledged my issue. She resolved my concern very quickly.
Thank you for your kind words! ๐ We're so glad to hear that Lynn was able to assist you quickly and effectively. ๐ If you ever need further help, we're always here for you. Thanks again for your support! ๐โจ
Feb. 5, 2025
The customer advisor was top notch. Thanks Louis, you were fast and extremely helpful
Thank you for your awesome feedback! ๐ We're thrilled to hear that Louis provided top-notch support and was fast and helpful. ๐ If you ever need anything else, don't hesitate to reach out. We appreciate your support! ๐โจ
Feb. 5, 2025
Thank you for the 5 stars! ๐ We're so happy to hear you're enjoying the Blockify Fraud Filter, Blocker app! ๐ If you ever need any assistance, weโre always here to help. Thanks for your support! ๐โจ
Feb. 4, 2025
I had an insane amount of traffic coming from Falkenstein, Germany for days. It was concerning. I read on a Shopify forum of others having the same issue and that Shopify was doing nothing about it. One post mentioned using Blockify to block traffic coming from Germany so I gave it a try, reached out to Blockify support and got instant help from Louis. He blocked all traffic, and it was just installed today so I'm hoping it works!
Thank you for sharing your experience! ๐ Weโre so glad you gave Blockify a try and that Louis was able to assist you right away. ๐ Weโre confident that the app will help block that unwanted traffic and make your site more secure. If you need anything else or run into any issues, don't hesitate to reach out. Thanks again for trusting Blockify! ๐โจ
Feb. 4, 2025
I was searching for an app to block traffic from countries I donโt need, and I found this one. It only took a few minutes to install, and with quick support from their tech team, I was able to set up everything I needed. Everything looks great and was pretty easy to set up. Thanks!
Thank you for your great review! ๐ We're so glad to hear that the Blockify Fraud Filter, Blocker app was easy to install and that our tech team could assist you quickly. ๐ If you ever need anything else or have more countries to block, we're here to help. Thanks again and happy blocking! ๐๐
Feb. 4, 2025
J'ai eu un problรจme sur mon site Shopify pour des commandes frauduleuses et l'รฉquipe de Blockify a รฉtรฉ d'une aide prรฉcieuse. Leur assistance est rapide, efficace et vraiment ร la hauteur ! Un grand merci pour leur professionnalisme et leur excellent travail. Je recommande vivement Blockify ร tous ceux qui cherchent un support de qualitรฉ !
Un grand merci pour votre superbe retour ! ๐ Nous sommes ravis que lโรฉquipe de Blockify ait pu vous aider ร rรฉsoudre le problรจme des commandes frauduleuses. ๐ Leur soutien rapide et efficace fait vraiment toute la diffรฉrence. Merci pour votre recommandation, nous sommes lร si vous avez besoin de quoi que ce soit ร l'avenir ! ๐โจ
Feb. 3, 2025
Just starting using it, but so far so good and customer support was very quick to answer questions. Thank you!
Thank you for your feedback! ๐ Weโre happy to hear that everythingโs going well so far with the app and that our customer support was quick to assist you. ๐ If you have any other questions or need help, donโt hesitate to reach out. We're here for you! ๐โจ
Jan. 31, 2025
Super simple to set up. And good explanations along the way. Very helpful!
Thank you for sharing your experience! ๐ We're thrilled to hear that the setup was super simple and the explanations were helpful along the way. ๐ If you ever need more assistance, feel free to reach out. We're here to help! ๐โจ
Jan. 31, 2025
Very friendly and helpful customer service.
Thank you for your feedback! ๐ We're delighted to hear that you found our customer service friendly and helpful. ๐ If you ever need further assistance, we're just a message away. Thanks for choosing us! ๐โจ
Jan. 30, 2025
Ben was great at answering all my questions. Great customer support.
Thank you for the kind words! ๐ We're so glad to hear that Ben provided great support and answered all your questions. ๐๐ If you need any further assistance, don't hesitate to reach out. We're always here for you! ๐โจ
Jan. 30, 2025
This app helps us in blocking a user using the IP address who was placing multiple fake orders
Thank you for sharing your experience! ๐ We're glad the app is helping you block users by IP address and tackle issues like fake orders effectively. ๐ If you need assistance with anything else, feel free to reach out. We're here to support you! ๐โจ
Jan. 29, 2025
Amazing! I had a small concern regarding a legitimate customer being blocked and Louis was super helpful. He showed me what setting I needed to adjust to avoid this problem while still keeping the site secure. The app works perfectly, just needed some direction on how to set it up correctly. Thanks again!
Thank you so much for sharing your experience! ๐ We're thrilled to hear that Louis was able to assist you effectively and guide you through the settings to resolve your concern. ๐ It's great to know the app is working perfectly for you while keeping your site secure. ๐ If you have more questions or need further assistance, don't hesitate to reach out. Thanks again for your kind words! ๐โจ
Jan. 29, 2025
Joy was great to work with. Thanks
Thank you for the feedback! ๐ We're glad to hear that Joy was great to work with. ๐๐ If there's anything else we can assist you with, feel free to reach out anytime. Thanks for your support! ๐โจ