Blockify Fraud Filter, Blocker
All reviews
I enjoy using this app! It has helped me block unwanted countries from viewing my website! Customer service is very helpful too!
That's fantastic to hear! ๐ We're so glad the app is working well for you and helping block those unwanted countries from viewing your website. ๐๐ซ And it's awesome that you're enjoying the customer service as well! ๐ฌ๐ We always strive to make sure you're supported every step of the way. If you ever need any further assistance or adjustments, donโt hesitate to reach out! ๐ Thanks again for your great feedback!
I'm not really sure about the app at this point. I just know that my chat with NIEL was great. He had so much patience with me because this is definitely not my forte and he stayed with me through it all. We'll see how the app works for my needs, I just know it was a pleasant experience, figuring out how to install the app. I'll live with it for a while and see what I can learn as I go along. Thank you NIEL!
Thank you so much for your thoughtful feedback! ๐ We're so glad to hear that Niel was able to provide such great support and patience while you were getting the app set up. We totally understand that diving into something new can be a bit overwhelming, but itโs awesome to know that you had a pleasant experience with the installation process. ๐โจ Take your time exploring the app โ we're here whenever you need help or have questions along the way. Donโt hesitate to reach out, and thank you again for your kind words! ๐
One of the best app out there.
Thank you so much for the amazing compliment! ๐ We're thrilled to hear you think it's one of the best apps out there. That truly means a lot to us! ๐ If you ever have any questions or need support, weโre always here to help you get the most out of the app. Thanks again for choosing us! ๐โจ
Little bit of a learning curve, but excellent customer service.
Thank you for your feedback! ๐ We totally understand that there can be a learning curve, but weโre thrilled to hear that our customer service was able to help you along the way. ๐ฌ๐ก If you ever need further assistance or tips to make things even smoother, we're always here to help. Thanks for your patience, and weโre glad to have you onboard! ๐โจ
Worth the money to protect yourself against fraud and scam orders.
Absolutely love hearing that! ๐ Thank you so much for the thoughtful feedback. ๐ฌ๐ We built the app with exactly that goal in mind โ to help merchants like you protect your business from fraud and scam orders. Knowing it's bringing you peace of mind makes it all worth it! ๐ก๏ธโจ If you ever need help fine-tuning your setup or exploring more features, donโt hesitate to reach out. Weโre just a message away! ๐
Customer service via online chat was extremely helpful it getting us set up in the beginning.
Thank you so much for your kind words! ๐ We're so glad to hear that the customer service via online chat made your setup experience smooth and easy. ๐ฌโก๏ธ Helping you get started the right way is super important to us โ if you ever need more support, feature tips, or have questions down the line, weโre always here for you. Thanks for choosing our app! ๐๐
Great support, great product, very user friendly
Thank you so much for your lovely feedback! ๐ We're thrilled to hear you're enjoying Blockify Fraud Filter, Blocker app and that the support team could help you out. ๐ชโจ It's awesome to know the app feels user-friendly โ thatโs exactly what we aim for! If you ever need anything else, weโre just a message away. Thanks again for your support! ๐ก๏ธ๐
This app has been great overallโit saved me money when I made the switch, and its features are exactly what I needed. When I first contacted support, Ben was super helpful and responsive. I even left a positive review to reflect that. However, when I returned for further help, the experience was disappointing. Despite my earlier feedback, I was kept waiting for ages while being asked to make changes I couldnโt implement myself. The excuse given was that Ben was dealing with other customers, but it felt like Iโd been deprioritised after already leaving a good review. Eventually, he did sort it out, but only after a frustrating amount of back-and-forth. All in all, the app itself is excellentโbut the support experience left a bit to be desired the second time around.
Hi there, Thank you so much for your honest and detailed feedback โ we truly appreciate you taking the time to share both the positive and not-so-positive parts of your experience. First, weโre thrilled to hear that the app has been a great fit for your needs and that it helped save you money ๐ฐ. It also means a lot to know that your first support experience with Ben left such a good impression โ thank you again for your earlier positive review! ๐ That said, weโre genuinely sorry to hear that your second experience didnโt live up to the first. We understand how frustrating it can be to wait for support, especially when it feels like youโre being deprioritized. Thatโs definitely not the experience we want for anyone using our app โ before or after leaving a review. We always aim to support every user with the same level of care and urgency. Weโve shared your feedback with our support team to reflect on how we can do better, especially in setting clearer expectations and offering more immediate help when users run into things they canโt do themselves. Thank you again for sticking with us through that experience and for still recognizing the value of the app. Your voice matters, and weโll use it to improve. If thereโs anything more we can do for you, please donโt hesitate to reach out โ weโre always here and happy to help ๐.
Brilliant, save me $ when I switched to this app. Support (Ben) was super helpful
Thank you so much for the fantastic feedback! ๐ We're thrilled to hear that Blockify Fraud Filter, Blocker app saved you money, and we're glad that Ben could assist you so well. Your satisfaction means a lot to us, and weโre here anytime you need support! ๐๐ฐ๐
Overall Good Experience
Thank you for your feedback! ๐ We're glad to hear you had a good experience with Blockify Fraud Filter, Blocker app. If you ever need further assistance or have any questions, feel free to reach out. Weโre always here to help! ๐โก
works like a breeze. No issue plus great support
Thank you for the fantastic review! ๐ We're so happy to hear that Blockify Fraud Filter, Blocker app is working smoothly for you and that our support has been helpful. If you ever need anything else, we're here to assist! ๐โก
I installed Blockify after noticing a significant increase in traffic from suspect locations. As someone who's had a few bad experiences with new apps, I was nervous, but Blockify turned out to be straightforward and easy to set up. It took no time at all, and there were no nasty side effects to my store! What I love most is the ability to block specific locations and IP addresses (on the paid plan). These features have been crucial for managing unwanted traffic. Plus, being able to view detailed visitor analytics helps me keep a close eye on everything. I also really like the content protection, which makes it harder for scammers to scrape your images and copy! I'm also impressed with Blockify's customer service. When I needed help, their chatbot quickly connected me with a real person. Cam from their support team was fantastic. He took the time to understand my concerns, explained everything clearly (without any tech jargon!), and gave me peace of mind about how I had things set up. As a small business owner juggling many responsibilities, having expert support just a message away is invaluable. Overall, Iโm impressed so far with Blockify - the extra support to manage my websiteโs traffic and security is great, and knowing thereโs great customer service available if I do run into any issues is reassuring!
Thank you so much for the amazing and thorough review of Blockify Fraud Filter, Blocker app! ๐ Weโre thrilled to hear that youโve had such a positive experience, from the easy setup to the valuable features like blocking specific locations and IP addresses. Itโs great to know that the content protection and detailed analytics are helping you manage your traffic and security! ๐ช๐๐ We also appreciate the shout-out to Cam from our support team! ๐ฌ Weโre always here to make sure you have the best possible experience, and itโs awesome to hear that he could give you peace of mind. Thanks for trusting Blockify โ weโre here anytime you need us! ๐๐
Excellent support. Wonderful product highly recommend.
Thank you so much for the amazing review! ๐ We're thrilled to hear that you had an excellent experience with our support and that you're enjoying the product. Your recommendation means the world to us! Thanks for choosing Blockify Fraud Filter, Blocker app โ we're always here to help! ๐๐ก๏ธ
Currently exploring the app. But customer support has been excellent, so far.
Thank you for the positive feedback! ๐ We're so glad to hear that you've had an excellent experience with our customer support so far. We're here to assist you every step of the way as you explore the app! Thanks for choosing Blockify Fraud Filter, Blocker app โ we truly appreciate your trust! ๐๐
Thank you very much for helping me solve this troublesome problem.
You're very welcome! ๐ I'm so glad we could help you solve the problem. If you need any further assistance, feel free to reach out โ we're always here to support you! Thanks for choosing Blockify! ๐๐
Definitely is filling a role to help us filter bad actors out of harassing us.
Thank you for your valuable feedback on Blockify Fraud Filter, Blocker app! ๐ We're so glad to hear the app is helping filter out bad actors and protect you from harassment. Your peace of mind is our top priority, and we're here to support you every step of the way. Thanks for choosing Blockify! ๐๐ก๏ธ
nice
Thank you for the kind words about Blockify Fraud Filter, Blocker app! ๐ We're so glad you're enjoying the app. Your support means a lot to us โ thanks for choosing Blockify! ๐๐ก๏ธโจ
Thank you for the 5-star rating for Blockify Fraud Filter, Blocker app! โญโญโญโญโญ We're thrilled to have your support and so happy the app is working well for you. ๐ Thanks for trusting Blockify to keep your store safe! ๐๐ก๏ธ
Louis was very helpful and helped me take care if my issues quickly. Thank you, Louis! All the best, Monica
Thank you so much for the lovely review of Blockify Fraud Filter, Blocker app, Monica! ๐ We're so glad Louis could assist you quickly and effectively โ he's a star! ๐ Your kind words mean a lot to us, and weโre always here whenever you need support. Thanks for choosing Blockify! ๐ก๏ธ๐
helped me a lot and was nice and responded quickly! thank you its a great app and needed I had so many bots before this
Thank you for the wonderful feedback on Blockify Fraud Filter, Blocker app! ๐ We're so happy to hear the app helped you deal with bots and that our team was quick, kind, and helpful. ๐ It's great to know Blockify is making a real difference for you โ we truly appreciate your support! ๐๐ค๐ก๏ธ
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